This study uses survey research, as this is a suitable method for studying emerging topics in business [42], such as cybersecurity. Moreover, survey research is a suitable tool to narrow the gap between practice and theory, whereby practitioners are being asked by academics for their insights at scale and economically [43]. The questions were chosen according to Erdogan et al. [44]. Our survey focused on screening three categories of cybersecurity in SMEs in the Silesian region of Poland:
1. cybersecurity practices,
2. cybersecurity awareness,
3. risk perception.
The first category includes taking measures to protect their systems and sensitive data to prevent cyberattacks, identifying vulnerabilities in systems and production applications through various processes and tools, and assessing cyber risks within a cybersecurity framework. The second category includes the implementation of various activities dedicated to raising employee awareness of cybersecurity, creating job roles that are primarily dedicated to cybersecurity, and raising awareness of the possibility of using work tools for private purposes and vice versa. The second category is directly related to improving the quality of human capital. This includes preparing and training employees for the potential risks that are associated with cyberattacks. This represents a key factor in increasing the level of cybersecurity in SMEs. The third category is the risk perception of SMEs regarding the cyberattacks they have faced or could face. It also looks at the potential impact of such attacks on the functioning of the company. We also cover the typical business demographic features of SMEs. These are the following variables that the survey tracked:
1. Number of SMEs’ years on the market.
2. Size of SMEs (small companies with fewer than 50 employees or medium-sized companies with fewer than 249 employees).
3. Sector of the SME’s performance (three main sectors: industry, services, and trade).
4. Form of SME ownership (family owned and run enterprises and nonfamily owned and run).
5. Year-on-year growth in the number of employees in SMEs.
6. Market share.
7. Sales revenue.
8. Profitability.
9. Financial liquidity.
10. Overall financial situation.
11. Operating profit margin (difference between sales revenue and operating expenses).
We used the IBM SPSS tool, where we sequentially performed descriptive statistics, factor analysis and regression analysis. The results are described in the following subchapters.
3.1. Sample
A total of 200 small and medium-sized enterprises from the Silesia region (Poland) participated in the research. The data were collected by a professional external agency contracted by a project manager, which ensured standardized data collection. The descriptive statistics of the basic indicators are presented in Table 1. The sample included 124 (62%) small enterprises (0-49 employees) and 76 (38%) medium-sized enterprises (50-249 employees). The smallest firm had 10 employees, and the largest had 249 employees. The mean number of employees was 61 (SD=60). The firm with the shortest tenure had been in business for 3 years, and the longest had been in business for 125 years. On average, the firms had been in business for 29 years (SD=17). In general, 12 (6%) “Civil societies”, 113 (56.5%) Ltd. and 75 (37.5%) other companies participated in the present research. Of these firms, 122 (61%) perceived themselves as family businesses, and 78 (39%) did not perceive themselves as family businesses. According to the main business profile, the firms were divided into Trade 29 (14.5%), Production 79 (39.5%) and Services 92 (46%).
Table 1. Descriptive statistics of business demographic features. Source: ExCORE survey
Characteristics of companies
|
N (%)
|
Size of SME’s
|
|
Small enterprise (0-49 employees)
|
124 (62)
|
Medium enterprise (50-249 employees)
|
76 (38)
|
Sector of SME’s performance
|
|
Trade business
|
29 (14,5)
|
Production
|
79 (39.5)
|
Services
|
92 (46)
|
Form of SME’s ownership
|
|
Family business
|
122 (61)
|
Non-Family business
|
78 (39)
|
In the following sections, we present the procedures followed and the individual scales of cybersecurity and financial performance and company health.
3.2. Variables & Measures – Cybersecurity
We surveyed cybersecurity using 10 items selected from the original Erdogan et al. questionnaire [44]. The items were selected based on their relevance to our research. The survey questions are divided into three dimensions based on the implemented factor analysis. All 10 questions were measured on a 7-point scale (1. Definitely No to 7. Definitely Yes). Due to the nonstandardized nature of the scale, we conducted reliability, validity and internal consistency analyses of the scale to strengthen the quality of the results of our statistical and econometric analyses. The final score of a given scale describes the degree of cybersecurity of firms.
The reliability of our adaptation of the Cybersecurity Scale was α=0.84. According to the factor analysis, the Kaiser–Meyer–Olkin measure of sampling adequacy was 0.8, and the results of Bartlett’s test of sphericity were significant (p<0.001). Three components had eigenvalues greater than 1, which was confirmed by a scree plot. The distribution of items into our components follows the item distribution of Erdogan et al. [44]. The reliability of the individual components ranged from α=0.56 to α=0.92. The total variance explained by all three components was 65.3%. Based on the literature review and the results of the factor analysis, we divided the items into the following three dimensions, which we characterized as follows:
1. Questions related to cybersecurity practices.
We used three questions focusing on the preparation and implementation of tools and processes to prevent and detect cyberattacks.
1.01 We have implemented certain processes or tools to assess risks associated with IT assets.
1.02 We have implemented certain processes or tools to identify cyber vulnerabilities.
1.03 We have implemented certain processes or tools to identify cyberattacks.
2. Questions related to cybersecurity awareness (quality of human capital).
We used four questions aimed at assessing the quality of human capital and its awareness, preparedness, and resilience to cyberattacks.
2.01 We offer courses or training to employees to increase their awareness of cybersecurity.
2.02. We have positions dedicated to cybersecurity at all levels of management.
2.03. We hold meetings or presentations internally on cybersecurity issues.
2.04 Employees can use company devices (e.g., laptops) and company applications at home.
3. Questions related to cybersecurity perception.
We use four questions aimed at assessing processes for detecting and evaluating real and potential cyberattacks.
3.01 We believe that our company is vulnerable to cyber attacks.
3.02 The impact of previous cyberattacks on our company's operations has been significant
3.03 The loss of data in the event of a cyberattack will cause serious disruptions to our business.
3.3. Variables & Measures – Financial performance and company health
Items tracking the financial performance and health of companies were measured using 7 items selected based on their relevance to our research. All 7 items were measured on a 7-point scale (1. Definitely No to 7. Definitely Yes). Due to the nonstandardized nature of the scale, we conducted reliability, validity, and internal consistency analyses of the scale to strengthen the quality of the results of our statistical and econometric analyses. The resulting scores from a given scale describe a measure of a firm’s financial performance and health.
The reliability of our adaptation of the Financial Performance and Business Health scale was α=0.83. In the factor analysis, the Kaiser‒Meyer‒Olkin measure of sampling adequacy was 0.81, and Bartlett’s test of sphericity was significant (p<0.001). Two components had eigenvalues greater than 1, which was confirmed by a scree plot. The reliability of the individual components ranged from α=0.75 to α=0.86. The total variance explained by the 2 components was 71.2%. Based on the literature review and the results of the factor analysis, we divided the items into the following two dimensions, which we characterized as follows.
4. Questions related to financial performance.
We use three questions aimed at identifying SMEs’ performance and growth in terms of number of employees, market share and sales growth.
4.01 We increased the number of employees.
4.02 We have increased our market share
4.03 Our sales revenue increased.
5. Questions related to the financial health of the company.
We use four questions aimed at identifying the financial health of companies. These are questions associated with profitability, liquidity, financial position, and operating margin.
5.01 Our company maintains profitability (profitability).
5.02 Our company maintains financial liquidity at a good and stable level (there is no payment stress—cash shortage).
5.03 The overall financial situation of our company is good (no risk of bankruptcy).
5.04 We are satisfied with the operating profit margin (the difference between sales revenue and operating costs).