This research was conducted between September 2019 and June 2023. A total of 55 participants were involved in the study including: 15 trainees across five allied health professions and six rural regions in South Australia. In addition, 13 line managers, nine clinical supervisors, six profession leads, four program managers and seven consumer representatives participated in this study. Not all service leaders and consumer representatives were involved in all phases due to availability and staffing changes. Nine of the trainees participated in the level 1 RGP and four were in level 2. See Table 2 for details of participant involvement. Of the 15 trainees who participated, seven completed the AHRGP and one was continuing beyond the end of phase 4. Three of the nine level 1 trainees completed the pathway and four of the five level 2 trainees had completed the pathway on the completion of this study with one continuing beyond the end of the research period. INSERT Table 2 HERE
Table 2
Research participant demographics
| Phase 1 | Phase 2 | Phase 3 | Phase 4 | Total number of participants |
Level 1 trainees | 9 | 8 | 4* | 3 | 10 |
Level 2 trainees | 4 | 5 | 5* | 4 | 5 |
Occupational therapy trainees | 4 | 3 | 3 | 3 | 4 |
Physiotherapy trainees | 3 | 3 | 2 | 2 | 3 |
Podiatry trainees | 4 | 3 | 3 | 1 | 4 |
Speech pathology trainees | 3 | 2 | 1 | 1 | 3 |
Social work trainees | 1 | | | | 1 |
Clinical supervisors | 9 | 9 | 7 | | 9 |
Line Managers | 7 | 6 | 9 | | 13 |
Clinical leads | 4 | 4 | 5 | | 7 |
Consumer representatives | 5 | | 4 | | 7 |
Program managers | 3 | 3 | 4 | | 4 |
Total participants | 41 | 35 | 38 | 7 | 55 |
* Two of the trainees in phase 3 had not completed the pathway but participated in phase 3 as they left between midway and the end.
Five themes emerged from the data:
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Gaining broad skills and knowledge for rural practice
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Finding the time to manage the pathway
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Implementing learning into practice
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The AHRGP impacts for the whole team
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Confident, consistent, skilled allied health professionals positively impact consumers
Theme 1: Gaining broad skills and knowledge for rural practice
Throughout the four research phases, participants described trainees gaining knowledge, skills and confidence to work as rural generalist allied health professionals. These gains had similarities and differences across the four phases.
In phase 1 as the trainees were beginning the AHRGP they anticipated the learning and skills development they would gain including the development of confidence and skills to work as a rural generalists. They were also hoping to improve service delivery for their organisations and consumers. In phase 2, halfway through the pathway, trainees reported gaining broad and specific skills and knowledge for practice, specifically they discussed the benefits of learning program management skills, understanding how the organisation operated and the scope of rural generalist practice.
“I guess the big thing would be the quality improvement stuff. That’s probably changed my practice just in terms of I think sometimes as a new graduate you’re keen to contribute to things, and you kind of maybe see, like, a gap at your site that you can contribute to. And I definitely probably now understand the process that goes behind that and who to kind of talk to.” Trainee 8 phase 2
“I think I’ve just got more of an awareness that was like all around rural health, so that was a really good one to start with. That just gave me more of an awareness to different strategies to implement within rural health....” Trainee 5 phase 2
In phases 3 and 4 when the trainees had completed the AHRGP, reports of the attainment of confidence in their work roles, taking risks and advancing their career were identified. Trainees also reported broad skills they had gained including evidence based practice, knowledge for generalist practice, leadership skills and operational knowledge.
“I think there’s skills I’ve gained in this that I wouldn’t have otherwise ever gained. And the development and career opportunities that it’s really opened up. Like I couldn’t do the job that I’m in at the moment if I didn’t have (AHRGP), and I probably wouldn’t have gotten, or been prepared for my last role either.” Trainee 12 phase 3
“Most useful was probably just the focus on research evidence and evidence-based practice. That was a consistent theme across most of the subjects … it’s just not something that I’ve used a lot in terms of research evidence, analysing and gathering and that kind of thing.” Trainee 13 phase 3
In phases 2 and 3, service leaders described the ways in which trainees were developing their confidence and skills providing allied health services to across a broad range of service types with more autonomy. In particular, in phase 2, service leaders reported trainees were able make clinical decisions more easily and manage high levels of complexity.
