This study was designed to identify stakeholders who acted their role in the area of child and maternal nutrition during the MDGs era in Pakistan. Although the MDGs, in general, and those related to child and maternal nutrition, in particular, were not successful in the eradication of child and maternal malnutrition problem, the documentation of the approach undertaken in this study may provide guidance to others interested in using stakeholder analysis in designing of new approaches to health care delivery and financing. It is hoped that the SDGs and other partners in Pakistan will use this methodology in other health and development work. Health ministries, in turn, will apply this experience to other activities of this nature in other provinces. We hope that the overall result of this chain of experience will benefit the people of India and other parts of the developing world, through improved design of new approaches to the delivery of health services to underserved populations.
We mapped, illustrated and studied the implementation network of child and maternal nutrition programs across in Pakistan. The actors most frequently engaged in the program were from the departments of health, P&D, and provincial government. Government organizations (MoH, P&D etc) remained the lead organization, with high centralization and key actors, in all the three interaction, information-seeking and decision-making networks. Provincial-level health department leads relied on state teams for information support. Across the three network maps encompassing interaction, information and decision-making, a similar pattern emerged i.e., the dominant and more centralized role of the key government organizations. The more centralized network, had the potential for rapid diffusion of information, characterized by high reachability to people in the network who can act as broadcasters. The centralized networks also share more power and influence with the central actors (Valente, 2010). Thus, in such a case, if the central actors are active and embrace the idea of networking and working across departments, diffusion and coordination can be more effective. This indicates that the identified person or node plays a significant part in allowing information to pass from one part of the network to the other. We found they acted as bridges or brokers to the main network as they facilitate the flow of information and resources within the groups of people separated from the main network (Long et al., 2013). These actors can maximize a network’s benefits by reaching actors and people who are difficult to reach (Valente et al., 2010). Engagement and participation from these brokered nodes can facilitate or inhibit joint action of the actors within the network.
Previous studies have shown that actors in a highly centralized network, where most of the interaction is with one or two key actors, completed tasks more easily and effectively (Shaw 1971). This may be related to the explanation that, in a dispersed network, establishing chains of communication require more intensive efforts to involve, establish and maintain the links (Nadri et al., 2002). A dense and reciprocal communication network can lead to higher rapport, cohesion and trust (Hinds and McGrath, 2006) and, hence, facilitate coordination to improve performance. This can be beneficial in a complex multisectoral policy environment, where the dynamic setting needs effective, frequent and open channels of communication between members of the network. As the central tenet of multisectoral collaboration is relationship building, these dense and open information channels can facilitate the mutual understanding, trust and accountability needed to achieve shared goals and opens up mechanisms to provide feedback on processes, and potentially the adaptation required to identify and achieve emergent needs (Kuruvilla et al., 2018; de Leeuw 2017). Such observed patterns of centralization, density and reciprocity can help us understand the structural differences we observed in the two districts, enabling the identification of key nodes or actors that can be effective and robust channels of communication to provide scope for better coordination.
In Pakistan, nutrition programs at national and provincial levels primarily nests within the department of health. Both levels contribute to the program’s financial and human resources. However, to promote coordination across all departments, the head of provincial administration known as the Chief Minister (CM) chairs the provincial-level coordination committee and serves as chair for the overall program to provide guidance, ensure monitoring and conduct performance review. Hence, in the decision-making network, we observe that the health department does rely on the P&D department to take programmatic and planning decisions. Thus, in practice, the health department leads and coordinates the program and takes all operational decisions (Graddy and Chins, 2006), but there is a need for cooperation and coordination from other network members to reach their mutual goals. In both districts, we noted that the key health department actors had to make multiple connections with members of different departments.
Implications for research, practice, and policy
As a means of mapping and exploring implementation of multisectoral coordination, SNA provides a visual structural map of district-level implementation network. A diagnosis in the form of a network map can inform discussions about how different networks can be strengthened. The results of SNA provide more explicit descriptions or ‘mapping’ of key actors, relationships and decision-making, offering insights into health system leaders regarding effective implementation. In this study, both districts relied on key central players for the diffusion of innovation, knowledge and network interventions (Sikkema et al., 2000). We identified stakeholders who acted as crucial role in coordination and building linkages between different groups in the system (Burt, 2002; Newman and Dale, 2005). The SNA approach can also provide a pragmatic network diagnosis to facilitate the ‘rewiring’ of networks, where decision-makers might consider intervening to optimize relationships or connections; for instance, to ‘activate’ key actors who could engage with a greater role in decision-making to enhance the potential of the network (Blanchet et al., 2012). Network metrics can provide insights into the relationships, positions, structure and strength of a network, so as to diagnose weaker relations/ties which have not been fully utilized. Moreover, SNA can be used as a learning instrument by state and district stakeholders to study these districts as ‘learning sites’ for formalized, continuous research and partnerships to promote continuous learning and create an overlap between policy development and implementation. Simultaneously, this can also provide the scope for the improvement of everyday practices at local level and to promote cooperation and coordination for the program by sharing the visual network diagrams that build awareness and invite different departmental partnerships.
SNA can be of value during pilot or developmental, implementation and evaluation phase. During the early phases of intervention, it can enable understanding of complex implementation, by deciphering the networks of multiple professionals and associated sectors. Using the mapping exercise, it can help design strategies considering the social context of program members, its delivery, determining the appropriate methods and channels of communication needs and identify particular change agents and opinion leaders to widen the outreach of network. During the implementation and evaluation phases, when coupled with a mixed methods design, SNA can help analyze network as a whole system and at individual organizational level. Thus, enabling identification of points of influence to create and improve selected strategies for a group or organization. Therefore, SNA as a tool can be adopted to diagnose, map, monitor and intervene in complex multisectoral health programs.