2.1 External Anxieties
PEST analysis is commonly used in strategic management, as it analyzes the influence of the external macro-environment on enterprise development in four dimensions: politics, economics, society, and technology (Johnson & Scholes, 1999). It can help us to understand the forces of change in the environment and guide strategic decision-making for ICE.
Politics. In the West, a common ideal is that “the government with the least regulation is the best,” but the Chinese Confucius Institutes do not conform to this Western management concept in terms of affiliation and operation mode. The complete difference in political culture between China and Western countries has caused difficulties in the development of the Confucius Institutes in local areas.
Economics. The global education market is shrinking because of economic hardship. According to statistics from the World Trade Organization, the global economy declined by 13–32% in 2020. The International Monetary Fund predicts the pandemic will have triggered the worst global economic recession since the Great Depression in the 1930s. The continued economic recession will likely affect many foreigners’ plans to study Chinese or to study in China (Cui Xiliang, 2020). Due to a lack of funds, ICE’s course experiences and other activities will also be limited (Wang Hui, 2021).
Society. With the outbreak and spread of COVID-19 around the world, cross-border population mobility has dropped sharply. It is estimated that, in the first quarter of 2020, the global cross-border population movement fell by at least 40% (Cui Xiliang, 2020). This change has prompted Chinese teaching institutions abroad to suspend classroom instruction, and many faculty members have had to scramble to adapt their courses to an online medium, which is not only a huge social change, but also a test for ICE.
Technology. COVID-19 has been a trigger for enacting change and helping learners acquire critically needed digital skills. However, the impact of digital education has been limited in China. Digital teaching and learning must cause a profound change in the teaching process, as well as a fundamental change in educational thinking. The meaning of the digital transformation of ICE will be more significant and, of course, much more difficult (Hu Lanxi, 2021).
2.2 Internal Troubles
Teaching is difficult, and online teaching is even more so. Teachers, teaching materials, and methods are the foundation of ICE. Information technology also plays a key role in online education. The aftermath of COVID-19 has drawn widespread attention to Chinese online teaching platforms for the first time.
Teachers. In the post-COVID-19 era, teachers’ information literacy needs urgent improvement. According to Hannelore B. Rader, the librarian of the University of Louisville, information literacy includes library, media, computer, Internet, and research literacies, as well as critical thinking skills (Bao Xin, Ke Ping, Wang Jie, & Peng Liang, 2021). Due to a lack of information literacy and online teaching experience, teachers have been struggling with effective online instruction (Wang Liangcun & Wang Hui, 2022).
Teaching Materials. During the post-COVID-19 era, teaching materials include not only textbooks but also PowerPoints, films, images, videos, and other tools in a multi-media environment. With the outbreak of COVID-19, online classes were used as an emergency measure for ICE, and its digital resources remain insufficient. For example, the online examination system has not yet been fully prepared, and the online teaching platform needs to be improved as soon as possible.
Teaching Methods. In online classes, if students are unwilling to turn on their camera or interact in the chat box, the course will be boring, with the teacher essentially performing a “one-person show.” This is especially problematic for ICE, as practice is the most important part of learning Chinese. For instance, during the Chinese calligraphy class, students should write with a Chinese brush on paper or with a piece of chalk on the blackboard. Writing with a pen and typing on a computer are clearly different. It is thus important to note that online teaching does not automatically promote good student engagement.
Teaching Platforms. Online classes rely on a technological platform, but lagging Internet connections, as well as crashing and breaking up, often make the classes inefficient. The functions of most teaching platforms are also only applicable to general subjects. There are few platforms for professional courses, and especially for learning Chinese as a second language (Li Xianyin, 2020).