“Both have increased their skills and competences, both have grown in confidence, and so I see them being able to manage more complexities and issues much better. Their tool bag is bigger, so in a sense is when they’re managing issues they are doing really well.” Service leader 19 phase 2
“I think they’ve shown a high level of understanding in some really tricky situations, and I think they just … I don’t think they flinch much around that. They are happy to lay out their understanding and their reasoning and what they would recommend and they’re happy to take on feedback. But all in all, they do a really good job of making those decisions.” Service leader 23 phase 2
Additionally, in phase 3, service leaders described trainees developing system and strategic thinking in the later stages of the AHRGP. They also noted trainees were developing their leadership skill and were advancing their careers.
“I think on a broader scale they have been able to apply the learnings to their overall role and career progression really within their team and leadership progression” Service leader 20 phase 3
“When I listened to (them) talking about, you know, data and activity reports and just worlds away, and understanding actually they’re tools to get, and it’s like oh, safety learning system is your best friend. You know, that understanding of using systems to get things, whereas (before they) had a very clinician approach...” Service leader 17 phase 3
Theme 2: Finding the time to manage the pathway
Time was a theme that emerged from the data in each phase and with all stakeholders. Although the AHRGP was beneficial, trainees found it challenging to find the time to manage the study commitments and to find a work life balance.
While undertaking the AHRGP, trainees were assigned half to one day a week to undertake study related activities at work. In each of the four research phases, trainees reported the challenge of setting this time aside. The challenges related to staff vacancies in teams, heavy workloads, interruptions, unpredictable clinical work, administrative follow up work and the attainment of leadership roles with higher levels of responsibility. Although trainees were given permission to undertake study time at work, this time was not backfilled, and trainees and service leaders reported this to be a barrier.
“Finding the time to study. I’m not sure how everyone else has gone with it, but every time I’ve spoken to you, and every time I seem to speak to (program manager), we don’t have any staff.” Trainee 11 phase 2
“I’d do two days of outreach and then I’d come back, and then I’d have my study day on the Friday, but then I’d be stressing about, I need to write that doctor’s letter, or that person’s going to go in for an amputation, and I want to make sure that we’re covered and stuff.” Trainee 1 phase 3
Work life balance was described as challenging for trainees participating in the AHRGP. Relating to the difficulty of finding time to study at work, there was a need to undertake assignments and coursework in trainees own time.
“I tried everything in the book to try and have a separation between work, study, life, but you get home from work, I’m exhausted, I can’t do study, that leaves the weekend. And when you’ve only got two days in a weekend and I get one day of work to do it, to do two subjects in that time, it barely fits.” Trainee 13 phase 3
Theme 3: Implementing learning into practice
Participants described a range of experiences in terms of implementing learning into practice during the AHRGP. Some trainees were able to easily apply the learning materials to their practice and work roles, while others found it more challenging. This theme related to the relevance of RGP material to their specific context, the time trainees had to implement learning and the resourcing available from organisations to implement project work. Additionally, trainees reported it was challenging to maintain motivation to study over an extended period of time when they were finding it difficult to apply their learning to practice.
The RGP has a combination of mandatory and elective topics. Trainees and supervisors described the wide range of topics that were informative and relevant to their rural allied health context and some that appeared to contain less relevant clinical presentations and assessment tasks for their context. Participants recognised the breadth of content in the RGP impacted on the ability of content always being relevant to individuals and they shared a range of ways in which the education provider had provided a flexible approach to trainee’s learning.
“Probably to find suitable clients was sometimes a little bit difficult because I suppose, in country, your client list is very variable and you’re not like a metro place where you might have a big cluster of one diagnosis or something” Trainee 7 phase 2
“You look at the resources, there’s two for podiatry and one for pharmacy, and then there’s eight for physio … it’s very obviously weighted that way, I think.” Trainee 11 phase 3
Although participants described the attainment of project management and evidence based practice skills positively, the challenge of implementing and evaluating planned projects and other work integrated assessments tasks was also widely reported across phases. Trainees felt the time they had assigned to study at work did not provide enough time to implement their learning into practice and some service leaders described the lack of implementation of projects as reducing the overall impact of the AHRGP.
