Themes
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Quotes
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Infection control strategies
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…. peace of mind while I work that I have all protection for me (PPE) while I go see patients with suspected or confirmed corona case
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….as a staff nurse working directly with patients with corona virus, provision of enough and abundant PPE to protect ourselves at all times, even when staying at the nursing station is important
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… presence of Infection control Team 24x7 at each ward and Emergency Department areas to ensure compliance
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… need to be regularly tested too to have the confirmation that I am safe and sound around my family
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Engaged and empathetic leadership
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…the daily doctors’ morning meeting is helpful even for mental health. It makes me feel like I am not isolated and expressing and hearing the other doctors' concerns feels like a support group. I feel better when I attend the meeting whether online or physically.
…what helps is having emotional support from superiors and feeling that someone takes care of us as we take care of people.
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…good supervisor, teamwork and clear guidelines will help so much.
…a supportive leader, someone could stand for us and who really cares for the front liners who are going through a fear of unknown is helpful.
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…a positive and healthy attitude of administration and senior physicians towards the frontline workers is of utmost importance during this time of uncertainty. The insurance of our health in case we get exposed or sick is a mental relief.
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…getting help and support from my managers and also getting recognition and appreciation for the biggest job we are doing during this crisis.
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Work pattern, environment and financial compensation
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…reducing working hours and organizing off days helped much to make work easier and less stressful
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…flexibility in working hours, proper breaks and less paperwork will help.
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…flexibility in decision making and more involvement of staff regardless of rank or job description. Recognition of efforts and financial compensation.
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…adequate staffing at all levels specially physicians
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…more relaxed breaks and shorter working hours if possible
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…offering risk allowance and financial compensation for current work
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Religion and spirituality
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…praying to God and putting all affairs into His care
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…praying and Reading Quran
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...spirituality and meditation
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…belief in one God
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Psychological support
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…we nurses are definitely in need of a counselling session or some sort of encouragement to help us get going in our work.
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…getting psychological and all other support from my teammates
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…online psychiatric consultation
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…counselling with family members and proper health care provision for the family as priority
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General measures
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…updated information about COVID 19,
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… have my family with me in this trying times. Knowing that I will go home and see them makes me come to my senses and function as I am expected. So long as they are okay, I will be okay
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…provision of a separate single accommodation for each staff living with family so they do not fear taking infection home from hospital.
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…positive thinking: Being useful and being able to do a good job is what makes a person survive coronavirus pandemic. I can feel that I make a difference.
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