The purpose of this study is to develop a decision-making model to help construction firms determine whether to adopt blockchain technology. Prior literature examining the potential of blockchain technology provides valuable insights for this paper. To achieve the objectives of this study, the researcher developed the following decision-making model. First, a literature review was conducted to summarize the factors influencing technology adoption decisions using the TOE framework. A two-stage decision model was then developed. The first stage is a go/no-go analysis that allows for the assessment of blockchain adoption opportunities. This phase of the assessment allows decision makers to understand the benefits of blockchain adoption as well as the barriers to adoption to make an informed decision about whether to adopt the technology. To what extent the benefits are such that adoption of blockchain technology is likely to be successful is the question to be answered in the second phase. The second phase of the assessment provides an in-depth analysis of the factors that influence blockchain adoption. The weighting of the factors was determined using the DEMATEL method to produce weighted results. Based on the weighted results, a decision was made whether to adopt blockchain technology or not. Figure 1 shows the technology roadmap for this study.
Stage1 Assessment: A Preliminary Assessment
This step of the assessment allows decision makers to understand the benefits and barriers to implementing blockchain adoption decisions and to consider the benefits when adopting blockchain technology in a construction supply chain context. The process is as follows.
Each factor was assessed for its likely influence value by means of a Likert scale with a scale score ranging from − 3 to + 3(Choi, Shrestha et al. 2020),where − 3 indicates that the factor strongly opposes the development of blockchain adoption decisions, + 3 indicates that it strongly supports the development of blockchain adoption decisions, and 0 indicates neutrality. Both barrier factors and facilitators were scored. These scores were then summed and the resulting value was Sum. The value of Sum was calculated using the following formula. If Sum is positive, it indicates that the benefits of blockchain outweigh the drawbacks of the technology. Then it proceeds to the second stage of evaluation. On the contrary, if it is negative, it indicates that the implementation of blockchain technology in CSC may not yield significant advantages and benefits. In other words, limited to current perceptions, the construction supply chain may not be suitable for widespread adoption of blockchain technology. A score of 0 indicates that the benefits and drawbacks of implementing blockchain are comparable. In the case where the sum of the scores is negative or 0, if construction companies still want to implement blockchain technology, they need to pay more attention to the factors with lower scores and take measures to address them.
Sum=\({\sum }_{i=1}^{n}pi\)+\(\sum _{t=1}^{m}ni\) (1)
where pi represents the score of the ith facilitator (for i = 1,2,...,12, pi = 0,1,2,3); ni represents the score of the tth barrier (for each t = 1,2,...,12, ni =-3,-2,-1,0).
Stage2 Assessment: An In-depth Assessment
The second stage of the assessment is an extension of the first stage. The first step of the assessment when the sum of the scores is greater than 0 indicates that overall, there is a benefit to adopting blockchain. But to what extent are the benefits of the technology so great that construction companies have a strong incentive to make an adoption decision? In other words, is the adoption of the technology likely to result in success? This is the question to be answered in the second phase of the evaluation. The second phase of the model therefore assesses the factors that facilitate the blockchain adoption decision in more detail. The first step is to determine the relative importance of the facilitators, i.e., the weights, followed by scoring the factors and summing the weighted scores of the factors. A sum of scores of at least 65% of the maximum score indicates that the adoption of the technology is likely to be successful(Goodrum, Haas et al. 2011).The decision to adopt blockchain technology should be made at this point.
The weights of the factors were first determined. In this study, the DEMATEL method was used to determine the weights. In a study on "Supply Chain Risk Solutions", it was noted that ignoring the interrelationships between risks may lead to under- or over-prioritization of risks and even affect the effectiveness of risk solutions(He, Wu et al. 2020).The DEMATEL approach has the advantage of being able to visualize complex cause-effect relationships in the form of directed graphs (Manuj and Mentzer 2008).In the study "Supply Chain Risk Solutions"(He, Wu et al. 2020),the DEMATEL method was used not only to analyze the interrelationships between risk factors, but also to determine the weights of the factors. This paper draws on that research to determine the weights of the contributing factors through the DEMATEL method, while at the same time examining the interrelationships among the factors to provide decision support for construction companies to focus on the major factors and identify the interactions among them. The following is the process of determining the weights by the DEMATEL method.