“So, although you get that time allocated to the rural generalist project, all of that time is kind of spent, for me, actually doing the modules, and I don’t really have a lot of spare time to actually be implementing the projects, if that makes sense.” Trainee 13 phase 2
“I really struggle with this idea that somehow, like you’re in it to learn, and then somehow at the same stage, and I get you’ve got to have outcomes and measurables and stuff like that, like you’re just learning at the same time” Trainee 12 phase 3
The challenge of motivation throughout the AHRGP was raised by trainees in phases 2 and 3. For some, the pathway took more of their time than then had anticipated, while others reported it was difficult to feel motivated to do coursework that didn’t feel directly related to their clinical work or that they couldn’t apply without modification.
“I’m like, I feel like I’m actually, like I get it done but I’m not doing very well. I feel like I don’t really … I just do what I have to, to get it done. I know that sounds really bad, but it’s not very interesting. I think I’ve just got higher priorities with work and whatnot that I just do what I have to, just tick it off. That sounds bad.” Trainee 2 phase 2
“At the start it was all new and interesting and I really enjoyed it as a break from the clinical side of things for the first half of the program, whereas found the second half a lot more challenging to just keep focused and to prioritise it and see it helping me and relating to my practice as a motivator” Trainee 4 phase 3
Theme 4: The AHRGP impacts for the whole team
Service leaders identified a range of positive outcomes for themselves, their teams and the whole organisation. There were also at times, challenges experienced in providing support to trainees.
During phases 2 and 3, service leaders identified a range of ways in which the organisation was impacted by the AHRGP. Trainees were being retained for longer in regions which had positive flow on effects for the whole team. Service leaders felt the pathway was giving trainees a reason to stay in the region, helping them develop their career and demonstrating that the regions had a culture of learning.
“Yeah, I think we get better outcomes for our communities if we’ve got confident, competent staff that are here for the long run, and overall, that helps to build a stronger team, because your team morale and everything increases, if you’ve got happy and confident skilled staff to work with.” Service leader 28 phase 2
The overall skill level of teams improved through trainees gaining skills, being able to manage a broader clinical load which was imperative for rural practice. Service leaders also reported trainees were sharing their knowledge and skills with colleagues within and across regions which resulted in broader organisational benefits.
“We’ve got very junior staff, so how they are able to come in and to being able to guide them, mentor them, and assist them from that generalist point of view is really crucial, because it’s quite difficult when you’re a new AHP, and (name) been able to embed them in really smoothly.” Service leader 19 phase 2
“I don’t believe that when somebody’s involved in the program that it’s just them, often the conversations that they’re actually having within the team or with even other teams, you know, other colleagues, it extends out” Service leader 46 phase 3
Service leaders also recognised that the trainees were demonstrating leadership skills which resulted in them identifying service gaps and implementing quality improvement activities to improve service delivery. They were also moving into supervision and managerial roles as they progressed through the pathway.
“So, it was really, from what I’ve seen, is how they’ve grown not just as a clinician, but as a leader … And how they incorporate the, I guess, the rural generalist skills knowledge into the leadership space, as well as just their own individual practice …they’ve got a really good position to actually really make some definite changes and implement the change … And make it sustainable, as well... ” Service leader 24 phase 2
“I think that’s just going to be so useful for hopefully sustaining these great clinicians working in a rural setting. So, if they can feel like they can progress their career, still be involved clinically but also have a chance to apply their skills in management leadership, project-type roles” Service leader 20 phase 3
Clinical and managerial support was imperative for trainees participating in the AHRGP. Participants described a range of examples where support from a supervisor or line manager had made a difference to the trainees’ experience in the pathway. They felt like they had someone to discuss the pathway with, to get advice and to work through assessment tasks and projects with. Service leaders also benefited from working with trainees as they gained skills themselves and took pride in seeing the trainees grow and develop. In circumstances where there was a disconnect between trainees and service leaders, participants described challenges in terms of trainees feeling adequately supported and service leaders being able to identify benefits of the AHRGP for their organisation. Some service leaders were not sure of their role in supporting trainees, particularly if they had not been in their role when the trainee was selected for the AHRGP.
