A higher number of nurses and MSWs per 100 hospital beds in the discharge planning department, especially higher nurse staffing, was associated with a lower length of stay in acute care wards with a 7:1 patient-to-nurse ratio, but with no significant associations in the special function wards and acute care wards with a 10:1 patient-to-nurse ratio.
Previous studies have examined the effect of discharge planning on the decrease in the length of hospital stay and showed mixed results: discharge planning interventions conducted by a multidisciplinary team including clinical nurse specialists [33] and one systematic review [34] reported no difference or prolonged length of stay. Other randomised controlled trials or comparative studies targeting specific settings, such as exacerbated chronic obstructive pulmonary disease [35], elderly patients [36], and general medical unit interventions [37] revealed a significant reduction in the length of stay. Our findings support the potential contribution of higher staffing levels in the discharge planning department, particularly in terms of nurse staffing, in reducing the length of stay at the ward level in acute care wards with a 7:1 patient-to-nurse ratio. Although this study could not determine the mechanism owing to the study design, this result might be explained by two reasons: strengthening the activities for discharge support for patients and fostering a culture of discharge planning throughout the hospital. Regarding the former, in acute care hospitals in Japan, the specific interventions conducted by discharge planning nurses include screening patients who face challenges with discharge, formulating discharge support plans, collecting information from relevant local professionals during hospitalisation, supporting decision-making for patients and their families, and coordinating pre-discharge conferences with visiting physicians and home care nurses [38, 39]. Additionally, some discharge planning nurses provide follow-up services such as home visiting care after patients are discharged if needed [16]. Thus, more staffing per inpatient in the discharge planning department improved the process and might contribute to shortening the average length of stay as a result. Regarding the second reason, hospitals in which discharge planning nurses are well-staffed, there is likely capacity to expand the scope of activities beyond those mentioned earlier, such as providing education and training on discharge planning for ward nurses [40, 41] and other professionals. Consequently, by increasing cross-organisational activities, discharge planning nurses had a spillover effect in fostering a culture of discharge planning throughout the hospital, which may have influenced the positive outcomes of this study. This finding reinforces the need for appropriate staffing levels in discharge planning departments tailored to hospital functions.
Noteworthy, this study showed the association between higher staffing in the discharge planning department and the shorter average length of stay only in acute care wards with a 7:1 patient-to-nurse ratio, but not in special function hospitals or hospitals with a 10:1 patient-to-nurse ratio. This may be influenced by the difference in hospital types and policies for differentiation of bed functions. As for special function hospitals, because of the nature of providing advanced medical care in a national or large university hospital with a substantial number of beds, special function hospitals may prioritise improving treatment outcomes rather than shortening hospital days [42, 43]. Additionally, as many patients with complex medical conditions are referred from across the country, the hospital itself is not tied to a specific region. Therefore, since the transition to the alternative phase of care often starts from scratch, reliance on post-discharge local resources, rather than the number of staff in the discharge planning department, may have a significant impact. In terms of the length of stay criteria set for each ward under the medical fee system, wards with a 7:1 patient-to-nurse ratio for the length of stay calculation typically have a period of 18 days; this is much shorter than the criteria for special function hospitals (within 26–28 days) and acute care wards with a 10:1 patient-to-nurse ratio (21 days). The revision of the medical fee schedule in 2024 is expected to further shorten the length of stay to within 16 days. This pressure to reduce the average length of stay limit on reimbursement may make staff in discharge planning departments place even more importance on reducing the length of stay as an outcome of their activities.
Contrastingly, in acute care wards with a patient-to-nurse ratio of 10:1, there may be patients with relatively mild conditions, or continue their hospitalisation owing to reasons related to the absence of caregivers or other social factors, despite not needing hospitalisation from a medical standpoint. This situation—'social admission’ [44]—could potentially contribute to an extended length of stay. Staff in discharge planning departments in acute wards with a 10:1 patient-to-nurse ratio may be more concerned with securing a discharge destination and consuming more time for coordination with caregivers and staff at the next care setting than with getting patients discharged quickly.
6.1 Strengths and limitations
The major strength of this study is its focus on acute care hospitals nationwide in Japan, making it highly generalisable within the country. However, due to differences in systems and policies among countries, it is challenging to directly adapt them to overseas contexts.
This study has two main limitations. First, the data were collected during the COVID-19 pandemic, resulting in potential deviations from the figures seen in typical years. Second, in the association between the number of nurses and MSWs per 100 hospital beds and length of stay in acute care wards with a 7:1 patient-to-nurse ratio, the coefficient was extremely small (-0.19). However, even though it may be slight, for patients with prolonged hospitalisations for non-medical reasons, in hospitals experiencing patient overcrowding owing to bed shortage (although bed occupancy rates were not examined in this study), and in countries such as Japan where policies for reducing the length of stay will continue in the case of acute care wards, a coefficient of -0.19 is considered clinically significant.
To increase the accuracy of evaluating the effectiveness of discharge planning, it is necessary to collect more detailed information on structural aspects such as the organisational positioning of the discharge planning department, the years of experience of nurses and MSWs, the number of cases they handle, the presence of a certified nurse or certified nurse specialist qualifications, and information on other tasks besides discharge planning. Furthermore, combining this information with actual specialised interventions and patient characteristics would help clarify the mechanism of discharge planning.