The participants selected for his study were all NIMART trained nurses, of whom the majority were female (n=17; 70.8%) and their age ranged from 24 to 58 years [25, 27]. The experience ranged between 3-4 years and they worked in both PHC (n= 11; 45.8%) and CHC (n= 13; 54.2%) [25, 27]. The two themes that emerged were positive attitudinal needs and positive behavioural change. Positive attitudinal needs incorporated the need for improved accessibility to the development and implementation of TB/HIV treatment guidelines, provision of motivation, support and supervision to NIMART trained nurses, the adaptation of NIMART trained nurses to practice change, and the improvement of knowledge and awareness among NIMART trained nurses. The positive behavioural change incorporated the organisational-structural changes, availability of the user-friendly guidelines and the anticipated patient responsiveness to the treatment guidelines. Table 1 summarises the themes and sub-themes that emerged from the analysed data [27].
Insert Table 1 here
- Factors facilitating treatment guidelines adherence among trained NIMART nurses’
The likelihood of enhanced TB/HIV treatment guidelines usage and adherence was upstretched in this study. The adherence to treatment guidelines could be improved as reported by the NIMART trained nurses. The findings provided insight in this regard and revealed that it is possible through the positive attitudinal needs and the positive behavioural change [27]. These two factors were viewed as factors that NIMART trained nurses perceived to have the potential to promote their level of treatment guidelines usage and adherence.
1.1 Positive Attitudinal Needs
The NIMART trained nurses identified and expressed the following needs, namely, the need for improved accessibility of TB/HIV treatment guidelines; provision of motivation, support and supervision to NIMART trained nurses; the adaptation of NIMART trained nurses to practice change and the improvement of knowledge and awareness among nurses [27].
- The need for improved accessibility of TB/HIV treatment guidelines
NIMART trained nurses articulated that a basic and easy-to-use guideline (such as a handbook, pocketbook and/or flowcharts) has the potential to enhance the usage of TB/HIV treatment guidelines and it is through this that adherence can be promoted. The NIMART trained nurses verbalised that:
“A portable guideline that can be accessible and owned by any health care provider can ease and promote adherence, not just one guideline for the clinic.” (P9, FGD 4) [27]
“If they can change just a little bit of the size so that it can be like a handbook that is easy to use and quick to go through.” (P 4, FGD 1) [27]
1.1.2 The need for the provision of motivation, support and supervision to NIMART trained nurses
The findings of this study report that NIMART trained nurses do require some form of support in their caregiving role for them to utilise and adhere correctly and accurately to the treatment guidelines. It was established that NIMART trained nurses may well adhere better to treatment guidelines and yield better outcomes if they received adequate support and supervision. This was manifested in the following participant’s submission:
“We need support and encouragement to carry out our nursing duties to the best of quality possible. Weekly or monthly supervision or support visits can increase the level of adherence and guidelines usage among nurses and this will promote the quality provision of care to our patients.” (P 10, FGD 2) [27]
Though, NIMART trained nurses reported that if there is a positive working association between nurses and other allied health care providers, then all TB/HIV patients could be treated thoroughly with a marked advanced needed level of adherence. Participants uttered the following:
“A good working relationship can promote adherence to treatment guidelines as not only nurses provide care to TB and HIV patients.” (P 8, FGD 2) [27]
“We are supposed to work hand-in-glove [hand in hand] with one another for the provision of quality care to our patients.” (P 11, FGD 4) [27]
1.1.3 The need for adaptation of NIMART trained nurses to practice change
It was uttered that NIMART trained nurses do want to change, however, the health care system fails to permit them as the evident pressure of task-shifting continuously and constantly catches up. One NIMART trained nurse voiced the following:
“The department of health should allow us, nurses, to move slowly as this was not our scope of practice to be well orientated, knowledgeable and skilful. The reason we don’t want to move from our past routines is that it takes time to acclimatise to the new things. I was trained for NIMART in 2011, but I still find it hard to fully understand the initiation and management of ART.” (P 10, FGD 2) [27]
A steady change within the Department of Health’s health care system processes may present potential usefulness by providing NIMART trained nurses with enough time to adapt and accommodate the appropriate guideline changes in practice and within the TB & HIV service needs. Most NIMART trained nurses emphasized that they are not constantly in pace with the novelty and new developments in their practice, while there is marked reduction in their level of treatment guidelines usage and adherence. Essentially, a steady provision of orientation to the new developments in NIMART has the potential to promote and improve NIMART trained nurses’ adherence to treatment guidelines.