“Yeah. Just she was a really good resource to be able to find things that I might have not known where to look. But she had a really good insight into that, so yeah, she knew that she’d seen things before so she sort of just followed where logically she would have put it, and found it and sent it all to me, which was good.” Trainee 10 phase 2
“I think that perhaps the, there’s been a few hiccups along the way around supervision, meeting the supervision requirements for the participants … So, I think perhaps it has been difficult for some sites to meet the regularity of supervision because it is more than what is often expected as part of our supervision framework.” Service leader 22 phase 2
“I didn’t have any, any expectations put on me of what I needed to be doing with them. So, I, you know, I haven’t checked in with them and now I’m feeling really bad. But yeah so I think maybe some more organisational stuff around that.” 47 phase 3
Theme 5: Confident, consistent, skilled allied health professionals positively impact consumers
Consumer representatives, service leaders and trainees identified a range of ways in which consumers were impacted by the AHRGP. The improving skills, confidence and knowledge of AHRGP trainees had positive impacts on consumers. Access to more consistent services meant that consumers had better quality care from someone who knew them and could provide more client centred services.
In phase 3, trainees felt they had gained skills to be able to better meet the needs of consumers, they felt more able to manage complexity and solve problems for consumers. They had the opportunity to learn more about specific clinical conditions that were relevant to consumers they were working with to identify new and effective assessment and intervention modalities. Trainees also described the services and projects they had developed that they felt would have indirect benefits for consumers in their regions.
“Perhaps just makes you stop and reflect and clinically reason your way through what you’re doing or whatever else you could do compared to normal practice where you kind of just perhaps a little bit more just keep running.” Trainee 4 phase 3
“Helped increase the sort of efficiency and the consistency, and the longevity of some of our rehab programs. So, that will help some of our community members now and in the future.” Trainee 3 phase 3
Service leaders identified a range of ways in which consumers were impacted by the AHRGP in phases 2 and 3. They felt that trainees were using more evidence based practice with consumers and that they were more confident and skilled in their service provision. Trainees were able to provide a wider range of services to meet consumers’ needs and the quality of care was improving.
“But with the way they’re approaching their clients, they tend to refer to evidence. So, everything that they’re presenting or giving education to clients, it’s more about what evidence suggests.” Service leader 21 phase 2
“If you think about an overall service, I think our quality has gone up, we’re actually meeting the need of the consumer much more effectively than maybe we were before with these staff because they’re able to do whatever we need them to … I think because they’re both advanced in their skills … the quality of service that they’re now being able to supply is increased.” Service leader 18 phase 3
Consumer representatives described rural generalist skills as being imperative for rural practice in South Australia and they felt having more generalists in the region would result in less travel for services for consumers. They also felt more trained staff were more likely to be retained in the region which would have positive impacts on the consistency of service delivery.
“… If you’ve got the higher trained staff in the area, but people don’t have to go then to the city and we can … and that’s what we’re trying to do in our region. Keep as many people in our region as we can because we can provide the services.” Consumer rep 55 phase 3
“That’s it and work it in with the other areas, if you like, of life. Not just looking at it from this isolated point of view but looking at it holistically. Consumer rep 53 phase 3
Consumer representatives felt the AHRGP could potentially benefit communities more if trainees received incentives to participate in the pathway which might improve the retention of trainees further. They also felt it was imperative that feedback from trainees in relation to the relevance of content should be taken on board to ensure the pathway can be as beneficial as possible.
“And I think structurally, you really need to think about incentivising the whole program … I think there needs to be recognition of that in terms of remuneration or the level that those people come in at. I think that if you’re going to do that, we need to make sure that there is an incentive for people to do that. Either that they get promoted to the next level or there’s some kind of other financial incentive.” Consumer rep 54 phase 3