Background: Agitation among patients is a common and distressing behaviour across a variety of health care settings, particularly inpatient mental health. Unless recognised early and effectively managed it can lead to aggression and personal injury. The aim of this paper is to explore the experiences of mental health nurses in recognising and managing agitation in an inpatient mental health setting and the alignment of these experiences with best practice and person-centred care.
Methods: This study used a qualitative cross-sectional descriptive methodology. Semi-structured focus group interviews were conducted with twenty-one nurses working in a mental health unit in 2018. Nursing staff described their experiences of assessing and managing agitation. Descriptive and Thematic Analysis were undertaken of the transcribed focus group dialogue.
Results: Nurses combined their clinical knowledge, assessment protocols and training with information from patients to make an individualised assessment of agitation. Nurses also adopted an individualised approach to management by engaging patients in decisions about their care. In keeping with best practice recommendations, de-escalation strategies were the first choice option for management, though nurses also described using both coercive restraint and medication under certain circumstances. From the perspective of patient-centred care, the care provided aligned with elements of person-centred care nursing care.
Conclusion: The findings suggest that clinical mental health nurses assess and manage agitation, with certain exceptions, in line with best practice and a person-centred care nursing framework.
Figure 1
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On 22 Oct, 2020
Received 20 Oct, 2020
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Received 16 Oct, 2020
On 12 Oct, 2020
Invitations sent on 11 Oct, 2020
On 06 Oct, 2020
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On 05 Oct, 2020
Posted 25 Aug, 2020
On 22 Sep, 2020
Received 20 Sep, 2020
Received 19 Sep, 2020
On 10 Sep, 2020
On 08 Sep, 2020
On 08 Sep, 2020
Invitations sent on 26 Aug, 2020
On 26 Aug, 2020
On 22 Aug, 2020
On 21 Aug, 2020
On 21 Aug, 2020
On 10 Aug, 2020
On 22 Oct, 2020
Received 20 Oct, 2020
On 16 Oct, 2020
Received 16 Oct, 2020
On 12 Oct, 2020
Invitations sent on 11 Oct, 2020
On 06 Oct, 2020
On 05 Oct, 2020
On 05 Oct, 2020
Posted 25 Aug, 2020
On 22 Sep, 2020
Received 20 Sep, 2020
Received 19 Sep, 2020
On 10 Sep, 2020
On 08 Sep, 2020
On 08 Sep, 2020
Invitations sent on 26 Aug, 2020
On 26 Aug, 2020
On 22 Aug, 2020
On 21 Aug, 2020
On 21 Aug, 2020
On 10 Aug, 2020
Background: Agitation among patients is a common and distressing behaviour across a variety of health care settings, particularly inpatient mental health. Unless recognised early and effectively managed it can lead to aggression and personal injury. The aim of this paper is to explore the experiences of mental health nurses in recognising and managing agitation in an inpatient mental health setting and the alignment of these experiences with best practice and person-centred care.
Methods: This study used a qualitative cross-sectional descriptive methodology. Semi-structured focus group interviews were conducted with twenty-one nurses working in a mental health unit in 2018. Nursing staff described their experiences of assessing and managing agitation. Descriptive and Thematic Analysis were undertaken of the transcribed focus group dialogue.
Results: Nurses combined their clinical knowledge, assessment protocols and training with information from patients to make an individualised assessment of agitation. Nurses also adopted an individualised approach to management by engaging patients in decisions about their care. In keeping with best practice recommendations, de-escalation strategies were the first choice option for management, though nurses also described using both coercive restraint and medication under certain circumstances. From the perspective of patient-centred care, the care provided aligned with elements of person-centred care nursing care.
Conclusion: The findings suggest that clinical mental health nurses assess and manage agitation, with certain exceptions, in line with best practice and a person-centred care nursing framework.
Figure 1
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