Following the closure of data collection on September 15th, the data from the French and Creole questionnaires was exported from JotForm. There were 296 responses (193 French, 103 Creole). Following data cleaning and after the identification of duplicates and ineligible respondents, 249 responses (168 French and 81 Creole) were analyzed. Although the IP address was hidden from the data in JotForm, a map of the origin of responses confirmed that the surveys were completed in Haiti (93% French, 97% Creole) with the remaining responses from known areas for Haitian migration including Canada, Chile and the United States. 152 of the respondents were female and 97 were male. The age range was 20–79 with ranges reflected in Table 3. Table 4 share the breakdown of professions responding to the survey.
Table 3
Age distribution of participants
Age range | Count |
18–27 | 113 |
28–37 | 106 |
38–47 | 15 |
48–57 | 1 |
58+ | 4 |
Missing | 10 |
Total | 249 |
Table 4
Profession distribution of participants
Profession | Count |
Medical Student | 91 |
Nurse | 67 |
Doctor | 69 |
Auxiliary Staff | 12 |
Nursing Student | 4 |
Dentist | 3 |
Epidemiologist | 1 |
Pharmacy Student | 1 |
Physiotherapist | 1 |
Total | 249 |
The majority of respondents responded they received the survey via the website (127), followed by other (67), WhatsApp (30), Facebook (21), health facility poster (3) and Instagram (1).
Following the analysis of quantitative and qualitative data in line with the research questions, six key themes emerged; (1) medical professionals express living in a state of constant fear of being kidnapped, (2) interruptions to healthcare provision as a result of insecurity, (3) interruptions in medical and nursing training, (4) health worker reactions to the risk of violence, (5) salary and payment and (5) opportunities and challenges to telemedicine and telehealth.
1. Medical professionals express living in a state of constant fear of being kidnapped
98% (244) respondents are concerned for their safety as a health worker or medical or nursing student in Port-au-Prince. 70% (173) respondents said medical professionals are at heightened risk of being kidnapped. Respondents explained that although few people in Haiti are exempt from a risk of kidnapping, medical professionals are especially targeted as they are perceived as wealthy and gangs and kidnappers may target them to provide medical care.
The reason health professionals are at a higher risk, if a kidnapper knows that you are a doctor or a nurse, they will kidnap you to ask you for money or kidnap you so you can give them care when they get shot during confrontations with the police. – Female, Nurse, 33 years old
When I am in Port-au-Prince, I do not let people know that I am a medical doctor because they see doctors as people who make a lot of money. Therefore, we are automatically targeted by the kidnappers. – Female, Doctor, 26 years old
44% (109) of respondents had a colleague in the medical field kidnapped in the last 2 years. 61% (152) said they were afraid of being kidnapped. In the qualitative responses, health workers report a constant fear and of living under threat from violence and kidnapping.
They've kidnapped people near the hospital I work at several times, even in front of the gate…They've kidnapped many of my colleague already. More than 15, that's what scares me the most. People always think that doctors have a lot of money, that's why I think that we are at a higher risk to be taken and the bandits sometimes need people to give them care when they are hurt because they cannot walk into a hospital so they don't get arrested. – Female, Doctor, 32 years old
I am afraid of being kidnapped and we never know when something will happen during our days or hours of work. When we go out, we don't know if we will ever make it back home. Our families are always worrying. – Female, Nurse, 29 years old
Of the respondents, 5 respondents said they had been kidnapped in the last two years. As outlined in Table 5 all were female nurses or doctors between the ages of 27 and 37.
Table 5
Demographics of kidnapped health workers
Profession | Age | Gender | Type of Transport |
Nurse | 27 | Female | Public transport; Taxi, Motorcycle |
Doctor | 37 | Female | Public transport; Private Vehicle |
Surgeon | 28 | Female | Private vehicle; Motorcycle |
Nurse | 27 | Female | Public transport |
Nurse | 33 | Female | Public Transport |
The survey did not measure the mental health impact of the violence on the healthcare workers and students. However, through the qualitative responses, respondents shared the negative impact on their well-being.
It's a really traumatizing reality, you are a refugee in your own country. It like you are afraid of yourself, you are afraid of your own home's reality. – Female, Medical Student, 26 years old.
I sit home all day but when the night comes, I get really stressed because I am afraid that bandits will invade my house in the middle of the night because I hear a lot of gunshots at night. – Female, Nurse, 27 years old.
We have no one to protect us. - Male, Medical Student, 31 years old
I am here but I am not living, I am surviving. I see me dreams shattered. I am almost a depressed person. – Female, Medical Student, 34 years old
2. Interruptions to healthcare provision as a result of insecurity
The reason for medical facility closure in Port-au-Prince can include violence. The questionnaire asked health workers, “In the last two months how often have you stayed home from work due to insecurity?” The results are summarized in Table 6.
Table 6
Health workers in Port-au-Prince frequently stayed home due to insecurity
Survey Response | No. of Responses | Percentage |
Did not stay home due to insecurity | 26 | 10% |
Stayed home 1–3 times | 68 | 27% |
Stayed home 4–5 times | 29 | 23% |
Stayed home more than 5 times. | 126 | 51% |
Number of Survey Respondents | 249 | |
3. Interruptions in medical and nursing student training
Given medical and nursing school is free for state education, only 8% (8) of students reported not being able to continue education due to the inability to pay fees. Students are impacted by the violence and studies are disrupted. They reported the violence also causes issues of distress and an inability to concentrate on school work.
