A total of 14 OTCMS were interviewed which included 7 shop owners and 7 attendant staff. Majority were males (85.71%); aged ≤ 50 years (57.14%); ≥10 years of experience (50%); married (57.14%); with Senior High School educational background (78.57%); Christians (92.86%); and practiced farming as an additional occupation (64.29%) (Table 1).
A total of 254 caregivers with children under 10 years old were interviewed. Majority were female (97.2%); aged 26–35 years (37.0%); married (80.3%); with Junior High School educational background (33.5%); Christians (91.3%); and farmers (49.6%) (Table 2).
The caregivers sampled had a total of 492 children under their care. Majority of the children were male (54.1%); aged ≤ 5 years (55.89%); and direct biological children of the caregivers interviewed (83.7%) (Table 3).
The proportion of children reported to have had fever within 30 days prior to the survey was 30.9% (152/492). Majority of these febrile children (65.1% or 99/152) were reported to have been sent to a government health facility whilst 12.5% (19/152) were sent to OTCMS for care. There exists a significant relationship (P < 0.05) between conducting a malaria blood test and the provider of healthcare. A total of 94 of the children sent to a government health facility (95%; 95% CI: 88.1–98.1) were reported to have received a malaria test before treatment whilst only two (2) of the children sent to OTCMS (10.5%; 95% CI: 1.8–34.5) were reported to have received a malaria test before treatment. Children who received an ACT without a malaria test were 4(4.2%) at the government health facility and 8(80%) at the OTCMS (Table 5). Some of the reasons reported by caregivers whose children did not receive a malaria test were lack of money (21.7%), lack of knowledge on malaria blood test (63%) and malaria blood test not offered by healthcare provider (15.2%) (Fig. 2).
Knowledge of OTCMS on test, treat and track (T3) malaria strategy.
Most of the participants claimed that they were aware of the test, treat and track strategy, but their understanding revealed they lacked knowledge of the ‘track’ component of the T3. Participants were of the view that the purpose of ‘test’ is to know whether the client was really suffering from malaria before treating the condition. The following illustrate these points:
Table 5: Diagnosis and treatment of febrile children
|
|
Source of treatment and diagnosis
|
Treatment
|
|
Caregiver
|
Drug vendors
|
OTCMS
|
Health facility
|
|
n(%)
|
Tested
|
Not tested
|
Tested
|
Not tested
|
Tested
|
Not tested
|
Tested
|
Not tested
|
Herb
|
5(3.3)
|
1(20)
|
4(80)
|
0(0)
|
0(0)
|
0(0)
|
0(0)
|
0(0)
|
0(0)
|
ACT
|
127(83.6)
|
1(33.3)
|
2(66.7)
|
10(52.6)
|
9(47.6)
|
2(20)
|
8(80)
|
91(95.8)
|
4(4.2)
|
Antibiotics
|
9(5.9)
|
0(0)
|
1(100)
|
1(100)
|
0(0)
|
0(0)
|
4(100)
|
3(100)
|
0(0)
|
Others
|
11(7.2)
|
0(0)
|
4(100)
|
0(0)
|
1(100)
|
0(0)
|
5(100)
|
0(0)
|
1(100)
|
Total
|
|
2(15.4)
|
11(84.6)
|
11(52.4)
|
10(47.6)
|
2(10.5)
|
17(89.5)
|
94(94.9)
|
5(5.1)
|
Grand Total
|
152 (100)
|
13 (8.6)
|
21 (13.8)
|
19 (12.5)
|
99 (65.1)
|
OTCMS- over-the-counter medicine sellers; ACT- Artemisinin-based Combination Therapy
|
“Test means that you need to find something. As I was saying, I tell people to go to the hospital to go and do a lab test to see exactly what is wrong with them. And “treat” refers to the treatment that is given to them. But I don’t understand the track” (Agyeikrom)
“The first word is Test. That means you have to test a person who comes to your shop with malaria, to see if it is malaria or not” (Ahomamu 4)
“….After the person comes to complain, firstly you need to test the person with RDT kit. That is what we use here because this place is not a lab where we can use machines to test. If you test the blood and read the results as positive you then give the drugs e.g. AA (Artesunate Amodiaquine) or AL (Artemether Lumefantrine). There are other drugs that accompany either the AA or AL…” (Bosuso 2)
Knowledge and Training of OTCMS on malaria rapid diagnostic test (mRDT) kit usage.