Step 1. Determine the direct impact matrix A.
The influence relationship between the factors is determined by experts through scoring, which is divided into 5 levels, where 0 means no influence, 1 means low influence, 2 means medium influence, 3 means high influence, and 4 means very high influence..
Step 2. Determine the standardized impact matrix D.
The initial direct relationship is normalized using Eq. (2).
$$D=\frac{E\left(A\right)}{s}$$
2
where s is the maximum value of the sum of the elements of each row of matrix A..
Step 3. Calculate the total relationship matrix T..
Step 4. Calculate centrality and causality.
From the matrix T, the influence degree X, the influenced degree Y, the centrality degree M and the cause degree N are calculated for each factor. The sum of each factor row in T is called the influence degree; the sum of each factor column is called the influenced degree. The sum of each factor's degree of influence and degree of being influenced is the centrality of factor i, i.e., M = X + Y; the difference between each factor's degree of influence and degree of being influenced is the cause degree of factor i, i.e., N = X-Y. If its value is positive, it is called the cause factor, and if it is negative, it is called the result factor.
Step 5. Determination of the importance of factors
Based on centrality and causality, factor importance wi is determined by the following equation:
$$wi=\sqrt{{M}^{2}+{N}^{2}}$$
4
The normalized importance Wi is calculated as follows:
$$Wi=\frac{wi}{\sum _{i=1}^{12}wi}$$
5
Wi is the weight of the factor.
Second, a weighted score R is calculated for the factors. The value of R is calculated using the following formula.R of at least 65% of the maximum score indicates that the adoption of the technology is likely to be successful(Goodrum, Haas et al. 2011).The decision to adopt blockchain technology should be made at this point..
R=\(\sum _{i=1}^{n}WiPi\) (6)
where Wi is the weight of the ith factor; Pi is the score of the ith factor..
TOE framework and blockchain adoption decision-making factors
The TOE framework is often used to analyze factors influencing technology adoption (Aboelmaged and Hashem 2018, Alkhater, Walters et al. 2018, Oliveira, Martins et al. 2019).Since the TOE framework considers multidimensional aspects of the organization when studying technology adoption and diffusion, TOE has more explanatory power compared to other adoption models such as Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB)(Khayer, Talukder et al. 2020).TOE framework is a comprehensive reference to the information technology innovation to adopt relevant theories and expand on the basis of IT, it summarizes the factors affecting an enterprise or organization to adopt or implement innovative technology into three dimensions: technology, organization and environment.The technology context encompasses internal and external technology features that can influence the organization; the organizational context focuses on the company's ability to mobilize resources to facilitate technology adoption, such as firm size, organizational structure, and human resources; and the environmental context encompasses factors from the market, industry, and regulatory environment(Kouhizadeh, Saberi et al. 2021).In a recent study exploring the barriers to blockchain adoption (Kouhizadeh, Saberi et al. 2021),the environmental factors were divided into two, one for the supply chain perspective; and the other for the external perspective. To emphasize the construction supply chain as a scenario, this paper draws on that research and divides the environmental factors into an external perspective and a construction supply chain perspective. By reviewing previous literature, the decision factors for blockchain technology adoption are summarized: facilitator and barrier factors. The existing literature highlights many benefits of applying blockchain technology, which are considered as facilitators for adoption decision factors in this study; at the same time, the existing literature also summarizes many barriers to blockchain adoption, which are considered as barrier factors for adoption decisions in this study.
