Amongst the four FGDs, three of them were held with health providers who were working in the respective HCs; and the rest of the four discussions were conducted with HEWs at HPs level. Participants in this FGDs were identified and reported as per their group and participant number given during each FGDs (Tables 1 and 2). The FGDs key finding is presented and discussed based on the identified major themes and sub-themes Due to the level of care difference between the HCs and HPs, the emerged themes are reported discretely.
Table 1: FGD participants among HWs in HCs in West Gojjam Zone, Ethiopia.
Focus group
|
Number of participants
|
Identification of participants in their group
|
Unique identification number for each participant
|
Group 1
|
4
|
Group1- Participant 1-4
|
G1/P1-4
|
Group 2
|
3
|
Group2- Participant 1-3
|
G2/P1-3
|
Group 4
|
4
|
Group 4- Participant 1-4
|
G4/P1-4
|
Total
|
11
|
|
|
Table 2: FGD participants among HEWs in HPs in West Gojjam Zone, Ethiopia.
Focus group
|
Number of participants
|
Identification of participants in their group
|
Unique identification number for each participant
|
Group 3
|
6
|
Group 3- Participant 1-6
|
G3/P1-6
|
Group 5
|
3
|
Group 5- Participant 1-3
|
G5/P1-3
|
Group 6
|
3
|
Group 6- Participant 1-3
|
G6/1-3
|
Group 7
|
3
|
Group 7- Participant 1-3
|
G7/P1-3
|
Total
|
15
|
|
|
Interventions and platforms for newborn care services
Experiences of the HCs on neonatal health care services
The immediate and essential newborn care services are provided in HCs for the newborn such as resuscitation if she/he develops birth asphyxia, initiated breastfeeding, application of tetracycline in the eyes, vitamin k injection, weighing and chlorhexidine application in the cord (Table 3).
Table 3: Major themes and sub-themes of HC staff participants’ responses in West Gojjam Zone, Ethiopia.
Major themes
|
Sub-themes
|
Experiences of the HCs on neonatal health care services
|
Chlorhexidine jel (4%) application for cord care
|
Management of preterm labour
|
Management of birth asphyxia
|
Kangaroo mother care
|
Early PNC for the mothers and newborns
|
Quality of neonatal healthcare services
|
Availability of material resources
|
Competency of HCs personnel
|
Referral linkage
|
Linkage for early PNC home visit
|
Chlorhexidine (4%) application for cord care
In line with the experience in the use of chlorhexidine (4%), “Yimserach jel” the local brand name, was discussed with HWs. Thus, “Yimserach jel” was available in the HCs. As per the ministry of health recommendation, the application has started in HC after delivery and the mother take away the remaining to apply at home.
G4/P1: “It is available. We [HC staffs] apply once and demonstrate to them then they apply the remaining 6 days.”
Management of preterm labour
All the HCs discussants agreed that, they are not equipped to provide intramuscular dexamethasone or other corticosteroids for pregnant woman at risk of preterm birth; and guideline is not available in their respective health facilities. Consequently, if the HCs are confronted with preterm labour, referring the pregnant woman to the higher-level facility is the usual practice.
G2/P3: “No service [for preterm labour]. There is some concept during in some training, but not practically available. And dexamethasone service is not available. We refer to higher facility if preterm labour occurred.”
G4/P1: “Management of preterm labour guideline is not available, we [HC staff] haven’t trained yet.”
Management of birth asphyxia
The HCs group discussion participants revealed that they have relatively adequate knowledge and received training on the management of birth asphyxia to save the lives of newborns immediately after birth. However, most of the HCs staff complained that the narrow space in the delivery room; shortage of supplies for resuscitation; misappropriate use of supplies; and limited competency since the HCs staffs are not often practicing the skills mainly due to the limited number of case were some of the factors mentioned by the HCs staff which was affecting the resuscitation process.
G2/P3: “…shortage of material supply, misappropriate use of some plastic materials, technical problems…poor skills of the HWs, practical training should be mandatory.”
