A total of 20 patients and 22 providers participated in the interviews (Table 1). Ten (10/22, 45%) were anesthesia providers. Type of anesthesia was primarily spinal and the reason for having a cesarean were primarily an elective repeat cesarean delivery. Obstetric and neonatal outcomes are enumerated in Table 2. Key themes that emerged from patient and provider interviews are summarized in Table 3 (detailed table of quotations available in Additional file 2).
Table 1
Study population characteristics. The population included patients and providers.
Patient Characteristics
|
Results
(N = 20)
|
Age (years)
|
30 (2)
|
BMI (kg/m2 )
|
38 (6)
|
Gravidity
|
2 [1–3]
|
Parity
|
1.5 [1–2]
|
Number of prior cesarean deliveries
|
0 [0–1]
|
Mental Health History
|
Anxiety or Depression
|
12 (60%)
|
Other Mental Illness
|
3 (15%)
|
Racial Identity
|
White
|
14 (70%)
|
African American
|
4 (20%)
|
Asian
|
2 (10%)
|
Education Level
|
Some high school, no diploma
|
1 (5%)
|
High school diploma
|
5 (25%)
|
Bachelor's Degree
|
11 (55%)
|
Master's Degree
|
1 (5%)
|
Doctorate Degree
|
2 (10%)
|
Average Household Income
|
Less than 50,000
|
6 (30%)
|
50,000-100,000
|
4 (20%)
|
100,000-150,000
|
5 (25%)
|
150,000 or more
|
5 (25%)
|
Anesthesia Type
|
Spinal
|
13 (65%)
|
Epidural
|
9 (45%)
|
General Anesthesia
|
0 (0%)
|
Other
|
0 (0%)
|
Reason for Cesarean Delivery*
|
Arrest of Descent/Dilation
|
2 (9%)
|
Non-Reassuring Fetal Status
|
5 (23%)
|
Elective Repeat
|
6 (27%)
|
Malpresentation
|
5 (23%)
|
Other
|
4 (18%)
|
Provider Characteristics
|
Results
(N = 22)
|
Average Years in Practice
|
Anesthesiologist
|
5 (23%)
|
14 (13)
|
CRNA
|
5 (23%)
|
13 (11)
|
Obstetrician
|
3 (14%)
|
10 (6)
|
Nurse
|
7 (32%)
|
8 (7)
|
Other**
|
2 (9%)
|
12 (10)
|
Data are presented as mean (standard deviation), median [interquartile range], or frequency (percentage). |
Table 2
Obstetric and neonatal outcomes.
Labor and Delivery Outcomes
|
Result
(N = 20)
|
Maternal Outcomes
|
Labor before cesarean (yes)
|
5 (25%)
|
Median total surgery time (minutes)
|
50 [42–68]
|
Postpartum hemorrhage (yes)
|
1 (5%)
|
Median estimated blood loss (mL)
|
583 [491–724]
|
Use of sedative or opioid medications intraoperatively (yes/no)
|
2 (10%)
|
Neonatal Outcomes
|
Apgara 1 min
|
8 ± 2
|
Apgara 5 min
|
9 ± 1
|
Neonatal sex
|
|
Male
|
9 (45%)
|
Female
|
11 (55%)
|
Need for NICU (yes/no)
|
3 (15%)
|
Data are presented as mean ± standard deviation, median [interquartile range], or frequency (percentage). |
aThe Apgar score is a system used regularly on newborns right after birth (at 1 and 5 minutes) as a fast way for clinical teams to gauge the necessity and effectiveness of neonatal resuscitation. It evaluates aspects such as color, tone, grimace, pulse, and respiratory effort. Scores above 7 are normal; 4–6 are classified as low, and 3 or below signal critical levels requiring immediate resuscitative measures. |
Table 3
Patient and provider themes. Themes were identified by semi-structured interviews with patients who experienced cesarean delivery, and providers who provide cesarean delivery clinical care. More complete example quotations can be found in Appendix 2.
Patient Perspectives
|
Theme
|
Code
|
Example Quotation
|
Effective communication, education, and respect
|
Desire to understand back-up plan or alternatives
|
"I'm a planner, I need to understand... I need to know what you’re going to do so I’m prepared for it mentally."
|
Importance of tailored education
|
"The things the providers say should be accessible to everyone."
|
Comfort from real-time updates
|
"Nurses were keeping me informed, calming me down… it was just more of a pleasant experience…"
|
Perceived discrimination
|
"My weight... added complications... some doctors looked at me a little bit different…
|
Emotional support by care team
|
Effect of being awake during a major surgery
|
"Mentally, I think it’s a little bit more tough… you’re going into a surgery and you’re wide awake…"
|
Importance of mutual respect
|
"Mutual respect is everything... [without it] I wouldn’t feel like you’re handling my concerns."
