In discussing their involvement in UK Biobank, focus group participants made little distinction between data and samples held as part of their health record, believing that they had given permission for access to both during the recruitment consent process. Indeed, as we describe below, the details specified in their original consent were not significant to them, and they wanted UK Biobank to have access to record contents without needing to provide additional consent. As we go on to show, they considered that requests for further consent would contradict their altruistic reasons for participation and explicitly located responsibility for ongoing ethical work with the biobank.
Data and samples in medical records
While nearly all focus group participants understood that data about them was included in their medical record, not all knew that tissue might be retained as part of that record. Some participants, particularly those with experience in healthcare or research, clearly understood that their tissue samples were included in records, while others were unsure or had never considered it:
‘…I'm unsure as to what actually found its way onto…, the NHS record. …..’
‘Never really addressed my mind to the subject…’
‘Yeah, can I just echo that, I was exactly the same… never thought about it until you asked… ‘
Irrespective of their awareness, participants supported UK Biobank accessing such samples, where they existed. They did not distinguish between samples and data in their medical records and, importantly, did not consider they required separate consent:
‘…as far as I'm concerned, whatever has been kept and recorded, whether it's information, pictures, or that little bit of bone marrow, it's all stuff that's on my medical record and I'm happy for Biobank to access it if it's going to be useful.’
Interestingly, not all participants remembered the details of what they had given consent for in terms of access to their health record yet, despite this, they did not wish to be asked for further consent for samples:
Participant A:-I knew that all these things you list form part of my medical record. I must admit I don’t recall giving Biobank permission to access it.
Participant B: I think it was asked in the original onboarding.
Participant A: I am certainly not saying that they didn’t ask, I just don’t remember.
Participant C: I can remember being asked.
Participant D: Like you, I'd forgotten that they asked but it doesn't bother me.’
Requesting further consent to access stored tissue was regarded as unnecessary because participants felt they had already granted access to the full medical record.
‘To be quite honest, I find this [being asked about consent] rather irrelevant. I signed up to give all the information they want and I don't care. I don't want to have to think about it or be asked…’
Moreover, they saw drawbacks to seeking further consent, including the extra resources and effort that would be required from UK Biobank:
‘… and just to add that efficiency requires this, otherwise if you were giving permission for this and not for that, the whole thing would cost ten times as much. ‘
There were concerns that repeatedly asking participants for consent to use samples and data could potentially diminish the value of the consent process, and turn it into a tick box exercise.
‘…but if you ask every time, people will get bored and just go yeah it’s OK’.
Participants also discussed the potential for attrition from the UK Biobank cohort if there were repeated requests for consent. Their concern was that participants might withdraw due to inconvenience, rather than because of objections to potential uses of samples and/or data. Participants viewed UK Biobank as capable and better placed to determine ethically permissible uses of their data and samples than they would be as individuals. Essentially, they saw their role as enabling research and UK Biobank’s as managing research decisions on their behalf. They attributed this delineation to their lack of detailed knowledge about research approaches and ethical issues, as well as their confidence in UK Biobank’s expertise and systems:
‘Yeah, choose your researchers carefully and let them get on with it. Obviously, it's their [UK Biobank] decision whether they authorise research into [a controversial issue] … and there will be considerable protocols in place to do that. But again, leave it up to them, it's their job.’
Participants expressed concern that seeking further consent would impede UK Biobank’s ability to facilitate research in a timely manner:
‘Don't tie their hands with forcing them to have to come back to you to get your permission for use of your information … That does tie people's hands quite considerably, I think, and devalues the purpose for which something like Biobank is set up in the first place.’
Participants described their eagerness to contribute towards cumulative and widespread (research) benefits for all:
‘For me it’s giving freely and also the scale... So, it's recognising that, it’s given freely, but ultimately, it's got a greater good, you know’
‘Generally, the pace of progress with research has just seemed to get faster and faster…And so that actually was part of the motivation that we talked about, our contribution is actually, you know, it kind of adds more and more weight over time as you can see it being used more and more, and more widely around the world as well.’
As we have shown, participants did not make distinctions between data and samples with respect to needing further consent, nor did they place significant value on the specifics of the consent process. Instead, participants were interested in how biobank practices and procedures operate to protect their interests without wishing to control access or determine uses themselves.
Research access to medical records
Participants discussed the nature and risk of research activities including considerations around privacy, and identifying the boundaries of permissible access to their data and samples. Interestingly, discussions of risk were mostly centred not on themselves, but on hypothetical ‘other’ participants.