Facilitator Factors Influencing Blockchain Technology Adoption Decisions
Technology factors. First, smart contracts can facilitate automated procurement and payment. Payment terms for work in construction projects are vulnerable to unfair payment practices, such as unfair non-payment(Ramachandra and Rotimi 2015).Payment delays mean that contractors have to bear additional financial and transaction costs, and this increases their risk of insolvency (Odeyinka and Kaka 2005).This can increase the difficulty for contractors to claim payment for their work because of the unequal status of the owner and contractor of the construction project, with the owner having a higher status. Smart contracts are a procedure that is executed automatically in a distributed ledger environment that allows for automated transactions that are accepted by all parties, and blockchain-based smart contracts play a prominent role because this overcomes the need to trust third parties(Governatori, Idelberger et al. 2018).By applying blockchain-based smart contracts in the construction supply chain, it makes all the processes automated and neutral, which will save a lot of time and cost (Shou, Wang et al. 2017).A study that used the automatic payment function of smart contracts to procure expensive equipment for a large international project showed that smart contracts are particularly suitable for temporary, decentralized construction projects involving many stakeholders(Yang, Wakefield et al. 2020).Second, the tamper-proof nature of blockchain can be used to store construction quality information. It can sometimes be a daunting task in the construction industry to determine who is responsible for substandard products(Sheng, Ding et al. 2020),and there is a lack of a system in the project supply chain that can easily capture and secure quality data (Ding, Li et al. 2017).When data is kept by a participant alone, he has the incentive and opportunity to modify the data to absolve himself of responsibility in case of product problems (Sheng, Ding et al. 2020).Blockchain can contribute to quality information management in the construction industry in the following ways: the consistency of the ledger can make the information recorded on the blockchain completely transparent to supply chain participants; the tamper-proof capability of the blockchain can ensure that the data is immutable and traceable; and smart contracts can regulate the quality information management process to avoid certain violations(Sheng, Ding et al. 2020).
Organizational factors. First, blockchain can improve an organization's existing IT systems. Several applications of digital technologies already exist in the construction supply chain. For example, the Internet of Things, which allows for real-time material monitoring of large building components, better site management and improved construction efficiency (Heiskanen 2017).Blockchain combined with IoT can ensure reliability of data sharing as well as avoid forgery and spoofing (Yang, Wakefield et al. 2020).BIM is becoming a platform for collaboration among various participants in CSC (Yang, Wakefield et al. 2020).The combination of blockchain and BIM can improve the problem of BIM digital model reliability (Kim, Lee et al. 2020).Second, blockchain facilitates good project planning. Applying blockchain technology to ready-mixed concrete material transportation can reduce the losses caused by the fault of personnel and malicious false information(Ilin, Lanko et al. 2018).The supply chain management of assembled buildings often faces challenges such as fragmentation, poor traceability, and lack of real-time information. By applying blockchain technology, supply chain participants can query the logistics information of precast components in the blockchain system to control the construction process accordingly and ensure that construction requirements are well met(Wang, Wang et al. 2020).Third, blockchain facilitates information management in organizations (Belle 2017, Shou, Wang et al. 2017).This is reflected in the fact that a wide range of information and belonging to the construction industry can be stored in the blockchain system, for example, recording information on equipment rentals such as tower cranes. Fourth, blockchain technology can save construction costs. A study suggests that blockchain can help save 8.3% of the total cost in residential construction(Dakhli, Lafhaj et al. 2019).
Environmental factors (CSC perspective). First, supply chain participants are quick to verify the authenticity of documents. One problem with traditional supply chains is the lack of open and trusted information sources(Shou, Wang et al. 2017).By using blockchain technology to record construction quality data, construction progress information, and resource consumption data, the entire system can know exactly where the information comes from and can automate the process, thus saving a lot of time and cost(Shou, Wang et al. 2017).Second, blockchain can improve the transparency and traceability of the construction supply chain.Prefabricated components have the potential to be damaged during transportation.Because blockchain can track all operational information related to prefabricated components, it facilitates the resolution of disputes and claims related to prefabricated components (Wang, Wang et al. 2020).Third, blockchain can facilitate the realization of a digital construction supply chain. Blockchain can digitize the business processes of the construction industry, thus promoting the informatization of the construction industry(Yang, Wakefield et al. 2020).