|
Comforting environment created by care team
|
"They just boosted me up... gave me the strength to go for the operation…"
|
Intraoperative pain or discomfort
|
Patient discomfort (but not in pain) during cesarean delivery
|
"It was just the tugging... it was getting too much…"
|
Patient felt pain during cesarean delivery
|
"I was in a lot of pain… I felt every single amount of pain..."
|
Inadequate intraoperative pain management
|
"They gave me more… but it was too late."
|
Lack of pain management discussion
|
"I don't think they... talked to me about options. They told me I would be given this. I was under the assumption that's exactly what is given.
|
Fear of intraoperative pain
|
"It was a fear that what if the spinal doesn't work…"
|
Anesthesiologist addressing pain concerns
|
"I actually did experience pain... they were very like, if you're feeling anything, tell us."
|
Varying acceptability around pain therapies
|
Patient aversion to opioids
|
"I didn’t want any [opioids]... I don’t want to be taking care of a baby while I’m on a narcotic."
|
Concerns about anesthesia side effects
|
"When I hear side effects, I get more concerned..."
|
Preference for general anesthesia
|
"I didn't expect to feel all that amount of pain… I would’ve felt better being put under."
|
Prioritizing baby’s needs over pain management
|
"I would want whatever was best for my son to happen..."
|
Stigma surrounding cesarean delivery
|
Efforts or desire to mirror vaginal birth
|
"They were able to accommodate… what I had hoped for…"
|
Social judgment around birth
|
“"Women will make comparisons... both of those are real births..."
|
Provider Perspectives
|
Theme
|
Code
|
Quotation
|
Complexity of pain responses
|
Recognition of pain complexity
|
"Pain is not just about the medicines we’re giving… it’s very subjective."
|
Importance of individualized pain management
|
"One treatment does not fit all… you have to individualize your approach."
|
Multiple pain control strategies
|
Patient education on pain management
|
"When patients have reasons for going beyond our standard therapy…"
|
Importance of multimodal pain management.
|
"The patient is getting everything from that multi-modal arsenal…"
|
Effective communication during emergency cesarean delivery
|
Desire for better intraoperative pain education
|
"In an emergency c-section... they might not be quite as well informed..."
|
Reducing patient anxiety through education
|
"A lot of people are anxious because of the unknown… being informed on step by step..."
|
Balancing provider opinion with patient autonomy
|
"Almost always there's more than one option… support whatever informed decision they make."
|
Patient psychological well-being during cesarean delivery
|
Priority for respectful communication
|
"Patients may have had a traumatic past birth… just being respectful..."
|
Recognition of patient trauma with general anesthesia
|
“…now there’s a time in their life, maybe arguably one of the most important times in their life, and they can’t remember it. That’s some real trauma.”
|
Barriers to observing the patients’ birth plans
|
Desire for flexibility in protocols
|
"Certain providers actually didn’t mind turning off the lights…"
|
Bonding with newborn
|
"In some cases, a patient desires skin-to-skin contact during a c-section but may be vomiting throughout the procedure. This makes it challenging to facilitate that bonding moment, which is difficult for me as I want them to have the best experience possible."
|
Recognizing “beauty of birth” beyond medical aspects
|
"[our hospital] is very efficient... but for this patient, it's their whole world. They're birthing a child... So just be cognizant that you're in a monumental moment in their life and act accordingly."
|
Challenges in accommodating birth preferences
|
“…Sometimes it can be a little bit frustrating because we don't have the same values or views on those issues, and you're in the tough spot…But being able to go beyond what your views are and saying, hey how can you try to make it happen? …Let's try to respect those wishes.”
|
Views on healthcare system stress
|
"People sometimes are… fixated on just getting through the day… they forget that that's important."
|
Patient Themes
1. Effective communication, education, and respect
Patients shared varied birth experiences highlighting the importance of communication and respect. Some patients reported negative interactions, such as feeling a lack of compassion from an anesthesiologist, feeling disrespected when their weight was discussed by an obstetrician, or sensing judgment from a nurse due to their age. While some patients experienced adequate and helpful communication with the anesthesia team when they felt pain or discomfort during their cesarean, others shared that there was insufficient communication to address their concerns.
Patients appreciated real-time updates throughout the surgery, which increased their comfort levels. They expressed a need for better preoperative education on backup plans and alternative options for unexpected situations in the operating room. Detailed preoperative discussions about potential scenarios and outcomes were perceived to be comforting, as they supported emotional preparation for emergencies. Notably, patients emphasized the importance of providers understanding their education and medical literacy levels to tailor conversations effectively. They valued ongoing inclusion and empowerment in decision-making throughout the delivery process.
