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Research
The Experience of Patient-Related Violence Against Emergency Department Nurses in the United States: A Phenomenological Pilot Study
Mahmoud M. Al-Qadi
Corresponding Author
License:
This work is licensed under a CC BY 4.0 License. Read Full License
Purpose
This study described the experiences, thoughts, perceptions, and feelings of emergency department nurses regarding patient-related violence.
Design and Methods
A descriptive phenomenological research approach was adopted to collect data through unstructured interviews. Three participants were recruited via word of mouth through colleagues from two different states (North East) in the United States. Data were collected from October to November 2018. Colaizzi’s phenomenological methodology was adopted to analyze the interview content.
Findings
Seven themes emerged from the analysis of the data: physical violence, take care of patients regardless of their behavior, communication skills, lack of training and educational intervention, contributing factor: long waiting times, expletive forms of verbal abuse and threatening behaviors, and the impact of violent behavior on nurses led to feelings of negative emotions.
Conclusions
Provide training to ED nurses on how to handle violence situations and the employers has to implement policies to make the workplace safe for both nurses and patients. The findings of this study highlight the urgency of taking a realistic approach to preventing workplace violence to organizational leaders.
Keywords
workplace violence, phenomenology, qualitative research, emergency department
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This is a preprint. It has not completed peer review.
Research
The Experience of Patient-Related Violence Against Emergency Department Nurses in the United States: A Phenomenological Pilot Study
Mahmoud M. Al-Qadi
Corresponding Author
Badges
Prescreen
This manuscript passed our Prescreen assessment
Complete author information
Appropriate declaration statements
Potential risks to human health
Prescreen
History
CURRENT STATUS: Posted
Version 1
Posted 15 Jan, 2020
No community comments so far
Metrics
Comments: 0
PDF Downloads: ...
HTML Views: ...
License:
This work is licensed under a CC BY 4.0 License. Read Full License
Purpose
This study described the experiences, thoughts, perceptions, and feelings of emergency department nurses regarding patient-related violence.
Design and Methods
A descriptive phenomenological research approach was adopted to collect data through unstructured interviews. Three participants were recruited via word of mouth through colleagues from two different states (North East) in the United States. Data were collected from October to November 2018. Colaizzi’s phenomenological methodology was adopted to analyze the interview content.
Findings
Seven themes emerged from the analysis of the data: physical violence, take care of patients regardless of their behavior, communication skills, lack of training and educational intervention, contributing factor: long waiting times, expletive forms of verbal abuse and threatening behaviors, and the impact of violent behavior on nurses led to feelings of negative emotions.
Conclusions
Provide training to ED nurses on how to handle violence situations and the employers has to implement policies to make the workplace safe for both nurses and patients. The findings of this study highlight the urgency of taking a realistic approach to preventing workplace violence to organizational leaders.