Environmental factors (external perspective). First, the fourth industrial revolution, characterized by the convergence of emerging technologies, has changed the industrial environment. The construction industry is no exception, such as the convergence of technologies such as Building Information Modeling (BIM), the Internet of Things (IoT), and blockchain(Kim, Lee et al. 2020).The term "Industry 4.0" emphasizes the trend towards digitization and automation in manufacturing, which contributes to improved product quality and better business performance, but this concept has not received much attention in the construction industry (Oesterreich and Teuteberg 2016).The digital revolution and the shortage of skilled labor in the construction industry have led to the need for the construction industry to adopt technological innovations to cope with a rapidly changing world(Craveiro, Duarte et al. 2019).The concept of "constrcution 4.0", which is analogous to "industry 4.0", will help to improve the productivity of construction companies, reduce project delays and cost overruns, and improve safety, quality, and resource efficiency(García de Soto, Agustí-Juan et al. 2018, Ghaffar, Corker et al. 2018).Second, blockchain helps to improve the image of the construction industry. The adoption of blockchain can improve the negative perception of the construction industry as "slow to innovate" (2016, Farmer 2016) as the poor image of the industry is one of the reasons for the failure and low performance of the construction industry. Third, the blockchain market is growing in size. The global blockchain technology market size growth trend is expected to continue and is expected to exceed $3.74 billion in 2022(Kim, Lee et al. 2020).This is likely to enhance the maturity of the technology, which will facilitate its adoption in the construction industry.The Table 1 summarizes the facilitating factors for blockchain adoption decisions.
Table 1
summarizes the facilitating factors for blockchain adoption decisions.
TOE view | Facilitator factors | Description | References |
Technology | T1-Automate procurement and payment. | Smart contracts address payment delays, reduce the risk of bankruptcy and protect subcontractors' interests. | (Das et al., 2020; Shemov et al., 2020; Shou et al., 2017; Yang et al., 2020) |
T2-Store building quality information using tamper-proofness. | Construction products have a long running time, and the use of blockchain storage can ensure that the information is not distorted | (D. Sheng et al., 2020) |
Organazition | O1-Improve the organization's existing IT systems. | Blockchain-based BIM platform improves the reliability of BIM digital models; IoT integrates with blockchain to achieve reliable data sharing and avoid forgery and cheating. | (Kim et al., 2020; Yang et al., 2020) |
O2-Facilitates good project planning for the organization. | Integration of blockchain in construction material logistics for tracking material delivery times, as well as predicting delivery times for better construction process planning. | (Ilin et al., 2018; Z. Wang et al., 2020) |
O3-Facilitates organizational information management. | Blockchain can store a wide range of information or data in the construction field, such as recording building performance, equipment rental information. | (Belle, 2017; Shou et al., 2017) |
O4-Cost saving. | It has been noted that blockchain can help save 8.3% of the total cost in residential construction. | (Dakhli et al., 2019) |
Environment(CSC perspective) | CSC1-CSC participants verify the authenticity of documents quickly. | Storing construction quality data and other documents in a distributed ledger ensures transparency and guarantees that all supply chain participants can verify the authenticity of documents in real time, while being fast. | (Shou et al., 2017; Z. Wang et al., 2020) |
| CSC2-Improve CSC transparency and traceability. | When a product defect is found, it can be traced back to its origin to facilitate the pursuit of liability and claims. | (Shou et al., 2017; Z. Wang et al., 2020) |
CSC3-Promoting the digitization of the construction supply chain. | Blockchain can digitize the business processes of the construction industry and promote the informatization of the construction industry. | (Yang et al., 2020) |
Environment factors (external perspective). | E1- Background of Industry 4.0. | Industry 4.0 has enabled manufacturing to achieve better benefits. Blockchain can facilitate Construction 4.0 to digitize, automate and integrate construction processes. | (Kim et al., 2020; McNamara & Sepasgozar, 2021; Oesterreich & Teuteberg, 2016) |
E2-Raising the profile of the construction industry. | The adoption of blockchain could improve the negative perception of the construction industry as "slow to innovate", as the poor image of the industry is one of the reasons for its failure and low performance. | (Farmer, 2016; R. Agarwal, 2016) |
E3-Blockchain market size is growing rapidly. | Global blockchain market size is growing rapidly. | (Kim et al., 2020) |
Table 2
Barrier factors for blockchain adoption decisions
TOE view | Barrier factors | Description | References |
Technology | T1- Time lag in technology usage | Blockchain developers have yet to deliver a 100% industry-tested blockchain application for the construction industry. | (Kim et al., 2020; Shemov et al., 2020; Da Sheng et al., 2020) |