G4/P1: “The class is very small to resuscitate the baby and no table for resuscitation…there is no resuscitation section/room… the case [newborn with birth asphyxia] is not present in the previous 6 months.”
Kangaroo mother care (KMC)
In the discussion with the HCs staff, often KMC was only initiated in cases of referral of very /low preterm or low birth weight newborns to hospitals. Otherwise, cases were not admitted at HCs for KMC services. In addition, initiating KMC at HC and linking to the HP was not a common practice as well. Most of the HC staffs confirmed that, the HCs are not ready to provide the required KMC services since the existing rooms are already overstretched, or lack of room and poorly equipped with beds and the required supplies.
G4/P1: “We [HC staff] initiate KMC and then refer them to the higher facility [hospitals]. It is advantageous if KMC section has one room independently … there is no defined room for KMC service. There is no on-job training and no referee guidelines to practice KMC.”
Early PNC for the mothers and newborns
All the HC discussion participants agreed that, they were experiencing early discharge than the recommendations to stay the mother and baby for the 24 hours after delivery in their respective health facilities. Among the frequently mentioned reasons for early discharge were lack of dedicated space and beds for PNC in their respective HCs. In addition, once the mother gave birth the family members and the accompanies consider that there is no problem after birth and they want to go and practice some traditional celebration at home with their families and neighbours.
G2/P3: “Early discharge takes place because of absence of enough space or room … we [HC staffs] discharge them within six hours after birth. There is also understanding problem among the community, they think that as if there is no problem after mothers give birth, and they ask immediately for discharge after birth”.
Quality of neonatal healthcare service provision
Regarding the quality of the neonatal healthcare provision at HC level, due to suboptimal availability of trained human resources, material resources and essential medicines and supplies, most of the HC participants agreed that the service provided for the newborns is not as high as expected quality standards. Nevertheless, some HC participants argue that the HCs are trying their best to provide the quality of health care services for the newborns.
Availability of material resources
The participants agreed that, even though there was a positive trend, sometimes, health facilities were still experiencing stock-out of essential supplies, medicine and job-aids. Adequate or dedicated space for KMC and early PNC was not available in the HCs.
G2/P2: “Yes, adequate medicine and job-aids are present, only last time there was shortage. Within 2 years of my experience in this HC there was shortage of Ampicillin for some three months.”
Competency of HCs personnel
HCs staffs claimed that the quality of neonatal health care services at HC level was sub-optimal and the consistency of the services was not always maintained at all the times. Lack of trained human resources, newborn health reference guidelines to up-to-date the knowledge and practice, and motivation were some key factors affecting the quality of service provision.
G1/P2: “There is shortage of trained staff, we can’t conclude there is quality service delivery.”
Referral linkage
Though the referral link not strong enough, each level of care across the primary healthcare system is also connected to referral linkage.
Linkage for early PNC home visit
There was no a strong mechanism established at HCs level to inform the HEWs at HPs level about the birth occurring at HCs level for their early home visits for PNC. In fact, some of the HCs staffs were sending a green colour notification card to the HEWs at HPs to continue the PNC and other essential services for the newborn and the mother.
G2/P3: “There is a problem of reaching to HEWs… some husbands take the green notification card [from the HC during discharge] and ignore to give to HEWs. The card contains time of birth, infants’ weight. HEWs can’t get this information if the card did not reach them. When we ask HEWs to check whether they got those cards they replied that as they do not have any information, and we give them information again for the 2nd time.”
Experiences of the HPs on neonatal health care services
HEWs’ who are working in the HPs, the first level of care in the Ethiopian health system. HEWs participants revealed that, most of the community based newborn care services initiated at HP such ANC, facilitating health facility delivery and early PNC for essential newborn care (Table 4).
Table 4: Major themes and sub-themes of HEWs participants’ responses in West Gojjam Zone, Ethiopia.
