This study compared general health care utilization and mortality of persons with schizophrenia, schizoaffective disorder, and bipolar disorder 3.5 years before and after the mental health reform in Israel. Following the reform no-change in the performance of LDL test was noted among service users of the three SMI groups. While an increase in the performance of Hemoglobin-A1C test was noted among service users of the three SMI groups, it did not surmount that of counterparts. Among service users with schizophrenia or bipolar disorder diagnosed with an additional chronic physical illness, following the reform a decrease of LDL (bipolar) and Hemoglobin-A1C (schizophrenia and bipolar) tests were observed. In addition, the number of GP visits was decreased following the reform among service users of the three SMI groups, as well as visits to specialists among service users with a schizoaffective or bipolar disorder. Service users with a bipolar disorder diagnosed with an additional chronic physical illness decreased the number of visits to specialists following the reform. Last but noteworthy, with regard to most of the measures the use of services was higher among service users with SMI than their counterparts.
According to our findings, following the reform the number of visits to GPs decreased among service users of the three SMI groups. A differential pattern was noted in visits to specialists between the three SMI groups: lesser visits were seen in those with schizophrenia both before and after the reform, no differences in people with a schizoaffective disorder, and more visits among people with a bipolar disorder. The pattern of a higher tendency to visit GPs together with a lower tendency to visit specialists, which was seen in the current study among service users with schizophrenia, was reported in Israel [24], as well as in other OECD countries [25]. Former studies suggested that this pattern represents socioeconomic inequalities of health services use [24, 26]. This assumption could be relevant to the current findings and may be associated with a lower socioeconomic status of service users with schizophrenia. However, since in the current study the matched samples controlled for such differences (by using the socioeconomic index) other explanations may be raised. Suskolne suggested that service users visit the clinic not only to obtain curative or preventive services but also to satisfy other functions, such as gain an accepting listener [26]. In our case, service users with schizophrenia may have felt more comfortable to communicate with the GP than with a specialist, inasmuch as the former may be more understanding of their personal needs and family context. As suggested in the introduction, following the reform, the GPs, being the case managers of the service users, were expected to play a key role, providing a better continuum between general and mental care. This would imply that for service users with schizophrenia, the number of visits to the GP would be expected if not to increase, at least not to reduce. However, service users with schizophrenia, as well as the two other SMI groups reduced the number of GP visits pre- to post-reform. This may indicate that the mental health reform did not attain the anticipated goal with regard to GPs' function.
In MHS, like other Israeli HMOs, while service users can get an appointment with a GP very easily using online or secretary services, getting an appointment with a specialist sometime needs a referral from the GP, which may be a bureaucratic barrier in reaching the service. In addition, the waiting list for specialists may be long and increase the challenge to perform the visit. These challenges, which were not lessened following the reform, seem to be most difficult to service users with schizophrenia. Visits to specialists among service users with a schizoaffective or a bipolar disorder decreased following the reform, giving another indication that the reform failed to enhance the use of physical health services.
Our findings indicated that service users with SMI performed more LDL and Hemoglobin-A1C tests than their counterparts. Similar findings were previously reported in another Israeli sample of service users diagnosed with a bipolar disorder [15]. According to the NQIP, the treatment of persons with SMI should include the performance of an annual Hemoglobin-A1C test [23]. MHS has implemented NQIP’s recommendations since 2001, and the positive outcome with regard to blood-glucose tests is supported by our study. However, service users with schizophrenia and a comorbid chronic illness performed less Hemoglobin-A1C tests both before and after the reform than counterparts. In the same line, previous studies in Israel reported that while the performance of laboratory tests among service users with schizophrenia slightly deviate from controls [15], more pronounced differences of performance where seen among those with a comorbid CVD [14]. This may be related to a greater burden of health services which are required from those with a comorbid physical condition. These findings suggest that more attention should be given by the GPs in order to manage service users with schizophrenia and an additional physical comorbidity.
While the performance of an annual LDL test is not part of NQIP's recommendations for service users with SMI, it was done more frequently among them. As LDL test is related to risk factors for CVD, this may be explained by other risk factors, such as smoking, overweight, and a high blood pressure, which are known to be more prevalent among people with SMI, and lead GPs to enhance referral to perform the [27–29]. Unfortunately, in our data we had many missing values of these risk factors, thus preventing their inclusion in the analysis.
Along with the above effects, following the reform service users with a bipolar disorder and an additional chronic physical illness performed less LDL and Hemoglobin-A1C tests than their counterparts. This finding is surprising since the current study, as well as a previous report, showed that service users with a bipolar disorder tend to consume relatively more health services [15]. It is worth noting that our definition of chronic physical illness included different physical conditions that require continuous follow up, but may not be relevant for the specific laboratory tests presented here (e.g., cancer). Thus, it is important to further study the specific tests related to each condition.
Higher mortality was seen both before and after the reform among service users of the three SMI groups than counterparts. Notably, while in this study we have found no major disparities in the health care of persons with SMI, it is possible that disparities of care to persons with SMI and comorbid disease did occur in other measures, which could contribute to the excess mortality. For example, another Israeli based study performed in reported on disparities in surgical interventions to service users with schizophrenia with comorbid CVD [14]. Importantly, the increased mortality risk among service users with SMI remained at the exact level (as seen in the HR statistic) after the reform as it was before. However, 3.5 years of follow-up after the reform may be insufficient in order to draw conclusions on the impact of the reform on mortality, and a longer follow-up period may be needed.
This study has several limitations. First, with regard to visits to specialists we cannot conclude whether the findings reflect less referral made by the GPs or less adherence to the GP recommendation. Similarly, we cannot determine whether the high number of GP visits results from a proactive follow-up and higher reaching out by the GPs or self-initiated by people with SMI. Second, no information regarding the causes of death was available, making it difficult to conclude on health care disparities. Third, we did not measure psychiatric visits, so we cannot conclude whether there was a shift of the case managers from the primary physicians to the psychiatrists. We think, however, that these limitations were balanced by the large sample sizes, the well-defined matched comparison groups, the different nature of the measures used, the careful recording of the information collected on the users, and the consistency of the results.
Unfortunately it seems that the mental health reform in Israel did not attain the awaited change to the general health care for people with SMI, as indicated by the performance of laboratory tests and visits. This may implicate that a shift of healthcare management of service users with SMI occurred from the GPs to the psychiatrists, maybe because of the resources allocated to the community mental health services as part of the reform. The reduction in the number of GP visits following the reform, together with the reduction in the performance of the follow-up measures may support this suggestion. Along with the recent call for evidence based policy making, dissemination of the findings of the current study could help the HMOs to improve services to people diagnosed with SMI [30].
To conclude, regarding WHO's call There is no health without mental health, we believe that the opposite it also true. Namely, people with SMI deserve better health programs. Thus, it is imperative that psychiatrists pay more attention to the general medical status and follow-up regiments. This can be done with more profound education and improved collaboration between the primary physicians and the mental health services in the community.