T2-Deficiencies of the technology itself | Limited number of transactions processed per second, Slow verification of public blockchain,etc. | (Dakhli et al., 2019; Das et al., 2020; Shemov et al., 2020; D. Sheng et al., 2020; Z. Wang et al., 2020; F. Xue & Lu, 2020; Yang et al., 2020) |
Organazition | O1-Financial restrictions | High investment costs and migrating costs. | (Shemov et al., 2020; Da Sheng et al., 2020; Z. Wang et al., 2020; Yang et al., 2020) |
O2-Lack of professional knowledge | Accumulated blockchain knowledge and experience in the construction industry is still scarce. | (McNamara & Sepasgozar, 2021; Da Sheng et al., 2020; Yang et al., 2020) |
O3- Difficulties in converting to the new system. | a lack of awareness and understanding may prevent conservative participants from embracing emerging innovations. | (Z. Wang et al., 2020) |
Environment(CSC perspective) | CSC1-Large number of construction supply chain members | blockchain technology makes it difficult to quickly identify users and objects in the dynamic process of business. | (Yang et al., 2020) |
| CSC2-Reluctance to share information. | For centuries, construction companies have kept their business ledgers private and may refuse to distribute ledger access to stakeholders. | (Z. Wang et al., 2020) |
| CSC3- Temporary nature of the construction supply chain | Significant initial investment costs are incurred during the initial application phase and it may be difficult to reuse existing blockchain networks due to the one-time nature of construction projects. | (Z. Wang et al., 2020) |
| CSC4-Lack of cooperation and communication among construction supply chain partners. | The construction industry in general is characterized by a high degree of fragmentation, conflict and dispute. | (Behnke & Janssen, 2020; Longo et al., 2019; X. Xue et al., 2007) |
Environment factors (external perspective). | E1-The construction industry is slow to adopt new technologies. | The construction industry has often given the impression that they are traditional and they are reluctant to embrace new technologies. | (J. Li et al., 2019; McNamara & Sepasgozar, 2021; Shemov et al., 2020; Da Sheng et al., 2020; Yang et al., 2020) |
| E2-Lack of technical standards and supporting laws and regulations. | The technical standards and supporting regulations on which technology implementation depends are scarce. | (Da Sheng et al., 2020) |
| E3-The construction industry is not yet ready for a large-scale implementation of blockchain. | It is too early to establish a blockchain system for all construction project management activities at this stage. | |
Barrier Factors Influencing Blockchain Technology Adoption Decisions
Despite the many benefits blockchain technology promises to bring to the traditional construction industry, it still faces many obstacles in its adoption process. Clarifying the obstacles and challenges to the adoption of blockchain technology in the construction industry will help practitioners in the construction industry to better apply and implement blockchain technology. This paper mainly analyzes the obstacles to the adoption of blockchain technology in the construction industry, in order to explore the hierarchical structure of each obstacle and the causal relationship between them and the degree of impact.
Technology factors. First, the time lag in the use of technology. Although studies have shown that the construction industry can improve efficiency, transparency, and traceability through the use of blockchain technology, these are still theoretical and most applications are in early development or pilot stages(Kim, Lee et al. 2020),and no 100% industry-tested blockchain systems are yet available for the construction industry (Heiskanen 2017).Therefore,blockchain technology still needs some time to pass before it can be implemented in real projects (Shemov, Garcia de Soto et al. 2020).Second, the blockchain technology itself has some drawbacks: 1) The maximum number of transactions per second is currently limited (Shemov, Garcia de Soto et al. 2020).2)It takes a long time to process the business because to ensure business security and transparency, transactions cannot be approved until all participants in the CSC reach a consensus (Wang, Wang et al. 2020).3༉It takes a long time to download the whole blockchain (Shemov, Garcia de Soto et al. 2020).4༉The blockchain system has restrictions on the format of uploaded data, and some large but valuable files, such as videos, will degrade the performance of the blockchain (Sheng, Ding et al. 2020).5༉Smart contracts cannot be changed once they are deployed (Das, Luo et al. 2020),but the construction process has many uncertainties, so encoding smart contracts is a challenge from the beginning (Sheng, Ding et al. 2020).6༉Blockchain networks may be subject to attacks. Some participants wish to conceal certain sensitive information (Das, Luo et al. 2020) (e.g., discounts agreed between contracting parties, or fines).7༉Admittedly, blockchains are tamper-proof, but it is required that the data entering the blockchain be of high quality (Dakhli, Lafhaj et al. 2019).If falsified data is entered into it, the problem will remain in the system and cannot be removed.8) Blockchain integration with BIM can encounter the huge challenge of information redundancy (Xue and Lu 2020).
