Baseline characteristics
The principles of data saturation were followed and the participants’ characteristics are detailed in Table 2. A total of 22 patients [9 females (40.91%); 13 males (59.09%)] were interviewed in this study. The participants were aged 34–73 years, with an average age of 58 years. In terms of primary cancer diagnosis, 9 (40.91%) had colon cancer, 7 (31.82%) had rectal cancer, and 6 (27.27%) had other cancers.
The interviewers were trained to conduct unified professional interviews using open-ended questions on the subject (16) (Table 3). Four thematic categories emerged from the analysis of the interview data: attitudes and emotional responses, symptom experience, social and family aspects, and experience in dealing with symptoms (Figure 1).
Attitude and emotional responses
Acceptance and adaptation
Our results suggested that the patients gradually accepted the symptoms of HFS and adapted to some mild manifestations based on the following responses [38]. The symptoms of HFS caused different psychological burdens to patients and they felt powerless to engage in daily activities [39].
“The hands and feet are sometimes numb for a long time, also, I am used to this feeling, also feel nothing, so I did not say.” (A7)
“I have had chemotherapy for more than 60 times, have been numb feeling, sometimes peeling for a long time.” (A1)
Anxiety and concern
Patients showed different emotional responses to the HFS, symptoms that affected their daily lives [27, 40].
“The impact is really not trivial, I am not able to do a lot of things that were used to be easy , for example, needing my family to help with washing hair. Cannot fall sleep at night also could not sleep well, this foot numb, a little rest is not good (shake his head)! Afraid that it will become increasingly serious in the future ah!” (A8)
“You see there are very few buttons on my clothes, because this hand cannot tie and untie the buttons; I can only wear clothes without buttons, my pants are all pull-ons, my wife and family have to help me, it is really difficult to untie the buttons. Every time when I wash vegetables, this hand hurts very uncomfortable. It’s so burdensome to do things.”(A7)
Patient felt guilty for his family and had a self-image disorder.
“Anyway I cannot do anything now, my wife is taking care of me, she is tired.” (A10)
“Is this hand still good control of all the skills? I can’t tell myself, because I felt the skin is getting darker and I felt that it was not so ugly before. You see this hand ah, with black and dry skin, sometimes it is embarrassing to show.” (A9)
Symptoms experience
Symptoms varied across patients and had different impacts on individual lives. The following are some common symptoms experienced by the included patients [39, 41].
Pain
“Is not able to sleep well, at, the foot hurt at night, really don’t know what to do for a long time, I could not sleep well, due to the pain at night, cold pain.” (A8)
Itching feeling peeling
“Sometimes it is itchy and can see dander on your hands. When you take off cloth, the dander is all over the place.” (A6)
Social and family aspects
This refers to the persistence of HFS symptoms, resulting in a lack of confidence in life among patients [42].
Limited social interaction
“I need help for numbness relief from the beginning, I do not look outside the windows now, my hands and feet cannot stand the cold weather, now I am not looking forward to going outside. I used to enjoy taking a walk, but now I don’t go, so I stay at home. “My performance is impacted. It directly affects work and income.“(A10)
Impacted family relationships
“They do not let me help with my little granddaughter. I feel I am useless.” (A1)
Experience dealing with symptoms
In the process of long-term symptom management, patients gradually found a balance between dealing with symptoms and maintaining a normal life to better adapt to life with illness [43].
Independently obtain disease knowledge
HFS patients acquire related knowledge via websites, physicians, and among patients [44, 45].
“I’ve been applying ointment, and recommended to the patient next to me, they said they did as well and I bought the same gloves as they used, it was quite helpful during the outbreak.” (A3)
“Always in control, but with no effect on flare. My daughter-in-law bought a skin lotions for me to apply.” (A8)
“I just checked it on my phone, saw what was on the Internet, and then tried it for myself, some were pretty useful.”(A15)
Change habits
“Now used to wear gloves, I do not touch cold, hot water at home to change into velvet gloves.” (A8)
Expectations for future
During the interview, the patients showed improved symptoms and met/exceeded the expectations of the healthcare providers.” [35].
“I always hope to have a way to make him better, at least let me sleep better at night, if you have any new way to tell me ah! Or do other patients have suggestions?” (A8)
“I just hope that there is a better solution to this problem. Otherwise, the constant dose reduction of chemotherapy drugs is not the way to go.”(A20)
“Help me think about reducing the cracking pain in my hands and feet. My life is really inconvenient. You’d better tell me something about this problem, I don’t know why at the beginning, or what to ask. Can you say something more, so we know something and feel more assured?” (A7)
“I was in the hospital before, but when I came home, I did not know who to ask (if I have any questions). I hope you can provide a channel to us patients, otherwise we do not know where and how to reach out for this problem.”(A13)
“In fact, I want to ask your nurse for some questions, but sometimes I do not know how to contact you, sometime, it is less embarrassing to call the nurse deck. It’s convenient to have contact information of a doctor.”(A15)