Among all the diabetes management apps in the Chinese mobile App market, only 46.2 percent English or Chinese apps are available for use. The vast majority of apps were developed by commercial teams or companies, with little involvement from medical staffs. Apps related to type 1 diabetes mellitus or gestational diabetes mellitus were rare. The overall information quality of diabetes health management apps is low. More than half of the apps have a small number of functions, and lack of personalized customization functions and social support functions, which are difficult to effectively assist patients with diabetes self-management.
Previous studies have pointed out that technical and quality problems are the main problems existing in health management apps [23]. Currently, there are 195 apps related to diabetes health management in China's mobile App market, but only 46.2% (90 apps) can be used normally. Most apps have technical problems such as failure to register, login and flash back. Therefore, the operation and technical maintenance of mobile health applications should be strengthened in the future to ensure the usability of App market. From the perspective of development teams, the vast majority of apps are developed by commercial teams or companies, with little participation of the medical staff, and uncertain accuracy of push content, which is consistent with the research of Jimenez et al [24]. Secondly, apps fee will affect patients' intention to use apps [25]. This study shows that 95.6% of apps are free software, but nearly half (36.7%-50%) of apps have built-in charging items, such as consultation and mall functions, which will affect the use of apps by patients. Finally, at present, most apps are suitable for all types of diabetic patients, while few apps are designed for the characteristics of type 1 diabetes and gestational diabetes. Due to the different characteristics of various types of diabetes, their health management is also different. It is suggested that medical staff should participate in the design and development of the APP and push evidence-based content to ensure the accuracy and authority of the push content.
In this study, the average information quality score of the 90 apps was 3.67±0.83 (the highest score was 9), which indicates that the overall quality of diabetes-related apps is low and has not yet reached the average level. This result is basically consistent with that of Zhang et al [26], but slightly higher than that of Zhang et al [27] and Xiao et al [28]. This may be related to the fact that 22.2% of diabetes health management apps updated their content within the last month, which is the reason why the average score of information quality of diabetes health management apps was higher than that of other studies. However, this study showed that in all 90 apps, the author's certificate was not provided, and the sponsor of the apps was not disclosed. This is the direction for future improvement.
Research shows that the more problems apps can help users solve, the higher the stickiness of users to medical apps, and the stronger their willingness to use apps in the future [29]. This study shows that more than half of the apps have less than 10 functions, and some of them are only designed for one function, such as blood sugar recording app, diet recording app and exercise recording app, etc. These apps can solve limited problems for patients, so their use is limited. In addition, only about half of all diabetes management apps can provide the function of diet and exercise recording and monitoring, and 40% of them provide the function of Insulin Recording, indicating that most apps lack the core function of assisting self-management and monitoring, which is difficult to meet the needs of assisting patients in self-management [30]. Therefore, it is suggested that when developing diabetes management apps in the future, sufficient research should be carried out to understand the needs of patients, and the comprehensiveness and diversity of functions should be considered on the basis of the development of core functions to assist self-management, so as to meet the diversified needs of patients as much as possible.
Research shows that 20% of diabetes management apps have the risk prediction function of diabetes risk or diabetes complications. However, it is uncertain whether the risk prediction function of these apps is developed based on the diabetes risk prediction model. Therefore, the accuracy of their prediction is uncertain. In addition, only 16.7% of diabetes management apps have the function of developing personalized management plans for patients, and most apps cannot develop personalized management plans for patients based on their characteristics. Therefore, these apps are difficult to effectively assist patients to improve their self-management ability. It is suggested that a risk prediction module should be developed based on the diabetes risk prediction model in the future to identify people with different risk levels and give hierarchical management, so as to improve the quality and efficiency of diabetes prevention management. At the same time, personalized management plans should be formulated based on the patient-centered risk factors and evidence-based evidence, combined with the characteristics and needs of patients, so as to better prevent and delay the occurrence and development of the disease.
The function of social support is one of the most important factors affecting patients' behavior change and health status. Professional support from medical staff plays an important role in patients' self-management and blood glucose control [31]. This study shows that half of apps (50%) have expert consultation function. Diabetics can communicate with doctors anytime and anywhere through mobile apps, which can better help patients to manage themselves; Studies have shown that peer support has a good effect on improving patients' behavioral compliance and psychological and emotional management, and patients' real-time sharing and communication in the app can strengthen the role of peer support [32]. However, in this study, apps with communication functions between diabetics such as Moments function account for only 22.2%, and there is no core function for peer support such as group interaction and regular sharing of experience. This suggests that peer support for these apps is limited. As an important part of social support, family support plays an important role in promoting patients' self-management. This study found that no app has the interconnection function with family members. It is suggested that when developing diabetes management apps in the future, attention should be paid to the development of family and social support functions, so as to comprehensively improve patients' self-efficacy and self-management ability.
Timely reminding can help users improve the compliance of self-management and develop good living habits, when the user's laboratory value exceeds the normal limit, it can give an early warning and reminding to help patients better control their blood sugar. In this study, less than half of the apps have reminders (only 34.4%), indicating that existing apps have insufficient auxiliary functions for patient self-management. Studies show that if the push frequency is too low, users will not be able to arouse the activity of the APP, while if the push frequency is too high, users may feel antipathy and even uninstall the apps [33]. Therefore, it is suggested that in the future development of APP, customized reminder functions should be set so that patients can choose the time, frequency and form of reminder to help users improve compliance.