Description of study participants
We did a qualitative study on the Ethiopian primary health care system starting from the top level policy makers to the bottom level health care managers and health extension workers (HEWs). A total of 10 respondents participated in the study. The first three were policy makers at national level from non-communicable diseases directorate and PHC and HEP directorate. Three of them were decision-makers at regional level and other two were from service management body, district health offices. We finally took information from two health extension workers.
Table 1:
Main constituency represented
|
Level of health system
|
Number
|
Policy-maker
|
National
|
2
|
Policy-maker
|
National
|
1
|
Decision-maker
|
Regional
|
2
|
Decision-maker
|
Regional
|
1
|
Health care manager
|
District/Local
|
1
|
Health care manager
|
District/Local
|
1
|
Healthcare worker
|
Service providers
|
2
|
Mental health problem in Ethiopia
Mental health problems are not well studied in Ethiopia. But recent findings indicate that there is a high burden of mental health problem in the country. According to an expert from the MOH, non-communicable diseases directorate, the burden of mental health problems is increasing fast in the country recently. Referring a meta-analysis conducted in 2018 he said, the prevalence of mental health problem in the country is 28%. Other interviewee from PHC and HEP directorate supports this idea. He said “the burden of mental health problem is very high these days in our country [Ethiopia]”. This idea was also supported by the interviewee from ORHB non-communicable diseases prevention and control division..
Respondents from Oromia regional state health bureau also mentioned some possible reasons of the increasing burden of mental health problems in the region. Economic condition of the people in the country contributed to the burden. According to the respondents the existing high unemployment rate, and extreme poverty are major reasons for the recent mental health problems. Furthermore they stressed on the use of drugs in many areas of the country could be the major reason. There are local drinks like “Areke”, “Tela” and “Tej” and mostly used local leaf called Khat [amphetamine like stimulant drug commonly abused in the East, North Africa and Middle East regions] are common in most parts of the country. Especially the use of Khat is increasing fast. Regarding this, one respondent from MOH said “…for example, Khat [a local stimulant leaf] use was more prevalent in the eastern part of Ethiopia than the north part, but nowadays the use is spreading fast to the northern parts of the country.”
The other major reason for recent high prevalence of mental health problem magnitude is the recurrent internal displacements in the country. Political disputes were here and there especially in the biggest regional states of Ethiopia, like Oromia, Somali, Amhara and South Nations, Nationalities and Peoples (SNNP) regions. The dispute ended up with significant number of death, property loss and displacement of inhabitants from their original living area. They have been forced to live in temporary camps. The displaced people have experienced terrible situations during the conflicts and the current camps. For instance a mental health focal person from ORHB reported that:
In recent times there is an increase of mental illness because of displacement of a significant amount of population in the region [Oromia region]. The burden is high among those displaced people living in settlement camps. Many of them lost their families and some saw their relatives killed in front of themselves. They were also under stressful condition. Therefore post-traumatic stress disorder, depression, anxiety and psychotic feature are prevalent among these population. The cases were more seen in camps around Sululta, and Bishan Guracha [Two of the camps for displaced people].
The mental health focal person in the MOH has seen the burden dividing into urban-rural residence. “…if you ask me the difference in the rural and urban areas, I can say, it [mental health problem] is more prevalent in urban areas” he said. The reasons for this difference could be factors like displacement, unemployment, psychoactive substance use are more common in urban areas of the country.
In an interview with these HEWs we recognized that, they have observed some people with signs and symptoms of mental health problem during their house-to-house visit in their catchment population. For instance one 32 years old HEW said: “…in my kebele [the smallest administrative division in Ethiopia where HEW serve], I have seen some mentally ill patients [according to her definition] who insults everybody, throwing a stone, being physically aggressive. I also observed a boy who got into conflict and disagreement with family. Another guy also was highly suspicious to his mother and he kicked out all the family members from their house and started living alone. These can be examples of the mental health problem in my working area.”
Mental health services in Ethiopia
The Ethiopian health service delivery system has three tiers. At the tertiary level, highly specialized medical services being given on a referral basis. At the secondary level still services given based on a referral basis but the level of specialty and the number of catchment population are lower than the tertiary level care. At the primary level on the other hand, mostly preventive, promotive and basic curative services are being given. This primary health care is currently administered at primary hospitals, health centers and satellite health posts.
