1.1 Characteristics of the dyads included in the study
The study flowchart is presented in Figure 1. Of the 876 dyads interviewed at the time of inclusion, the follow-up was completed for 686 of them (78.3%). For the other 190 dyads, for which follow-up was not possible, the most frequent reasons were unreachable patient and/or caregivers (12.1% of the cohort), withdrawal (7.5%) or death of the old person (2%).
The characteristics of the remaining 686 dyads are summarized in Table 2. The population at follow-up had the same characteristics as the total population at the time of inclusion. The average age of the old person was 82.3 years (± 5.9); 11% were over 90 years old. The great majority were women (78%) and half lived alone (53%). The old persons were not dependent and were classified in GiR 5 or 6, respectively 48% and 52%. According to the FRAGIRE scale, 94% were frail; 48% of them were at high risk of frailty.
In 66% of cases, caregivers were women with an average age of 62.7 years (± 13.6). Most of the time, caregivers were children or stepchildren (62%); spouses represented 27%. The others (11%) were friends, neighbors, grandchildren, and siblings. Among the other caregivers, 71.7% were family members. In 75% of the cases, the caregivers were a couple and had children, 35% of whom were still living with them. Almost half (48%) of caregivers had a high level of education and almost 40% of them were employed. For 48% of them, incomes were low.
At the time of inclusion, the support provided by caregivers had an impact on their life, particularly on their outings and their availability to have free time for a few days. In addition, 92.5% of caregivers experienced difficulties in providing support. Many reasons were reported, including poor health, lack of time, and negative impact on their other family obligations (for example, the time available for children). One in five caregivers also reported a lack of material or financial resources. Finally, 17% of them indicated that they had a poor relationship with their old person.
In addition to CARSAT's support, one in four dyads (27%) received intervention from another professional, in most cases (88%) a health professional.
1.2 Characteristics of the personalized social support (PSS)
PSS was mainly for household chores (93.6%); 17.3% received shopping assistance, and 16.1% received ironing assistance. Other types of support included escort during outings (6.7%), meal preparation assistance (6.2%), grooming assistance (2.3%), meal assistance (1.9%), management assistance (1.9%), and dressing assistance (0.9%)(Table 3).
One in five old persons received two supports, and 10% more than two. The most frequent help association was household chores and ironing (29%) or shopping (27%) or meal preparation (5%) or outings assistance (5%).
1.3 Level of satisfaction with the PSS
Most caregivers, as well as the old persons, were very satisfied with the quality of PSS (Table 3). Almost two-thirds of old persons as well as their caregivers felt that their needs were fully met. The main cause of dissatisfaction was the number of hours received, which was considered insufficient by two-thirds of the dyads. One out of five felt that they should have had other support.
Nearly 9% complained of dysfunctions in the organization of the support plan, such as delays, absences, and frequent changes of service providers. But these problems were resolved quickly in half of the cases (Table 3).
1.4 Refusal of the PSS
For about one-fifth of dyads, PSS was not implemented at the time of the follow-up. This was mainly due to the old person‘s refusal to receive someone at home (29.9%), price considered too high (19.9%), and proposed support considered not adequate (8.5%) or could not be provided (6.8%). In addition, 10% preferred other support systems than PSS. And 11% were still awaiting implementation. Finally, 16% reported having other reasons for refusing PSS, including institutionalization.
The demographic characteristics of the dyads who did not receive PSS were similar to those of the dyads who received it. However, caregivers who did not have PSS had a poorer relationship with their old person and were less satisfied with their relationship with the health professional.
1.5 Impact of the PSS
Most dyads received PSS (569 with PSS versus 117 without PSS), which reduced the power of statistical comparisons and thus the ability to prove the impact of the PSS intervention. Among the caregivers who received PSS, a minority (n = 38) reported that they had reduced the number of hours they spent with their old person. For more than 80% of caregivers who received PSS or did not receive it, the time spent with their old person remained unchanged from the inclusion time, averaging 7.5 ± 7.0 hours and 3.8 ± 2.5 visits per week.
In addition, among caregivers who received support, obtaining support for a specific task was associated with a reduction of the time spent on that task. This was true for the household chores: 74% of caregivers who provided home help reported that they had reduced the time spent on this task by obtaining specific household help, while the decrease in time spent on household chores was only 22% for those who had not received specific help. Time reduction was also significant for ironing assistance (55.6% vs 29.1%, p < 0.05), outings assistance (31.8% vs 8.7%, p < 0.05), shopping assistance (56.7% vs 10.1%, p < 0.05), and meal preparation assistance (36.4% vs 8%, p < 0.05) (Figure 2)
Figure 3 shows the degrees of change observed for burden, perceived difficulties, self-rated health, and frailty at the 6-month follow-up. At follow-up, 53% of caregivers experienced fewer difficulties in caring for their old person. This improvement was proportional to the support provided: it was significant for those who had a nursing assistance in addition to PSS compared to those who had only PSS and those who had no assistance at all (62.7% and 53.6% respectively vs 39.1%, p < 0.05).
The burden was reduced for 73% of caregivers, whether or not they received PSS. The analysis of the mini-Zarit items revealed that caregivers who received PSS obtained better results on the item concerning the impact on their daily life (6.3 % vs. 11.8% for those without PSS, p < 0.05).
At follow-up, less than one in five caregivers felt their health status was better than at the time of inclusion. In addition, according to the FiND questionnaire, 17% of them were less frail, but 12% appeared frailer. The improvement in frailty was not linked to the implementation of PSS, even if the items constituting the FiND were analyzed separately. However, the improvement in frailty was greater for spouses than for other categories of caregivers (23% vs. 16% for child caregivers and 6% for other caregivers, p<0.05). Caregivers living with the old persons were more likely to have improved their frailty compared to caregivers not living with them (24.5% versus 12.9, p = 0.000). They were, for the most part, spouses, and therefore older and frailer than other caregivers.
At follow-up, 15% of the old persons reported better health status, while 31% reported poorer health. These changes in health status were not related to the implementation of PSS. Concerning the level of caregiver involvement, those caregivers who performed the most tasks (> 3 tasks) were more likely to have reduced their level of burden (90.1% vs. 84.3%, p = .008), less likely to have difficulty caring for the old person (59% vs. 42%, p = .001), and more likely to have improved their level of frailty (19.2% vs. 9.4%, p = .013). Caregivers with a moderate/severe burden at inclusion (37.9%). were more likely to have increased their level of burden (94.8% versus 84.2% who decreased by at least one level or more, p = 0.000) and were more likely to have less difficulty caring for their old person (65.3% versus 44.4%, p = 0.000).