Provider Comparison
Providers similarly emphasized the importance of communication and education both before and during cesarean delivery, and they believed these elements enhance patient satisfaction with their cesarean experience.
2. Emotional support by care team
Many patients were satisfied with the emotional support they received from the care team. While it was difficult for some to comprehend that they would be awake during surgery, reassurance from providers helped addressed these concerns, making the experience more comfortable. Familiar faces in the care team as well as knowing the surgeon greatly increased patients’ comfort and trust, contributing to their sense of confidence in the care team and easing their anxiety when entering the operating room.
In contrast, when patients perceived a lack of emotional support, they felt unsafe and distrustful of the clinical team. For example, one patient felt her birth plan was ignored and unsafe around her clinicians. The awake status during surgery, coupled with a lack of coaching and emotional support, intensified her feelings of uncertainty and fear.
Provider Comparison
Providers similarly recognized this monumental moment in patients’ lives and understood their role in shaping the experience positively or negatively. However, they did not specifically emphasize coaching or emotional support.
3. Intraoperative pain or discomfort
Some patients expected complete numbness from anesthesia during cesarean delivery and were surprised by the sensations they felt during surgery. Although most sensations were not sharp pain, the pressure, tugging, and moving of abdominal parts were unsettling and uncomfortable for many. Three patients reported feeling pain and discomfort during their cesarean delivery. One was dissatisfied with the care team’s efficiency and speed in managing her pain, while another felt that her concerns were adequately addressed by the anesthesiologist. These experiences contributed to their fear of choosing cesarean delivery in the future. Discussing pain management options and contingencies for discomfort prior to surgery provided a sense of comfort and relief.
Provider Comparison
Intraoperative pain is a major provider concern for providers during cesarean deliveries. Providers emphasize the complexity of pain expressions and the importance of educating patients on the difference between pressure and sharp pain. However, one provider noted that even non-sharp sensations like pressure can be perceived as painful and contribute to patient suffering.
4. Varying acceptability around pain therapies
Many patients were hesitant to use medications or opioids for pain control despite provider recommendations. Some felt that they did not need strong medications, while others feared developing an opioid addiction. Most patients were concerned that the side effects could hinder their ability to care for and bond with their newborn.
Patients also expressed concerns about anesthesia side effects such as headaches, swelling, shaking, and chronic migraines. One patient shared that they would have preferred general anesthesia to avoid the uncomfortable intraoperative sensations, despite them not being sharp pain.
Provider Comparison
Providers valued multiple strategies for pain control, recognizing that no single therapy works equally for everyone. They perceived more psychological trauma associated with general anesthesia compared to neuraxial anesthesia and expressed hesitancy to use general anesthesia unless in an emergency. Providers emphasized the need to balance their recommendations with patient autonomy and acceptability when making treatment decisions.
5. Stigma surrounding cesarean delivery
Most patients voiced a preference for vaginal delivery over cesarean. They felt more in control of their birthing process when “choosing the natural path” and considered elements like cord clamping, skin-to-skin, breastfeeding, as critical parts of their birth experience. Patients were generally unaware that these elements could be incorporated into cesarean deliveries. They worried that the “medicalized” nature of cesarean delivery would detract from the birth experience and the “beauty of [their] baby being born.” One patient shared that she experienced judgment from “women in the community” who viewed vaginal delivery as a “real” birth, which contributes to the stigma surrounding cesarean deliveries.
Provider Comparison
Providers similarly noted the perceived medicalization of the cesarean delivery process and emphasized the importance of recognizing the “beauty of birth” beyond the medical aspects. They observed that many patients preferred vaginal delivery and felt that education on the overall safety of cesarean delivery could help alleviate their concerns.
Provider Themes
6. Complexity of pain responses
Providers emphasized the complexity of pain experience and pain expression: not only is pain felt and expressed differently between patients, but pain is also complicated by quality and intensity. As such, one standard approach to pain management does not fit all. Anesthesia providers highlighted the difference between pain and pressure. They stated that a clinical standard is that while pressure is considered a normal feeling during a cesarean delivery, sharp pain is not. Providers emphasized the importance of educating patients on this difference so that they can articulate whether a sensation is pain or pressure. However, one provider who gave birth via a cesarean herself pointed out that pressure can also be painful, and that these binary ideas can be a source of confusion for many patients.
Providers highlighted the importance of responding to patients when they express any type of intraoperative discomfort. They suggested responding by acknowledging and validating the patient’s concerns, followed by appropriate interventions. This approach aims to ensure patients feel heard and supported emotionally.
Providers stressed the need for continuous communication regarding pain during the procedure: alerting patients to moments of increased pressure and regularly checking with their comfort level can enhance their overall experience. Providers observed that patients often do not vocalize their discomfort, highlighting the importance of interpreting non-verbal cues to identify and address discomfort promptly.