Regarding mental health services the actual practice in Ethiopia tells us that, the services are administered only in tertiary level hospitals. There is only one specialty hospital for mental health service situated at the capital of the country, Addis Ababa. There is a framework to deliver the services at general hospitals [secondary level] and primary level hospitals. However, because of different reasons the activity remain into some of the health facilities. The vast majority of the population living in the rural setting who are in need of care were not benefited. The mental health focal person in the ministry of health mention reasons for this limited health service access. The first basic issue is shortage of trained professionals. According to him:
“….the service [mental health service] is not well developed, imagine we do have only 60 psychiatrists in the country. There are also mental health professionals at bachelors, master’s degree level. However, all these professionals are not actively working in psychiatry clinics. Some, especially those at masters level remain in office works in one of health administrative organ.”
The information we obtained from Oromia regional health bureau mental health focal person supports this argument. There is high turnover of mental health professionals because of transfer, and promotion. The promotion policy in the region supports the transfer of health professionals from health facilities to administrative offices. Therefore, the region lost many mental health professionals from their actual working area.
Expert from HEP directorate of ministry of health sees the reason from other angle. The source of the problem is absence of clear policy document at national level according to him. For instance “the mental health strategy that was prepared and completes in 2015 hasn’t been endorser until now [in 2019]” he said. The strategy document was prepared referring international good practices and based on the world health organization’s (WHO) recommendation for low and middle income countries. The strategy clearly indicates mental health services have to be given up to the lower level of care.
Acceptance of the service from the users’ side and from the community angle in general is still poor. In most parts of Ethiopia mental health problems are considered as punishment from God or some kind of evil spirit possession. They therefore prefer traditional healers, and religious organization avoiding orthodox health services.
According to expert from Oromia regional health bureau health extension program directorate, a best way to deal with this adverse attitude is changing the behavior of community members. The regional health bureau have implemented and achieved in many health indicators is through community health service activity by health extension workers. The community’s health seeking behavior in relation to maternal and child health service, and communicable diseases control and treatment was significantly changed with health extension program. The expert said: “The best way is to form a link between HEW to primary hospitals and to specialized hospitals”. Health extension workers can mainly participate in identifying and linking those suspected cases to mental health clinics at health facilities.
Integrating mental health services into health extension program
The recently updated health extension program consists of eighteen health service packages. Among these packages mental health service is one. Based on these packages the ministry of health has developed a training manual to give a refresher training to already existing HEWs and full package training to newly recruited candidate HEWs. Their main role in mental health service is giving behavior change education, identifying suspected mental health cases with vital signs and symptoms, linking to health service keeping their referral chain and following up adherence to treatment. The integration of mental health services into health extension packages was first started in urban health extension program. It was then expanded to the rural health extension program. Currently the services are integrated both the urban and rural health extension packages.
Barriers and facilitators of mental health services in Ethiopia
As has been revealed in various indicators of health in Ethiopia, the implementation of HEP has significantly changed the health status of the community. Since the focus of HEP is on prevention and promotion, burden in health facilities was minimized. The health system saved a substantial amount of resource that could have been used for curative services. Similar benefits are expected while implementing preventive and promotive mental health services with the HEP in Ethiopia. That is why the government has included mental health services in to health extension packages and trained HEWs with the necessary modules. However, as the information we obtained, the packages were not implemented so far.
Facilitators to implement metal health services with HEP
Health system
Ethiopian health care tier system has is well designed primary health care structure. Under the primary health care structure there is there is service management system called primary health care unit (PHCU). In this unit there are averagely five health posts with a referral health center. The administrative organ of these units is district health office. All the services and the activities of health posts are overseen by the health center. Currently in this system there is also a referral primary hospital. Cases that could not been managed at health center level will be referred to primary hospitals. The overall service at the PHCU supervised by district health office. Our key informants from ministry of health and Oromia regional health bureau consider this established system and management as one good opportunity to implement mental health services.
