As we have observed, research on workplace stress in veterinary medicine has focused more on its health consequences rather than on its causes. Descriptive studies and taxonomies for the different sources of stress among veterinarians exist, but questionnaires that provide sufficient information on the psychometric characteristics of questionnaires are few. Therefore, the objective of this study was to develop and validate the SOS-VetMed questionnaire and establish cut-off points for identifying veterinarians who have high levels of stress and may have more health issues. None of the existing studies have provided cut-off points, but these are essential for accurate diagnoses and the design of effective and efficient prevention programs.
Two sub-studies were conducted. In the first, which was qualitative, a significant number of professionals were asked about the main sources of stress in their daily work. By, using the information obtained from the qualitative study, an online questionnaire was then developed and applied in a quantitative study that allowed the corroboration of the main sources of stress among Spanish veterinarians. The analyses allowed us to assert that the SOS-MedVet questionnaire assesses different sources of stress with psychometric guarantees, and the determination of the cut-off points allowed us to identify veterinarians who have high stress levels and an increased risk of health issues. In line with the results of research in this area, a high proportion of the participants showed high levels of workplace stress.
This article has two other strengths. The first involves the quality of the sample related to the number and diversity of the participants. Thirty interviews were conducted, and more than 1000 veterinarians in small and large animal care were surveyed. They had numerous years of professional experience, which is not common in research. This factor allowed us to gather valuable information. In addition, we included a scale to specifically assess the stress levels of the self-employed veterinarians because being self-employed is an additional source of stress.
For the qualitative and quantitative studies, relationships with the respondents responsible for the animals and work overload were the main sources of stress for veterinarians who participated in this research.
The qualitative study showed that “problems with animal owners” were the main sources of stress, which is consistent with reports of reviews on the subject [24]. In the quantitative study, questions on this source of stress were grouped with questions referring to negative emotions produced by these relationships (because of cruelty to animals, ethical aspects, etc.), and a subscale called “emotional burden of work” was created.
In the quantitative study, the main source of stress was “work overload,” confirming one of the main issues in the profession, which is also reflected in the reviews on the subject [5]. For both studies, the discrepancy in the order of importance of these two sources of stress may be explained by the differences in assessment. The interviews asked about the most stressful situations, whereas the questionnaire used the Likert scale.
Work–family conflict was considered the next most important source of stress. This finding was consistent with the reports of several studies and can be explained by long working hours and the high proportion of women [30] [31]. Stress due to “organizational factors” and “emergency problems” had lower scores that were above the midpoint of the scale. Organizational factors [32] have also been identified in other studies and include problems between colleagues, problems between employees and employers, or difficulties in career advancement.
The source of stress with the lowest score was “emergency problems.” However, this finding may be attributed to the large proportion of veterinarians with considerable seniority and who performed the fewest shifts, as several interviewees acknowledged. Nevertheless, it is a source of stress to be considered, as observed in other studies [33].
The correlations between the sources of stress and health were highly significant for psychological and psychosomatic complaints [12, 24] and the strongest correlations were for stress due to the “emotional burden of work” and “work–family conflict.”
In addition to the aforementioned contributions, one of the main contributions of this study is that it has provided cut-off points for the developed questionnaire. These data confirmed that nearly 50% of the sample analyzed were at risk because they showed high stress levels (45.83%). This finding has been reported in other reviews on the subject [11, 13], albeit it is empirically confirmed. Only approximately 20% of participants had low levels of stress; the remaining participants had intermediate levels.
As with any research, this study has some limitations that should be addressed in the future. First, the sample was collected in Spain, and therefore it would be useful to use information from other countries to improve generalizability. Second, the cut-off points for the subscale that assesses “stress of the self-employed” were not determined, which would be interesting to know. Third, determining whether the different stressors could be grouped into clusters that may be dangerous to health would be useful [34]. Some clusters may have deleterious effects such as working as a freelancer in a bad working environment and spending many hours in the emergency room. In addition, future studies should include sociodemographic data because differences may exist, depending, for instance, on sex or age. Other variables that may modulate the correlations between sources of stress and health issues, such as coping strategies [35] or family or work support [35, 36], should also be included in future studies. Finally, longitudinal studies should be considered to more accurately explain the correlations found in this study and to investigate whether reverse correlations exist (i.e., whether veterinarians with more health issues also perceive their work as more stressful).
Despite these limitations, we believe that this article is valuable from theoretical and applied perspectives. It allowed us to theoretically describe and classify the main sources of stress with regard to circumstances faced by veterinary professionals in Spain and to develop and validate a questionnaire, the SOS-MedVet questionnaire, with psychometric guarantees. As we have observed, many studies refer to stress in the profession, but very few offer questionnaires [22–23] and we have not found any study that provided cut-off points. The cut-off points allowed clinicians to know what the obtained scores indicated. From an applied perspective, the value of this study is that it permitted a diagnosis of the sources of stress that cause the most health issues and/or design intervention programs. For example, if two of the most significant sources of stress were “emotional burden” and “work overload,” specific activities could be organized in an attempt to reduce them. In particular, training programs aimed at improving communication with animal owners and helping them manage their emotions and the problems that may arise in their relationship can be implemented [15]. Employers should create safe environments where employees feel comfortable to seek help and foster healthy work cultures [32]. To reduce the perception of work overload, veterinarians can also be trained in organizational skills and task design because an adequate and balanced distribution of tasks [37] can reduce physical fatigue and emotional exhaustion. In addition, these types of interventions would indirectly contribute to decreasing other stressors that we also found to cause many issues such as difficulty in balancing work and family demands, and conflicts with colleagues. Finally, by knowing the cut-off points of this questionnaire, veterinarians who require individual psychological care by specialists may be diagnosed.