A total of 15 in-depth interviews were conducted (5 with formal caregivers and 10 with informal caregivers). On average, formal caregivers had 6 years of caring for patients with ADRD while informal caregivers had 5.2 years of experience (Table 1). Codes, categories and themes generated from formal and informal caregivers yielded two major themes, and a number of subthemes (Table 2).
Theme 1: Patient factors influencing caregiving burden
The first dominant theme included a variety of factors that were associated with caregiving burden. Within this theme, two major subthemes included the patients’ problematic behaviours, and the patients’ physical health and cognitive deterioration. For ease of exposition, below and thereafter we refer to the subjects of caregiving as “patients” (with the understanding that they are formally defined as “patients” only for the formal caregivers).
Problematic behaviour
None of the formal caregivers expressed concerns about their patients’ problematic behaviours. However, informal caregivers consistently described difficulties managing problematic behaviours, e.g., confabulation, wandering and aggression as described by one informal caregiver in reference to his mother:
“My mother says things that aren’t true and it’s frustrating for us. She tells people how we don’t feed her, and steal her items including money. This kind of behaviour makes my family and I angry at her. We feel that we do our best for her and yet, we are not appreciated.” (47 year-old male caring for his mother)
Informal caregivers also explained how caring for patients with dementia requires involvement from many family members so as to avert potential wandering behaviour. As described by one informal caregiver:
“My father escaped from home. He wandered in places that we didn’t know. In the process, he was hit by a speeding motor bike and they called us to rescue him, which was very distressing for us as a family with apportioning blame for not taking care of him.” (38 year-old male providing care for his father)
Informal caregivers voiced becoming upset when their patients became aggressive, either verbally or physically and in relation to themselves or other family members and friends. As an example, one caregiver had this to say:
“You don’t know what to expect when a visitor comes to our house and tries to open up a conversation with my father-in-law. Many times, he tries to fight everyone, including family members. He’s very abusive and attacks everyone with all sorts of abusive words.” (34 year-old female proving care for her father-in-law)
Beyond verbally abusive behaviour, physically abusive behaviour was also described by many informal caregivers:
“My mother was given a new mattress and pair of bedsheets by ROTOM staff. The following day, we found that she had sliced the mattress into pieces and the bedsheets as well. Her plan for the bedsheets was to make several pieces as tablecloths. When I asked her why she did that, she abusively reminded me that both the mattress and bedsheets were her property and that she had a right to use them the way she wanted.” (63 year-old male providing care for his mother)
Physical and cognitive deterioration
Both formal and informal caregivers reported difficulty managing their patients’ physical and cognitive deterioration -- namely, bowel/bladder incontinence, loss of memory, and physical immobility.
“She wets herself and smears faeces and urine on the walls of the house. I have been forced to buy pampers and soap more often to clean her. It’s costly and not easy for me.” (47-year-old male providing care for his mother)
“Sometimes you have a patient in the diagnosis room or are administering treatment, and he/she asks for permission to go and ease him/her self, and it happens within a short time that the whole place is wet or soiled” (37-year-old male formal caregiver with 7 years’ experience of providing care)
Informal caregivers described how their patients had lost memory, causing them to frequently wander and impose significant worry among family members:
“My mother went out looking for her married children. She lost her way and spent a night in the banana plantation; this was tough for us as a family, because we spent the whole night searching for her.” (52-year-old female providing care for her mother)
Patients’ memory losses imposed different types of burden among formal caregivers. Formal caregivers expressed frustration with patients whose memory loss caused them to be nonadherent to medication or who could not provide reliable histories about presenting complaints. For example:
“Our patients have problems with recalling and also understanding where it’s hurting most. They find it difficult to describe the pain and this affects our diagnosis more often, however, we have managed the patients with difficulty most of the time” (28-year-old female formal caregiver with 3 years of experience providing care)
Physical mobility needs also imposed significant burden on caregivers, because patients frequently needed support to move from one location to another. One informal caregiver described her experiences thusly:
“My mother needs support to move from one place to another. One day I left her seated outside our house and went to pick a banana from our plantation. It started raining shortly after I had left. Knowing that she couldn’t move to the house, I rushed to rescue her. Unfortunately, it was too late. I found her very wet, and this was one of my saddest moments during my period of caring for her.” (44-year-old female providing care to her mother-in-law)
These mobility limitations were compounded when patients and families lacked wheelchairs. Formal caregivers did not experience similar day-to-day burdens but did encounter problems with physical exertion during examinations and periods of treatment. For example, one formal caregiver noted:
“When such patients come here, we participate in lifting them alongside the family caregivers. We also monitor the patients and advise the family caregivers to help in changing the patients’ positions since their body movements have been incapacitated. However, those who come without family caregivers, we do the work ourselves.” (29-year-old female formal caregiver with 5 years of experience providing care)
Theme 2: Psychosocial and economic aspects of caregiving burden
Caregivers’ narratives also identified a variety of psychosocial and economic aspects to their caregiving burden. We identified three subthemes: (1) physical burden, such as lower back pain and physical exhaustion; (2) financial and social burden, due to excessive costs (e.g., transportation, diapers and bedding), social isolation, family conflict; and (3) psychological burden, resulting from stigma, hypervigilance and substance use.
Physical burden
Both formal and informal caregivers stated that caring for people with dementia affected their physical well-being. Caregivers described that manually lifting patients from one place to another, both in the hospital and at home, involved repetitive use (and potential strain) of the lower back. Formal caregivers generally engaged in these behaviours as a matter of professionalism. As described by one formal caregiver:
“When they arrive here, we have to bathe them, carry them to the bathrooms, and sometimes it’s difficult to have them volunteer to take a shower. We have to carry them by force. This is physically straining and has affected my back.” (26 year-old formal caregiver with 5 years of experience providing care)
Although formal caregivers described having pain related to lifting patients, informal caregivers generally described more severe difficulties in this regard, as they were involved in activities of daily living at home. One informal caregiver had this to say:
“When I am not at home, he stays indoors all the time, because no one else can carry him. I can’t remember how many times I have carried him for the last 3 years. I feel physically tired and my back is hurting too. The doctor gave me medicine that I am taking now.” (38 year-old male providing care for his father)
Financial and social burden
Both informal and formal caregivers described how caring for patients with dementia had negative financial and social implications. For example, informal caregivers incurred the costs of purchasing special foods, diapers for their patients, and paying to transport their patients to medical appointments. Formal caregivers frequently gave money to informal caregivers struggling with these costs and also experienced conflict with informal caregivers over caregiving roles. As described by one formal caregiver:
“Patients come to us when they are hungry, and sometimes we have had to pick money out of our own pockets to feed them. Other times, family members call us, saying that patients are critically ill, we have to get to their homes by all means, and usually they don’t have reimbursement for our transport costs.” (37 year-old formal caregiver with 7 years of experience providing care).