There are also policy documents and strategies that help implementation of the services. The currently available health extension program guideline includes, mental health as one of the main component. The mental health focal person in the ministry of health said: “We are working collaboratively with PHC and HEP directorate, while they were preparing the guidelines [HEP guideline]. We also develop plans together in regarding the mental health services in the PHC system.” Despite its delay in implementation, there is mental health strategy document in the ministry of health. This document has given due emphasis to management of mental health problems at the primary health care level.
Government officials and the ministry of health are now giving concern to mental health and mental health services. Previously there was no even a focal person dealing about mental health in the ministry. However, recently a case team which is dedicated to mental health was established under non-communicable diseases directorate. The ministry is fulfilling the case team with human resource. The same is true in Oromia regional state health bureau. The respondent from the bureau stated that: “…the government now is committed to expand the services…”.
Resources
Regarding human resource in Ethiopia there are about 42 000 HEWs actively working in health posts and community outreach. It has been two HEWs averagely per health post. Meanwhile currently the ministry started increasing the number of HEWs to four per each of health post. The level of training given to HEWs was up to level three. However, currently the training manual and packages were updated and they get training up to level four. At this level HEWs get training on preventive, promotive and basic management of mental health problems. “There are 20 000 HEWs trained up to level four in the country” [Ministry of health, PHC and HEP directorate].
On the contrary to this, a HEW interviewed in one of the districts of Jimma zone respond that she and her colleague have not got trained on mental health and mental health services. We then confirmed this information from the district non-communicable diseases focal person. He said that, he has no any information regarding mental health training given to HEWs so far.
Barriers to implement metal health services with HEP
Health system
The focus of the health systems managing body in Ethiopia is mostly on communicable health problems and maternal and child health issues. Not only has the managing body, much of policy and strategy documents also given priority to similar health issues. The mental health focal person in the ministry has a great concern on this. He said: “….look at the MOH mission and vison; its entire focus is on communicable diseases prevention, promotion and curative aspect but they have totally ignored the rehabilitative aspect.” This concern does not remain a problem by itself. It then translated to shortage in the availability of medical supplies, lower budget, and absence of incentive packages and staff’s retention strategies for mental health professionals.
From the responses of one of the respondents in the ministry, we could able to catch that, mental health services are not integrated well with the PHC system starting from the ministry of health. “We are not the one planning mental health services.” a respondent said from PHC and HEP directorate. They perhaps support the planning and policy department during issues related to integrating mental health into HEP.
The private health care delivery system is also the other center of focus. According to the key informants in the ministry of health, engagement of private institutions in the service [mental health service] is very much minimal. “There are only some two or three facilities giving specialty mental health services in Addis Ababa, the capital of Ethiopia. In other big towns there are no such dedicated health facilities for mental health.” [MCH and HEP expert]
Resource
Human resource
The major difficulty that all the respondents raised was shortage of resources for mental health services. The referral system does not look functional for mental health services. Despite the availability of HEWs trained with mental health packages, there are no mental health professionals at referral health center and primary hospital level. Even though HEWs are trained with identifying and linking suspected people with mental health problem, the referral health centers and primary hospitals does not give services to the patients. There is a short fall of human resource trained with mental health. According to informants from the ministry the total number of psychiatrists in the country doesn’t exceed 60. Similarly the health system is in short of psychiatry nurses and other mental health professionals. Therefore, even if there is a demand for mental health services at each level of health system the ministry could not feel the gap.
Therefore “why the government does not train student in this field of study and feel the shortage of professionals?” could be reasonable question. As has been described above the respondents agreed that, despite the prevailing mental health problems in the country, the focus of health system administrators and policy documents is on other issues like communicable diseases and maternity care. “…this is actually the main problem in the country…” respondent from the ministry said. Therefore, most education program are and significant number of students join education programs, directed to what the government outlined priority. This is the case in Ethiopia where most of health and medical schools owned by the government.