Major themes
|
Sub-themes
|
Experiences of the HPs on neonatal health care services
|
Neonatal intervention across the continuum of care
|
Facilitating transportation services for pregnant women
|
Early PNC home visits
|
Counseling on thermal care and breastfeeding
|
Birth notification
|
Chlorhexidine jel (4%) application
|
Detection of preterm or low birth weight babies
|
Antenatal care screening
HEWs confirmed that they were mainly engaged in the identification of pregnant women in their respective community, followed by provision of the antenatal care (ANC) services at HP level. They are also referring the pregnant women to the nearby HCs for the additional ANC services.
G7/P2: “We [HEWs] tell her danger signs may occur during pregnancy such as: things related to anaemia and blood pressure, we counsel them to get follow-up service and refer them if the problem is somewhat complex…, because there is a pregnant woman waiting home in the HC, we also advise her to stay there when the expectant mother enter her 9th month”.
Facilitating transportation services for pregnant women
Most of the HEWs agreed that they were trying their best in connecting the pregnant women as soon as labour is initiated or anticipated to get the ambulance transportation services from their home to HC or hospital to facilitate professional assisted delivery. Because of this facilitation, HEWs believe that the coverage of delivery in the HCs or hospitals has significantly increased when it compared with the previous years.
G3/P1: “During the pregnant women conference we give them [pregnant women] the ambulances phone address to call when labour occurred.”
Early PNC home visits
The experience on provision of early PNC was varied among the HEWs participants. Some of the homes either did not receive or received a delayed PNC visit by HEWs; even some of the women didn’t get the PNC visit at all. Majority of newborns will not get the key lifesaving interventions and essential newborns care in the recommended period by HEWs, particularly for those mothers who gave birth at home and early discharged from the health facilities.
G7/P3: “There were 109 births and we made home visit for PNC between 3-7 days, there were mothers who didn’t get the home visit for PNC.”
G6/P2: “When we are going for other duties [in the village] we don’t carry nothing because of our attention is on the other job.”
The study also explored the existing birth notification or communication system in placed to carry-out the home visits for PNC by HEWs. However, some common mechanisms exist to notify births, but there are no a clear and standard pathway for timely notification of births. Occasionally, HEWs were getting report or information from the community health works (Women Development Armies), and rarely they were receiving a message from the delivered mother by themselves like ‘come and see me’. Overall, the timeline range receiving notification by HEWs is about 2-7 days from the onset of delivery.
G7/P2: “We know most of pregnant women are giving birth at health centre; the midwife writes a letter for us. There is a paper the mother supposed to gives to us. …but sometimes we get the notification letter at 45 days when they come for vaccination.”
Health information on thermal care and breastfeeding
During home visits, HEWs agreed that they are providing counselling services to delay bathing of the neonate, assessing the feeding condition of the neonate following with counselling of the mother especially for exclusive breastfeeding up to 6 months; and reminding the schedule of the immunization at 45 days of birth.
G7/P3: “We [HEWs] check also her [mother] feeding situation, breastfeeding status of the neonate.”
Chlorhexidine (4%) application
In the discussion with the HEWs participants’ chlorhexidine (4%), “Yimserach jel”, was lacking in HPs despite the current policy does not allow HEWs to attend delivery at HP level. However, still a significant number of mothers gave birth at home where infection prevention is a concern. Thus, the role of HEWs are limited to checking the application of “Yimserach jel” during home visits for those mothers who gave birth at HC or hospital and if they received the jel.
G3/P1: “They gave us [HEWs] sample but not available now. It is available at HC. Many mothers told me that they took it from HC and applied to their newborn’ umbilicus.”
Detection of preterm or low birth weight babies
In addition, most of the time HEWs were not carrying the required tools for PNC home visits such as weight measurement scale, thermometer and timer. As a result, the weight of the newborns is not taken and assessed for birth weight especially for newborns at home delivery.
G3/P4: “All of us are not practicing checking their weight and count breathing after we make follow-up of infants, but only registering them….”