All participants in this study indicated they were aware of mRDT and its usage for diagnosing malaria before treatment. They described the process as pricking the finger of the client who report with signs and symptom suggestive of malaria, taking a drop of blood into the test kit and adding a buffer. Some of the participants are also aware of how to interpret test result. Some participants described how to use mRDT kit for diagnosis of malaria as follows:
“It (mRDT) is used to check malaria. After removing the slip there is a small needle used to prick the person before putting it (blood) on the kit. It must be diluted with water (buffer) before putting it on the kit. It will show if the person has malaria” (Ahomamu 2)
“The test tube is in an envelope kind of thing. You open it and then use the needle to prick the person’s finger and when the blood comes out, there is something we use to collect the blood and put it on the tube. The blood will flow to one side of the device and will show a red sign. If the red sign appears twice the person is positive. If it appears once the person is negative” (Ahomamu 3)
“You prick the person’s hand with a needle. You wear gloves and squeeze a little. Blood will appear then you take it and put it on a tube and it will show. Lines appear. It might be one or two. Two is positive and one is negative” (Ahomamu 1)
Some participants indicated they had received training on the use of mRDT to test for malaria. This training was organized by Pharmacy council mostly at the inception of the mRDT programme. Some participants shared their views as follows:
“I remember we went for a training program organized by the pharmacy council. That is where I heard those words when they were teaching about malaria. But it’s been a long time so I have forgotten” (Ehiamankyene 1)
“I had my training in Tema where I used to be before coming here. Every year the pharmacy council trains us on new products that comes into market. So, we were trained on the usage of the test kit at its inception stage. That is during the time it was first introduced” (Bosuso 2)
Challenges faced by OTCMS on effective management of uncomplicated malaria cases.
Test before treatment of malaria
The cost of the mRDT device according to participants is between GHS4-GHS5. However, clients are sometimes unable to afford the test. Hence they are sometimes compelled to treat without the test. Some participants shared their experience with clients as follows:
“We have the malaria test which we use, but now it is costly so the ordinary people cannot buy at ¢5.00 before paying for the drug dispensed. So, if you people can help us with it (RDT) so that we test them for free, it will be good” (Asirebuso 1)
“But sometimes the person can insist on only the medicine; with that you cannot force the person for an RDT test. It can be due to financial problem” (Bosuso 2)
There was consensus among participants that majority of the clients who report to their shops and are requested to do the rapid diagnostic test before treatment decline to do the test. According to participants, this decline is mostly due to poverty and lack of knowledge on importance of test before treatment. This is illustrated as:
“I get about 10 people complaining of malaria on daily basis but only about 3 will agree to the test” (Agyeikrom)
“My challenge has to do with the fact that some people refuse the test. They will tell you that before the era of the test, they were still taking antimalarials, so just give them the drugs. I have realised that it has to do with financial difficulty. I believe that if they had the money they will insist on the testing in addition to the drugs. Also, most of the elderly are not educated on testing before treatment. You will talk at length yet they won't listen to you” (Bosuso 2)
Interviewees therefore suggested government to supply OTCMS with the mRDT kits free of charge to enable them comply with the testing before treatment. This according to interviewees could help improve testing before treating suspected cases of malaria that report to their shops. The following illustrate this point:
“The government should try and supply free test kits to the drug stores….because some clients are not able to afford the cost which is about GHS4” (Ahomamu 3)
Apart from the cost which emerged as major barrier to the use of mRDT, some social barriers were also identified by participants. Some participants were of the view that clients sometimes resist the test because of the notion that OTCMS operators and their attendants are not trained medical personnel. Hence they lacked the expertise to correctly conduct the test and interpret the results as follows:
“As I said initially, when you do the test here, they will think you are turning the place into a clinic, so I haven’t gone to buy some of the test kits. A while ago they said we should start selling those things. It was said at a meeting. But matters of this village differ from matters of the town. Even if they come and you want to test them, they will say you are not a doctor. So, as you people are coming to educate us (community), maybe next time we try to test them, they will understand” (Asirebuso)
Clients’ belief in presumptive treatment of malaria based on signs and symptoms of malaria also emerged as barrier to testing before treatment as follows:
“Just like how the young man who came to buy malaria drugs (a gentleman visited the shop for some painkillers), I asked what was wrong with him and he said he had a headache, he urinates yellow and he feels weak. So with him, I can tell him I will test him to confirm if its malaria. Other people also say they feel its malaria so give them medication. With that I’ll still say I want to test but others still refuse” (Bosuso 1)
Participants also indicated that low patronage of the mRDT kits by their clients often lead to expiring of the product which has cost implications for shop owners. As a result many OTCMS will not stock mRDT as follows:
“You know it has an expiry date, so most of the time they expire because the people can’t afford it. Then I have to throw it away. You see, if you always buy it only to throw it away due to expiry then that’s not good. It is also sold in full box not half that is the problem. So, if the cases come frequently, then I will go to buy. Sometimes I also go to borrow some few from the clinic” (Dominase Quarters).