Organizational factors. First, financial constraints. The transaction costs of using blockchain can be divided into initial platform build costs, on-boarding or deployment costs, cloud costs, ongoing maintenance costs, and monitoring costs(Yang, Wakefield et al. 2020).Blockchain is different from traditional project management systems. Therefore,managing historical data stored in traditional systems separately or migrating them to the blockchain will likewise lead to higher costs (Sheng, Ding et al. 2020).Second, there is a lack of expertise. The relevant knowledge and experience accumulated in the construction industry is still lacking, and deploying blockchain is a knowledge-intensive task (Sheng, Ding et al. 2020).Measures such as tools or templates are needed to enable people with low computer skills to write smart contracts (Yang, Wakefield et al. 2020).Third, blockchain is still a very new concept in the construction industry, and a lack of understanding of it may cause conservatives to reject the innovation (Wang, Wang et al. 2020).
Environmental factors (CSC perspective). First, there are many members in construction supply chain. Construction business processes involve many stakeholders and objects (e.g., owners, general contractors, subcontractors, design units, etc.), and blockchain systems have difficulties in quickly identifying users and objects in a dynamic business environment (Yang, Wakefield et al. 2020).Second, for centuries, construction companies' business ledgers have been private, which may cause participants in the CSC to deny other members access to their ledgers (Wang, Wang et al. 2020).Third, blockchain incurs significant initial investment costs in the initial adoption phase, and it may be difficult to reuse used blockchain systems due to the one-time nature of construction projects and the temporary nature of CSCs(Wang, Wang et al. 2020).Fourth, there is a lack of collaboration and communication among CSC partners. The construction industry in general is characterized by a high degree of fragmentation, conflict and disputes. Over time, CSC participants have performed poorly in collaboration (Xue, Wang et al. 2007).
Environmental factors (external perspective). First, the construction industry is often perceived as a traditional industry that is reluctant to embrace new technologies (Sheng, Ding et al. 2020).Second, the technical standards and supporting regulations that are associated with the technology implementation are scarce (Sheng, Ding et al. 2020).Third, the environment for applying blockchain has not yet developed in the construction industry (Sheng, Ding et al. 2020),so it is premature to apply blockchain technology to all construction project activities at this stage (Yang, Wakefield et al. 2020).In Table 2, we summarize the barrier factors that affect blockchain adoption decisions.
Application of Blockchain Technology Adoption Decision-Making Model
Sample and respondent information
An illustrative case of applying a blockchain adoption decision-making model is conducted in this study. Practitioners from the construction industry and those familiar with blockchain technology are invited to participate in this research. A total of 30 questionnaires are received. Respondents were mainly from the construction and IT industries, with 26.7% and 53.3% respectively. In addition, there are some other industries that are familiar with blockchain technology, such as manufacturing and logistics. Considering that the application of blockchain in the construction industry is still in its infancy, it may be informative to know the opinions of people from other industries for the adoption of blockchain in the construction industry. About 26.7% of the respondents have more than 15 years of experience. The percentage of those with less than 5 years of work experience was approximately 13.3%. Feedback from practitioners with broad experience is of significant value(Nnaji, Gambatese et al. 2020).Thus the knowledge background and extensive work experience of the respondents increased the confidence and reliability of the study results.