1.1.4 The need for improved knowledge and awareness among NIMART trained nurses
The need for adequate provision of orientation to new developments in treatment guidelines, guidelines updates (refresher courses), continuous training (including in-services) and follow-up training to NIMART nurses and additional practices have been identified as priorities that have the potential to increase the treatment guidelines adherence level. The NIMART trained nurses verbalised that:
“I think more nurses need to be trained in NIMART or all nurses in each facility need to be trained as this causes gaps in the health care provision. Patients won’t be returned back [sic] because of a trained nurse not being available.” (P 6, FGD 1) [27]
This sentiment accentuates the point on the provision of treatment guidelines training and education to promote usage and adherence. Furthermore, to substantiate this, there is a need for continuous follow-up training that should be done within the facilities that the NIMART trained nurses are working in as to avoid perpetuating the dearth of trained nurses. One NIMART trained nurse accentuated that:
“We know it is impossible to train everyone in time, but if there is something new coming, even if it’s not a formal training but trainers can visit the facilities just to provide an insight on the available change while training is taking place.” (P 4, FGD 3) [27]
1.2 Positive Behavioural Change
The focus group discussions revealed that behavioural changes can intensify and enhance treatment guidelines adherence level, particularly within the organisational-structural changes, availability of the user-friendly guidelines and the anticipated patient responsiveness to the treatment guidelines.
- The organisational-structural changes
The organisational-structural changes included enough working time, ample or adequate human resources, acceptable and appropriate workload, proper communication between staff, management and patients, and the accessibility of the core treatment guidelines. If NIMART trained nurses are provided adequate time, then it would be very easy for them in making use of and adhering to TB/HIV guidelines. The NIMART trained nurses uttered that:
“We need enough time to work with patients as well as to follow the guidelines correctly. Instead of the system pushing us to do more quantity meaning more headcount per day, it should provide time for us to provide quality care to our patients. There is no use for a patient to spend the prescribed 2 hours in the clinic and you find that no quality care provided to this patient.” (P 1, FGD 1) [27]
“Reduced workload and reduced time pressure can increase adherence to treatment guideline and also promote the provision of quality care to our TB and HIV patients.” (P 8, FGD 2) [27]
“We know it is impossible to train everyone in time but if there is something new coming, even if it’s not a formal training but trainers can visit the facilities just to provide an insight on the available change while training is taking place.” (P 10, FGD 2) [27]
Participating NIMART trained nurses raised another strategy which has the potential to promote treatment guidelines adherence on NIMART trained nurses which involves availing the TB/HIV treatment guidelines within the facility. Thus, each consulting room in each facility must have accessible treatment guidelines. One NIMART trained nurse highlighted:
“Guidelines need to be made available in the facilities for easy use and accessibility. However, not just one guideline, but enough for each health care provider as this will reduce the time for looking for a guideline or waiting for one to be done with it so that one can use it.” (P 6, FGD 3) [27]
Nurses also voiced that proper communication channels could promote adherence to treatment guidelines. A participant spoke on this point in insightful ways:
“Good communication between the implementers, programme managers, coordinators and supervisors can promote adherence to treatment guidelines. Any change needs to be communicated to the implementers’ way beforehand not just in the implementation phase.” (P 7, FGD 4) [27]
- The availability of the user-friendly guidelines
A simple, clear and non-complicated TB/HIV treatment guideline may improve the use and adherence level among NIMART trained nurses. One NIMART trained nurse stated the following point to endorse this observation:
“A simple guideline that is clear and at the level of nurses can be of help to us as it will be easy to understand and go through. The chart or handbook or pocketbook will be of greater help. But I like that diagram like poster … Yes, the algorithm type of guidelines. It is simple and easy to follow rather than the book.” (P 12, FGD 4) [27]
The treatment guidelines adherence was also portrayed with dependency on the abilities of TB and HIV patients/clients to entirely participate in their ART and anti-TB treatment. Thus, the cooperation, availability, engagement and compliance of patients/clients can also improve the treatment guidelines adherence of NIMART trained nurses. Some of the NIMART trained nurses verbalised that:
“Sometimes we need patients on board; we don’t monitor patients because they are not available or complying to the monthly visits that we set for them. If patients can adhere and follow all that we say to them this can ease our work and promote adherence to treatment guidelines.” (P 5, FGD 3) [27]
“I agree with you patients are our customers and their availability and engagement in the provision of ART and TB treatment can increase our adherence.” (P 6, FGD 3) [27]