Participants’ discussions about access to health data and samples for research purposes largely centred on the potential for stigma and distress. Historical scandals around storage of tissues, such as Alder Hey (12) were used as illustrative examples. They drew distinctions between kinds of information, noting that some could be highly sensitive for certain individuals. Data or information related to pregnancies was raised as an example:
‘I think there may be things, say you’d had a miscarriage or something like that,, I know there has been stuff about babies, parts of unborn children, things like that, that can upset people.’ [refers to both stored tissue and data about such events that would be held in the health record]
They also discussed the potential for individuals to be identified from the data, even when direct identifiers (e.g. name, date of birth, specific locations) had been removed. They emphasised the importance of safeguarding individuals who may be particularly vulnerable to exploitation of their information, again focusing on concern for others:
‘…I think of this kind of sensitive stuff [record contents] maybe... being used against in some way…’
Participants discussed how historical means of recording health related events might be problematic given that medical records may contain information spanning a person’s entire life. They considered older information relating to sensitive diagnoses, and reflected on changes in how information is recorded over time. For example, these participants discussed the possibility of subjective opinions from healthcare professionals being part of their record:
‘Iit could be, I don’t know, a sample taken, a cervical smear taken of a young person, and in this written report it says shows promiscuity or something like that… Hope it wouldn’t happen now, but 20 odd years ago…’
‘If… I'd had a psychotic episode, [notes]…I would be less comfortable with it staying on my record for 30 years and [imagine that] I've never had another one but suddenly a doctor or researcher looks back and says... Do you see what I mean?’
Throughout their discussions about risk and permissible research access to medical records, participants considered the potential research value for current and future generations to be significant:
‘I do think it's really, really precious to keep this kind of [healthcare] information, you can see the layering of it, and how much information you can give about you, about my son, about my son's children’
Participants discussed the factors that enable confidence in UK Biobank to manage access and associated risks, and below we consider their collective role in establishing and sustaining the participant-biobank research relationship.
Building a sustainable relationship
Participants' accepted risks associated with participation because they had a shared understanding that responsibility for the control of data and samples resides with UK Biobank rather than being governed via participant consent:
‘Well, it's logical, I mean, if you sign up for a project like Biobank in the first place, it would, in my opinion, be somewhat illogical to expect to be contacted at every verse end for consent for this, consent for that, consent for the other. Because you as an individual, do not know anything about the conduct of research projects, the moral and ethical constraints which are on them anyway. So… it would just be totally impractical.’
They described a series of factors that have fostered their confidence in UK Biobank's ability to act ethically in respect of research access to participant data and samples.
First, a sense of satisfaction at being able to help with research had been reinforced through interactions with and knowledge about UK Biobank and the research it facilitates. Participants described how their confidence in the biobank’s ways of working has developed
through experiences including the recruitment process, research communications and reporting about UK Biobank in the global media. Participants also described the absence of significant criticism of UK Biobank in the wider media since they agreed to participate. They noted reporting of research findings supported by UK Biobank data, which emphasised the positive impacts of research utilising their samples and data:
‘I think it’s also significant… that there hasn't been any scandal about Biobank that I've noticed since it's begun, which suggests that these protocols are being properly implemented.’
They discussed informational materials from, and their desire for ongoing communication with, UK Biobank. In particular, they mentioned the repeated messaging they received from UK Biobank regarding ethical processes. As participants explained:
‘… we've been reminded of the ethical setup almost every time, if not every time, that we've had any contact with Biobank, and it gets drummed into us.’
‘…It was 10 or 15 minutes of it at the start here and all of the bumph that we got through email, half of that was about that [ethics] sort of thing. So, we trust it… if there were breaches in that, then there would be a problem.’
Many participants described the messaging around ethical conduct as fostering their trust in the brand of UK Biobank as well as the individuals with whom they interacted. They felt able to rely on organisational processes to ensure the proper use of data and samples, and viewed these processes as demonstrations of trustworthiness; ethical and integral to their confidence in the research process:
‘Again, it's all that...confidence in the ethical base of what's happening.’
Participants mentioned ethics committee oversight as an example of such a process:
‘I'm happy for them to access it [the data/samples], provided that there is a review of the purpose, the outcomes, because things change… So, if there's Ethics Committee review… which I know they typically do, then I don't have an issue. But it's about processes being in place, rather than just blind trust because things evolve’
They also highlighted reminders about the option to withdraw from research, emphasising the importance of ethics-related communications in feeling confident about their choice to remain involved:
‘I think every communication tells us we don't have to do this [take part]. And including today.... So yes. I mean I haven’t thought about it since I signed up but, of course, I'm sure we signed up to give everything, unless you’re going to do a reveal at the end.’
‘…so, when originally each person signed up to all of that and you gave your permission…. So, that people were clear as to what they were signing and giving their permission for. And then if, however down the line, you could withdraw or opt out, maybe.’
While views on frequency, type and methods of communication varied, there was a broad consensus that communications were an important relationship-supporting factor. Participants described the significance of communications including external media reporting, research-related interactions, and governance processes in fostering the relationship over time.