It is not only from the side of the government administration, students who join medical and health schools also sometimes have adverse perception about the field of study. Regarding this the PHC and HEP focal person in the ministry said that “…up on my experience many people do not like the profession [mental health]. For instance if you see physicians, most of them do not prefer to specialize in psychiatry.” When respondent from Oromia regional health bureau justify this issue, he said: “there is a wide spread poor attitude that that, a person who treat a person with mental health problem would be a mentally ill afterwards.” The cumulative effect eventually left the country in short of mental health professionals.
Finance
The other major concern is financial constraint. Ethiopia is among countries that have the lowest per capita health expenditure in the world. Moreover, more than two third of the country’s health care finance is dependent on external funds and out of pocket payments from users. In this country the amount of budget planned and finance spent in mental health service is minimal. As one of the reasons for minimal allocation, we trace back to the reason that mental health has low policy and political concern in the country. Describing the budget allocated to mental health services is low in the country, the mental health focal person in the ministry uncovered that, there are improvements in the allocated amount of budget for the service currently. “Comparing to the past, currently more budgets are being allocated for mental health services” he said.
The other major source of finance in the Ethiopian health care is support from international organization and bilateral aids. In this regard also, mental health services do not benefit. Most of external aids spent for services like maternity care and communicable diseases control purposes. “for example” says the PHC and HEP focal person in the ministry, “…most of other programs in the ministry supported by international development organizations. As far as I know, mental health has no any support, except little amount of monitory and technical support from WHO.” Therefore, it would be difficult to address the mental health need in the country with the sum of available amount of finance. Both Respondents from both Oromia regional health bureau and non-communicable diseases focal person in Jimma zone agree with this issue. They frequently look for additional funds from external organizations, but they left with nothing. “…we have requested [fund for mental health service], but I think they [external aid organizations] are not volunteer to support mental health services…” said mental health focal person in Oromia regional health bureau. There are no external collaborators at the regional and district levels.
Commitment of HEWs
For long HEWs have been serving in the Ethiopian health care system as a community health workers. There are averagely about two HEWs working in a health post. A single health post is supposed to give service averagely to 5000 population. That means two HEWs give the services to more than 1000 households living in a kebele. They serve the people both based in a health post and in house-to-hose visit. They have a significant impact in improving the health status of the community in the country according to respondents in the ministry. However, their pay scale is the lowest in the public health system career structure. Therefore, there is a fear that HEWs may lose their commitment when a new service package is integrated and became add up to the existing.
“We are forced to cover a long distance in a foot walk to address all the households in a kebele. We are loaded with the existing health service packages. All the assigned HEWs do not always available on board for assignments. Some of them may be on maternity leave, some may absent from their work. On top of this I have not got any mental health training so far. Therefore, how can I supposed to do additional activities?” [28 years old level 3 HEW]
It could be challenging to administer mental health services in the existing HEP arrangement and career level. We have also got similar response from the ministry of health PHC and HEP directorate.
Other challenges
There are also some more challenges to the health system to implement mental health services in to the Ethiopian health extension program. The acceptability of the services from the community side and the health systems monitoring and evaluation system are the first line.
In most parts of the country, people especially those living in the rural areas consider mental health problems as some evil spirit and look for some traditional healers or religious organizations. The problem is heavy in a country with more than 85% rural residents. Some community members are not willing to accept advice from health professional and HEWs. A HEW respondent in this regard said “…some of them [community members] are not willing to take our advices…” Respondents from Oromia regional health bureau have strengthened this view. According to their thought, there is adverse perception about the causes of mental health problems and negative attitude regarding mental health services. This would be challenge when implementing mental health services with HEP.
The Ethiopian health system monitoring and evaluation generally guided by a system called health management information system (HMIS). It is an electronic as well as manual platform that enables the smooth transfer of information from and/or to the bottom level of health service delivery to the ministry of health. The system has pre-defined health related indicators. Therefore the reporting of health events directly adhere with these pre-defined indicators. According to the information we have got from the Ministry of health and Oromia regional health bureau, there is no any indicator regarding mental health in the system. The mental health focal person has given stress to this point. He said “…the complaint before was this one. The service [mental health] had no indicator in HIMIS” However, the HMIS system currently is under the process of update. The new system district health information system (DHIS2) consists some mental health indicators. “Starting from the current fiscal year mental health indicators are being included in DHIS 2” he said.