The advice early-career family physicians and family medicine residents would offer to new family medicine residents provides insight into the challenges and opportunities in their field. We found that the advice of early-career family physicians aligned with previous research, as we identified themes within our interviews such as challenges of staff management, coping with burnout, and the increased responsibility of family physicians to care for an increasingly complex patient population.9,12,14 Our research provides new insight into family practice, including the perceived necessity for specialization within family practice, readiness for advancing technologies and health informatics, and advocacy for structural changes such as remuneration parity. Participants described a need for experiential learning throughout their career, beginning with residency. Interviewees recommended that new family medicine residents experience the variety of practice location, model, and focus to find a practice setting that is best for themselves. Participants discussed many aspects of family medicine that are not formally taught and are learned on the job, such as billing, staffing, the realities of working under different payment and practice models, and the complexity of patient needs. Our interviewees emphasized the importance of lifelong learning to ensure they offer the best care and stay informed on changing technologies. Our findings suggest that new family medicine residents should strive for good work-life balance and variety in their practice to help prevent burnout.
Participants noted that it is important for family medicine residents to experience a breadth of what family medicine can offer through locuming (e.g., flexible schedule, freedom in practice choices), but also discussed the perceived pressure to specialize to “stay afloat” and to remain competitive within a changing landscape of family medicine. Additionally, interviewees recommended that residents find an area of focused practice that they enjoy, which may help to prevent burnout later in their careers. Previous studies have identified that fewer family physicians are offering comprehensive primary care13, and a greater number of family physicians are working under a specialized scope of practice, partitioning their practice into specific fields of interest, such as obstetrics, surgical assist, small procedures, and emergency medicine11,13,16. Our findings suggest that family physicians may be doing this to remain competitive and reduce burnout. Family physicians consider myriad factors when making practice decisions, including personal and professional flexibility, personal well-being (e.g., avoiding burnout, ensuring adequate remuneration), and the needs of their community8,13. Health system planners and decision-makers need to account for the factors considered by family physicians to ensure comprehensive primary care services are available to patients.
To avoid burnout, interviewees recommended that new family physicians start their career with a part-time practice and build up from there, designing their practice around the type of lifestyle they wish to have and ultimately practicing the aspects of family medicine they genuinely enjoy and value. Family medicine is a flexible specialty in which providers can take advantage of variety of scheduling, areas of focus, and practice models to help prevent burnout.17 The idea of striking a work-life balance to avoid burnout is not novel in family medicine literature.14,18,19 Our results identify various strategies to help family medicine residents care for themselves and avoid burnout; however, participants noted that the current capacity of organizational and funding models available for family physicians limits this opportunity. Thus, organizational models must be designed to address current population health needs while considering providers' well-being and ensuring adequate time off and professional support.
Similarly, payment models must be improved to support family physicians in providing primary care services. Participants gave advice on the importance of being compensated fairly for their practice, detailing the difficulties of specific family medicine remuneration models, such as the inflexibility of taking vacation time in a solo fee-for-service practice or how specialized compared to general family practice is compensated relatively higher. This is supported by previous research, which suggests that fee-for-service remuneration models may discourage the practice of comprehensive family medicine.13 Additionally, within the current system, there is a disparity in remuneration between family physicians and other specialties. Parity in pay may help family physicians feel more valued within the health system and encourage them to provide primary care services that are desperately needed within the Canadian health system.20 Thus, if health system decision-makers want providers to offer comprehensive care, parity in remuneration as a policy change is recommended to adequately compensate for the delivery of comprehensive family practice and encourage this type of practice model.
Our interviewees offered advice for new family medicine residents to help trainees prepare for the current reality of family medicine. Interviewees, who were all family medicine residents or early-career family physicians, recognize that family medicine training does not fully prepare trainees to practice as a family physician and plenty of on-the-job learning is needed. This is reflected in past literature; administrative tasks such as billing, staff management, technological advances, and resource access and allocation are tasks that family physicians are expected to take on that are not explicitly taught.15,16,21,22 Consistent with other studies,23–25 our participants wanted future physicians to acknowledge the increasing complexity of family medicine, especially with long wait times for specialist care, ultimately leading to physicians managing these complex medical patients and an increased clinical burden. Formal education may need to be more agile to train new cohorts of family physicians in a changing primary care landscape. Continuing medical education (CME) planning is required to support primary care providers to practice effectively and stay current. Family medicine is ever-evolving with the development of new technologies, changes in treatment, and increasing medical complexity. There is a need for rich CME options to be made available to family physicians throughout their careers. These offerings should be tailored to specific practice and population contexts. Given the continuously changing landscape of family medicine, it is unsurprising to learn that medical training does not prepare new family physicians for all aspects of their profession and medical training should emphasize the importance of lifelong learning.
Regardless of CME planning, significant systemic support is ultimately required to reform traditional family medicine practices to effectively address our current healthcare context. Participants expressed frustration with the limited structural support to manage administrative tasks, increasing complexity of primary care, and the deterring incentive of practicing as a generalist in primary care. Indeed, this is shown through literature as specialized practices in family medicine are more appealing relative to primary care clinics, leading to many family physicians leaving their comprehensive practices and opting for more specialized care.26,27 This perpetuates the struggle for Canadians to receive comprehensive primary care with an emphasis on preventative medicine.28,29 System-level reforms are required to support the provision of generalized primary care services. Supporting team-based clinics can help address the frustrations expressed by our participants. Team-based clinics can include administrative support, which can help overcome challenges in administrative complexity (e.g., billing, scheduling), includes other team members, which allows the family physicians to take time off work while ensuring their patients are cared for, and offers professional support in caring for medically complex patients.30 It is apparent that our interviewees (i.e., new family medicine residents and early-career family physicians) are experiencing challenges when practicing family medicine, and team-based clinics may help to address many of the challenges experienced by these providers.
Our study confirms previous research which found that readiness, burnout, job logistics, politics and bureaucracy amalgamate, forming ongoing concerns for family medicine residents.14 While participants shared many positive aspects of family medicine, they focused significantly on the perils and challenges of practicing family medicine. When we are in a time of needing to increase the number of family physicians to meet the primary care needs of patients across the country, it may be important to reflect on how more experienced family physicians influence trainees away from family practice and the need to advocate for improvements in primary care such as investment in more collaborative team care models, parity in remuneration, and mentorship supports for new family physicians. Thus, individual-level interventions are not enough to counter system-level challenges. Systemic interventions will be needed if system decision-makers wish to encourage greater involvement in comprehensive family medicine.26