Treatment of suspected malaria cases
Majority of the participants also expressed challenge in the prescription of antimalarial medicine to their clients. Clients do demand to buy half dose of ACT because some can’t afford to buy the full dose at that point in time.
“…Some people also complain of not having enough money to buy the full dosage of medicine (ACT) and may decide to buy a portion of it” (Ehiamankyene 1)
“Yes it happens. So they tell you to give them half so that when they are done with the half, they come and get the other half. Then I explain that the dosage is for 3 days so if it’s a child from 9 to 12 years, they take less depending on their weight. So with such kids half can be their dosage but with adults who take 4, they need to take the whole dose which is 24 tablets or else you wouldn’t fully recover. And after a month or two, there will be malaria present again…….. Some people will say they know all that but they insist on the half because they will come later” (Bosuso 1)
“Some people do not have enough money to buy the full dose of the medicine like the amodiaquine. They want you to cut a share for them according to the money they have. They won’t buy if you don’t divide it as they want. At times, looking at the condition of the person, you are forced to give them what they want even though you know it is not the right way of treating malaria” (Asirebuso 1)
“Some people don’t have enough money to buy the medicine. So, they can’t buy the full dosage. For example, AL. It’s 24. They sometimes ask for 12.” (Ahomamu 1)
When asked if the clients that purchased half dose do come back to buy the remaining dose as promised, participants stated that some fail to come back especially when they feel relieved of symptoms. This was illustrated as:
“Not all of them. Some say they are fine, others come and say they are feeling the same
thing”(Bosuso 1)
Participants complained that demand for half-dose of ACT by clients can be traced to the activities of drug peddlers. According to them, drug peddlers sabotage their efforts at maintaining the ethics of medical practice as stated by the Pharmacy Council. This is illustrated as:
“We also have many drug peddlers around. Instead of giving the full dose or course, they can cut only 4 out of the 24 tablets. They are the cause of this habit. The government should do something about it. There are many of them in the village and Begoro here. On market days, they go around doing business in the hot sun. The drugs should be stored under a particular temperature, but they are selling under the sun. So, if you don’t sell the full box of drugs to the person, they will buy the divided one from the drug peddlers.” (Ahomamu 5)
In some instance clients visit the hospital to have the test conducted but for some reason could not get the medicine. They therefore report to the OTCMS shop for the medicine. Participants shared their experience as follows:
“Sometimes they come with a small plaster on their hand showing that they have been to the lab, and was confirmed that it is malaria, but they didn’t have money to buy the drugs there” (Agyeikrom)
“Some people go to the hospital to check if it’s malaria. They will be given medicine but if it is still positive after a while, they come to check for other alternatives” (Ahomamu 1)
Perception of OTCMS on solution to challenges
The OTCMS unanimously suggested that government’s intervention is needed to address their challenges in the management of malaria and other illness within the community. The following illustrates their points:
“The test kit should also be made available for us to buy and the price should come down for everyone to afford it. If the price is down (less expensive) the people will not hesitate to pay to be tested. Sometimes you don't even get it to buy” (Bosuso 2)
“The government should try and supply free test kits to the drug stores” (Ahomamu 3).
“Reducing the price of the medicine, so they (clients) can buy the right dosage” (Ahomamu 1).
“We also have many drug peddlers around. Instead of giving the full dose or course, they can cut only 4 out of the 24 tablets. They are the cause of this habit. The government should do something about it” (Ahomamu 5).
“The people should be educated on how to take malaria drugs. They see me to be a local guy and I am close to them (native of the community), so they won’t listen to me. But when people like you (Noguchi) comes to educate them, they will listen” (Asirebuso 1).