I am afraid to walk to school, I feel like every day is my last day. - Female, Medical Student, 23 years old
My environment is bad, there are always gunshots, I am always stressed. Especially when I hear that there's going to be some problems. This results in me not being able to concentrate on my studies. – Female, Medical Student, 25 years old
Table 7 provides reasons for the interruption for study for students in medical and nursing school.
Table 7
Cause of training interruption for students in health education in Port-au-Prince, Haiti
Survey Response | No. of Responses | Percentage |
My training is frequently interrupted due to insecurity | 64 | 67% |
I can afford the medical fees | 13 | 14% |
I have stopped my training because I do not have the fees | 8 | 8% |
My training is frequently interrupted due to staffing | 7 | 7% |
Number of Medical, Nursing, and Pharmacy Student Survey Respondents | 96 | |
4. Health worker reactions to the risk of violence
Health workers shared their changes in behavior, such as disguising their work as a health worker and staying home as they are concerned for both kidnapping, costs and payments to gangs made to cross to different areas of the city. One question asked health workers and students about their future and this is summarized in Table 8. The majority plan to continue their work and training outside of Haiti.
Table 8
Career and training prospects by Haitian healthcare workers and students
Survey Response | No. of Responses | Percentage |
I plan to continue my training and professional career abroad | 184 | 72% |
I plan to continue my training and professional career in Haiti | 72 | 29% |
I plan to leave the medical sector and have a different profession | 13 | 5% |
Number of Eligible Survey Respondents | 249 | |
5. Salary and payment
Respondents were asked about the timing of salaries and if they were paid. In the open question related to this theme, health workers reported that salaries were not sufficient for the cost of living and inflation. 50% of health professionals were paid late and only 32% professionals paid on time.
The salary is not adapted to the reality of the country. It's like experiencing disguised unemployment. – Female, Nurse, 27 years old
We risk our lives to go to work but we are in reality wasting our time because our salaries do not meet our needs at all. – Female, Nurse, 33 years old
6. Opportunities and challenge to telemedicine and telehealth
The study asked questions to understand the feasibility and perceptions of both telemedicine and tele-training. When asked if telemedicine and tele-training were possible options in Haiti, 222 of 249 respondents said tele-training is possible and only 94 of 249 respondents said telemedicine is possible. The qualitative response shared additional insights.
Telemedicine as an innovation in the Haitian medical science would be very important but the basic problems such as lack of electricity and unstable internet in the country. It would be very important but these problems have to be solved first. – Female, Medical Student, 26 years old
Telemedicine will be a big step in health in Haiti, but it will require more energy and internet. – Male, Doctor, 26 years old
Regarding telehealth, we would first have to educate the people. – Female, Medical Student, 27 years old
There were also positives on telemedicine and evidence it is used in Haiti, already.
This would be a very good initiative and above all informative. What could change the way that medical care is administered in Haiti. – Female, Nurse, 30 years old
Telemedicine is used in our institution. – Male, Doctor, 77 years old
Open questions on tele training initiatives also shared positive and negatives for the potential approach. Tele training negatives were similar with the main barriers being consistent internet and sources of energy.
For that to be possible in Haiti, each student would need to have access to internet and a source of energy, it's something that is very difficult for now because we have electrical problems in Haiti and the internet plans are really expensive. A student will not have the means to activate a plan every day to follow online classes. – Male, Medical Student, 23 years old
Access to high-speed internet is not accessible to everyone and the existing providers are not even able to provide it adequately. Therefore, for telehealth and teletraining, we are not ready yet. – Male, Doctor, 36 years old
Students and medical professionals were overwhelmingly positive on the tele training opportunities due to the need for training, continuation for existing students, reduction in risk of travel during insecurity.
I appreciate the idea because it will be a new tool that will allow everyone to benefit, either patients or doctors or medical students! Sometimes there are gunshots, roads are blocked, in that way, tele training will be very important for everyone to continue their learning. – Male, Medical Student, 28 years old
Yes, it would be useful because sometimes you spend several weeks home and all classes stop. If we had tele training we would be able to continue our training while being home. – Female, Medical Doctor, 32 years old
My dream is completely ruined because of the insecurity that reigns in the capital, investing more in tele training in Haiti is extremely urgent. – Male, Medical Student, 24 years old
Investing in tele training and telehealth would be an excellent idea. It will make it easier for participants to be less at risk regarding the insecurity and will facilitate our daily activities and allow to save money. – Male, Laboratory Technician, unknown years old
To inform the design of initiatives, information the types of devices and WiFi or data connection available to health workers and students were collected and available in Table 9 and Table 10. Multiple responses were permitted.
Table 9
Types of devices available to respondents
Survey Response | Number of Responses | Percentage |
Android | 203 | 82% |
Laptop | 159 | 64% |
iPhone | 67 | 27% |
Desktop | 31 | 12% |
None | 4 | 2% |
Number of Eligible Survey Respondents | 249 | |
Table 10
Access to data and WiFi by respondents
Survey Response | Number of Responses | Percentage |
Phone Data (Home) | 204 | 82% |
WiFi (Work) | 71 | 29% |
WiFi (Home) | 51 | 21% |
Phone Data (Work) | 48 | 19% |
None | 11 | 4% |
Number of Eligible Survey Respondents | 249 | |