Anxiety is now a common psychological complication among HCWs during the COVID-19 pandemic (16). However, few studies addressed the coping strategies and treatments to mitigate this complication. We aimed to compare the effectiveness of Balint group therapy with pharmacotherapy in decreasing coronavirus anxiety and increasing resilience in health care workers dealing with COVID-19.
During a critical situation like the COVID-19 pandemic, one of the major problems of HCWs is increased anxiety. Anxiety is the result of suppressing emotions and feelings which were not expressed (17). Moreover, job stress occurs when job requirements are not matched with worker's authorities and abilities (18). Several factors are important in creating and permanence of anxiety including traumatic experiences of health care providers in hospitals, especially those who deal with patients. They usually suppress negative emotions and do not express their experiences, blame themselves for failure and tragic events, and have a high expectation of their abilities (18).
Our study showed that there is no significant difference between the effectiveness of Balint group therapy and pharmacotherapy in decreasing anxiety and increasing resilience. Regarding the effectiveness of Balint group therapy on anxiety and resilience, we found a notable decrease in anxiety and increase in resilience among HCWs. This result is consistent with the result of previous studies (19, 20).
Furthermore, the ability to empathize is in having the right relationship with the patient, to follow the treatment, and to help in the prediction of clinical consequences (12). Balint groups are designed to assist health professionals and medical students in developing their empathy skills and reducing interpersonal problems (21). So, Balint group can result in the reduction of anxiety in health care providers.
Resilience is the capacity to respond to stress in a healthy way to achieve goals at minimum physical and psychological costs. Persons with this ability facing challenges without bouncing back, so they become stronger than ever. Resilience is key to enhance the quality of care and sustainability of workers in healthcare. In the literature review, we noticed that Balint group improves the wellbeing and empathy of healthcare providers through narrative interactions and appreciative inquiry-based dialogues and increases resilience, and helps them to apply more proper methods to deal with stress (22). In another study, self-awareness and self-monitoring were introduced as effective methods in increasing resilience in healthcare providers (23).
Therefore, these results confirm that Balint group increases resilience in healthcare workers by 1. Dealing with different aspects of the patient-therapist relationship (24), 2. creating opportunities to express experiences, feelings, and self-reflections to other members (25), 3. informing the individual of their power and abilities and helping them understand and analyze (25), 4. Enhancing their empathy and interaction with the patient (12), 5. Helping caregivers express their suppressed negative emotion, 6. Helping them to develop their mutual understanding, 7. Helping them to change their misperceptions about unpleasant experiences and not to feel alone, 9. Reducing the rate of anxiety in health caregivers, 10. Helping them to increase their capacity responding anxiety through reviewing their past experiences and challenges (26, 27).
The other intervention that was used in this study was pharmacotherapy with a significant effect on the reduction of anxiety and increasing resilience. These results are consistent with results of other studies (28, 29).
SSRIs are the first line pharmacological treatment for anxiety disorders (28). The serotonin system plays an important role in the neural processing of anxiety and the involvement of serotonin reuptake receptors in the dysfunctionality of anxiety has a wide research background (29). Serotonin reuptake receptors increase neurotransmitters which result in the reduction of anxiety in people. In a study on the effect of serotonin on the resilience of civilians suffering from post-traumatic stress disorder, the results showed that serotonin works as a protective factor against stress and increases the resistance to stress and helps people be more flexible to anxious situations and results in an increase resilience (30).
Although drug interventions have essential and rapid effects, they have many side effects with a reduction in therapeutic effects after finishing their use. On the contrary, psychological interventions have no side effect and can keep their therapeutic effect, however, they are too time-consuming (31).