Patient Comparison
Many patients voiced that the pressure they felt during the procedure was quite uncomfortable and painful to them.
7. Multiple pain control strategies
Providers noted a need to leverage a variety of pain management modalities, such as transversus abdominis plane (TAP) blocks, non-opioid pharmacologic options, and non-pharmacological options. It was emphasized that a multimodal approach is most effective, and providers should also be well-educated on nontraditional pain management options.
Providers compared general versus neuraxial anesthesia and what each option might mean for the patient’s experience. Some providers felt hesitant to go down the general anesthesia route due to safety concerns and more postoperative pain after general compared with neuraxial anesthesia. Providers also associated general anesthesia with a higher likelihood of traumatic experiences for the patient. Many scenarios where general anesthesia is employed have involved deteriorating patient physical stability, or intraoperative pain that fails to be resolved, the totality of which was observed to be interpreted as traumatic by their patients.
Providers noted that patients having emergent cesarean delivery often feel more pain, highlighting the relationships between heightened anxiety of a patient and their sensitivity to pain. They discussed urgent situations leading to heightened emotions and sensations, leading to differences in physical sensations.
Patient Comparison
Patients reported widely varying levels of pain or discomfort throughout their cesarean delivery process and desired a broad arsenal of pain management modalities.
8. Effective communication during emergency cesarean delivery
Effective communication was a dominant theme throughout all interviews. Providers suggested earlier discussions, potentially during the prenatal care period, with patients regarding the possibility of an emergency cesarean delivery. This would ensure that patients are not left with a short window of time to make the decision to deliver via a cesarean and are better educated about what a cesarean experience entails. A key tactic providers mentioned was to frame discussions based on patient concerns and questions. Pausing and ensuring that patients are in understanding can help them approach the experience with less anxiety. Beyond informing patients about procedural details, providers also discussed the importance of explaining to the patient what the postpartum days entail. Due to the number of people that make up the care team of a patient, there was a perceived disconnect among providers regarding who is responsible for educating the patient on specific parts of the birth process. Although overwhelming a patient with too much information was undesirable, earlier discussions to set expectations and to co-develop goals and priorities were perceived as beneficial. Medical decisions were felt to need to strike balance between provider recommendation and patient autonomy.
Patient Comparison
Patients similarly noted the positive impact of effective communication and education geared toward their level of education and understanding. Patients expressed feeling heard and respected when providers took time to fully educate them on the anticipated cesarean delivery experience.
-
Patient psychological well-being during cesarean delivery
Providers discussed their role in “supporting women during and after” a perceived complicated childbirth. They stressed the importance of being aware and protective of the patient’s intraoperative mental well-being and safety. They highlighted the need to be mindful when communicating with other providers during the procedure. One stated that although it may feel like any other routine day to the staff, the patient who is awake on an operating room table can be easily affected by what they hear. Providers also mentioned that patients may feel less autonomous or in control when undergoing a cesarean delivery compared to a vaginal delivery. They noted that patients having a cesarean delivery can benefit from the extra support from the staff.
Trauma-informed care was repeatedly mentioned by providers. Providers recognize the weight of their words and actions, especially when the patient may have had a previous traumatic delivery. Providers discussed the importance of understanding what may be triggering for the patient and that shaping their care around the patient’s psychological well-being can go a long way in preventing another negative experience.
Patient Comparison
Patients similarly expressed benefiting from the emotional support providers provided. Many patients were fearful entering the operating room and believed that words of encouragement from providers helped to reduce their anxiety.
-
Barriers to observing the patients’ birth plans
All providers acknowledged the importance of accommodating the patient’s birth plan as much as possible but recognized practical limitations to reaching this goal for all patients. Although there are challenges when the patient undergoes an emergency cesarean delivery, providers discussed the possibility of increasing flexibility of protocols to better accommodate patient comfort. For example, one provider mentioned adjusting the lights in the OR to create a calmer environment for the patient without interfering with the conditions of the surgical field. Providers noted there are ways to help the new parent bond with her newborn despite having gone through a cesarean. Provider gender preference also emerged as an issue that posed challenges to the provider team, especially when there may only be a male attending on shift. One provider mentioned overworked and burned-out healthcare workers lacking the flexibility or empathy to consider what might be important to the patient, citing room for systemic improvement. There was belief that if providers can overcome the challenge of maintaining sensitivity amid their routine procedures, they can better comprehend the significance of the moment for the patient.
Patient Comparison
Patients feel highly respected and heard when providers are perceived to prioritize the accommodation of their birth plans. When not possible to accommodate, patients felt it was still important that they remained part of decision making throughout all events.