Informal caregivers found these costs to be very burdensome:
“My father-in-law asks for special foods, like fish and meat, and yet I can’t afford the cost. I have to take care of my children’s school tuition as well. I have tried to borrow some money whenever he requests special meals, but most times I fail. My husband’s job is casual, and he does not have a salaried job, which leaves us with inconsistent income.” (34 year-old female providing care to her father-in-law)
Most informal caregivers described how their caregiving responsibilities required them to discontinue full time employment; their social lives also became significantly circumscribed due to their need to remain confined at home for patient monitoring and caregiving. These restrictions are illustrated in the following quotation:
“All I had been doing stopped. I am a trained electrician, but I have been compelled to stay at home because my mother can easily escape. I have also feared to get married because I am not sure if my wife will cope with my mother’s situation.” (35 year-old male providing care to his mother)
Formal caregivers also noted that their roles as professional caregivers sometimes brought them into conflict with families over caregiving roles. Informal caregivers described having to spend time educating informal caregivers about successful aging and the importance of living in older age with dignity. Some formal caregivers even suggested that informal caregivers engaged in behaviour that could be perceived as potentially hastening the death of older-age family members:
“I was supposed to pick the patient from his home for medical review and the family members soaked all his clothes in water so that he fails to get what to wear while going to the medical centre. This was done with the intention of denying the patient medical attention so that he dies so fast to save themselves from financial burden. This act was annoying. I had to reschedule the Doctors’ appointment and decided to embark on educating family caregivers about the importance of letting their elderly family members age gracefully.” (28 year-old formal caregiver with 4 years of experience providing care)
In the same way, formal caregivers expressed their disappointment with informal caregivers whose actions led to the death of their patients:
“We had a case where a patient was poisoned, and they announced his death. Fortunately, when we arrived at his home, he was still alive. Our intervention made the patient live for an extra four years. This was very annoying and the family members hurled insult on us. We have resolved to work hard in educating the community about taking care of people with Alzheimer’s disease.” (37 year-old formal caregiver with 7 years of experience providing care)
On the other hand, both formal and informal caregivers described conflicts over roles and responsibilities of caregiving. For example, in most Ugandan families, the primary responsibility for caregiving is borne by adult children (e.g., son or daughter-in-law) or adult grandchildren, and in some instances a single adult child will bear sole responsibility despite the capacity for other adult children to also share the responsibility:
“We are five daughter in-laws, all the other four are free to engage in their private activities. I am confined here. While distributing property, we got the same share as the other ones doing nothing. When I ask them to help us sometimes and stay at home with grandma, they refuse and sometimes abuse me. This has more often caused conflicts between those families and mine.” (44 year-old female providing care for her mother-in-law)
Whereas informal caregivers experienced conflicts among themselves, formal caregivers experienced conflicts with informal caregivers who abandoned family members at the medical facility:
“We have had to confront and conflict with family members of our patients over abandoning caregiving roles to us which interferes with our mutual relationships. They refer to their sick relative as ‘ours’, literally meaning that they belong to us. They assume that once we enrol patients into our program, we are solely responsible for the provision of the entire care. Yet our role is more technical. We expect them to provide the day-to-day care. However, they don’t do it, and this causes conflicts between us all.” (37-year-old formal caregiver with 7 years of experience providing care)
Psychological burden
Informal caregivers described numerous experiences of being stigmatised by their communities and being uncomfortable with having friends come over for visitation because of their patients’ behaviour. Most informal caregivers described how their patients walked around the home naked or engaged in other embarrassing behaviours:
“My grandmother walks around the neighbourhood while naked and everyone in the area says she’s ‘mad’, we have to keep monitoring her, she has turned a disgrace to our family since many people in the community are scornfully laughing at us.” (52 year-old male providing care for his mother)
Most informal caregivers described feeling anxious about their patients: they did not know what to expect in terms of erratic behaviours, they felt constantly on edge waiting for an abrupt call that their patients are have died (i.e., wandering about, being involved in a motor vehicle accident, or passing in their sleep):
“There are times when I don’t sleep all night, thinking that my patient will die at any time as a result of committing suicide or even killing someone at home because he doesn’t differentiate between good and bad which makes me anxious and staying awake all the time” ( 38year-old male providing care for his father)
Furthermore, most informal caregivers expressed having difficulties in coping with the responsibilities of caregiving, including their patients’ incontinence. As a result, caregivers engaged in maladaptive coping behaviours, such as smoking and drinking:
“I was not smoking and drinking before my mother became like this!! And as a way of forgetting my mother’s condition and gaining sleep, I drink and smoke to be able to gain some sleep and forget. I have found this helpful, for example: when I take my two glasses of Uganda waragi, I sleep till morning. I also find it fulfilling to be where others are, especially during drinking time.” (63 year-old male providing care for his mother)