Participants
In order to detect most problems of usability which can affect a product, Jakob Nielsen’s theory (19) regarding the sufficient number of users to evaluate a system is widely accepted. According to Nielsen, between three and five users can identify 85% of the most relevant usability problems. In this case, due to the heterogeneity of the study population, it was decided to recruit 12 patients at different stages of post-stroke upper limb recovery, in order to test as many system features as possible.
Participants were recruited at the Reina Sofía University Hospital in Cordoba, Spain. The participants were divided in three different groups, depending on their stage of recovery: subacute (2 - 6 months of recovery of stroke), short-term chronic (6 - 12 months) and long-term chronic (over 12 months). Four patients were recruited from each stage. The inclusion criteria to participate in the study were: subjects over 18 with upper limb hemiparesis after stroke, unilateral paresis and cognitive ability to understand, accept and actively participate in the usability study. Having Wi-Fi at home and a table measuring 110x68 cm on which the MERLIN system can be set up was considered also a requirement to participate in the study. Patients who presented bilateral motor deficit, severe spasticity, psychiatric illness, and/or cognitive impairment were excluded.
All the subjects were duly informed about the study and all of them gave their written consent before the first session.
Study design
This interventional study is an open label trial with a single group and a longitudinal design. Each patient used the MERLIN system for 3 weeks: one week training at the IMIBIC (Maimonides Biomedical Research Institute in Córdoba, Spain) with the supervision of a physiotherapist, 1 week at the patient's home with similar supervision and 1 week at patient’s home on their own with remote support and supervision of a physiotherapist to organize the rehabilitation sessions.
Arm and hand functions were evaluated at baseline (on day one before starting the training), and on the last day. The usability of the system and the participants’ motivation was evaluated on the last day using different validated scales, as explained below.
MERLIN unactuated robotic telerehabilitation system
The MERLIN system has been developed to bring neurorehabilitation to the post-stroke patients’ homes with the aim of providing daily, intensive, motivating and patient-tailored rehabilitation, with the indirect supervision of the therapist (20). The system is composed of ArmAssist (AA), a cost-effective robotic system based on serious games developed by TECNALIA, and the Antari Home Care platform (21) to supervise, organize and customize the patients’ daily training remotely, which has been developed by GMV (22). The AA system is a modular solution which includes an affordable, portable robotic device for a complete upper limb rehabilitation, and a software platform based on serious games to motivate the patients and assess their training (18).
In the MERLIN system, the non-actuated version of the AA robotic device has been used to ensure a safe use in the home environment when continuous supervision is not feasible. The AA device includes several sensors to measure the patient’s active self-directed active movements during the games, which are performed on a normal table to control the games (see Figure 1). The device can be easily fastened on the forearm, and allows natural movements with low resistance. The position and orientation of the robot are calculated using the information from the camera, which reads the QR codes on the mat below, and the encoders included on the wheels. Wrist angle, hand grasping force and vertical arm force are calculated by a potentiometer, and two Force Sensing Resistors (FSR) and a load cell are included on the hand module and arm support, respectively. The key movements that can be measured are: three types of movements over the table, horizontal shoulder abduction-adduction, flexion-extension in the elbow (vertical force), wrist prono-supination movements and hand opening and closing (23). This version of the system is aimed at patients who can actively carry out the movements and is thus more appropriate for patients who have mild or moderate motor impairment according to the Fugl-Meyer scale, who are more suited to continuing the therapy at home. The movements are used to interact with the implemented serious games on the software, which are divided into different levels depending on the patients’ stage of recovery and cognitive capabilities. The games include assessment and training (24) and they were co-designed by patients and physiotherapists (25). 7 training games are available, such as choosing letters to make a word, discovering pairs, solitaire or doing a puzzle, for example. Additionally, the option of using some online games is also available. This option is recommended for patients with good movement control and cognitive capabilities. The games can be configured for only some movements or a combination of different ones. The exercises involve extending the user’s range of exercises beyond their normal threshold, which has been previously set by the assessment games, and can be modified when necessary, i.e. when motor improvement is detected by the physiotherapist. The games have been adapted to for the target group taking into account any possible cognitive or visual problems (26).
With the MERLIN system, the patients can access the daily therapy previously organized by the therapist, as well as viewing a summary of the results obtained during therapy (see Figure 3 Below). It also features a messaging tool to communicate with the therapist, similar to mailing.
The AA system has been previously tested in a clinical setting by therapists and patients with positive results of acceptance (11) and effectiveness, with improvements in the patients’ motor function after use (24). Previous studies have also demonstrated that the therapy using serious games and the AA system is enjoyable and motivating because the patients feel more engaged (27). In the present study, the system was adapted for home use using the non-actuated version of the robot for greater safety. With this aim, the software was programmed to work on a tablet to make the system more compact and adaptable to the home-setting and package was designed to transport the system, and the mat was adapted to make the system easy to transport and store (see Figure 2).
As previously explained, the Antari HomeCare platform has also been integrated into the MERLIN system. This telecare platform designed for managing patients’ treatments and online follow-up, was adapted for remote customizing of rehabilitation therapies. The therapist used the online platform to plan each patient’s therapy and selected the games to be used, the movements to train, the number of days to be repeated and the length of each game. Monitoring the patient’s evolution and therapy (duration of training, frequency, points obtained, etc.) was performed online using this software (see Figure 3 above). The messaging tool was accessible via the Antari HomeCare system.
The aim of this usability study was to evaluate the users’ acceptance of the new features and remote monitoring carried out by the therapist, instead of the face-to-face monitoring usually performed in previous evaluations of AA (11, 24, 27). The system safety when patients work independently at home was also evaluated, and this feedback on usability, acceptance, motivation and safety is an important input for demonstrating how easy the system is to learn and use.
Intervention sessions
Rehabilitation therapy included 11 sessions using the MERLIN system performed over a period of 3 weeks. The first week was used as training to teach users and caregivers how to use the system correctly, as well as for getting used to the rehabilitation system, robot movements and protocol times. The training sessions were organized every day for one hour at the IMIBIC facilities (see Figure 4a.). Special emphasis was placed on the correct positioning of the arm and shoulder for rehabilitation. In addition, each participant received a copy of the user’s manual, which also included a telephone number to contact in case of any technical or clinical problems. The therapist installed the system at the participant’s home at the beginning of the second week, adjusted the chair height and explained to the patient the correct back and shoulder positions for doing the training as well as the most comfortable arm position for rehabilitation when supervision was not available (see Figure 4b.). 3 sessions of 30 minutes were held on alternate days. During this week, the patient carried out the therapy assigned for each day with the supervision of the therapist. The third week followed the same timetable, except that the participants were trained to use the system at home completely autonomously. The therapist used the tele-care platform daily to follow up remotely the participants’ progress and their use of the system, as well as for organizing the following sessions.
The training movements and games used for this purpose were selected by the therapist, who decided on the intensity level and movements to train in the therapy according to the patient's evolution or cognitive conditions. The therapist organized the rehabilitation sessions beforehand, using the tele-care platform designed for this purpose. Prior to commencing therapy, patients were requested to perform a calibration process to set up the threshold according to their range of motion. This allowed the participants to set the level of challenge in the exercises at their maximum capacity. After that, while using the system, the range of motion for each game and patient was controlled by the system itself.
Assessment
The study data were collected and managed using REDCap (28) electronic tool hosted at FIBICO (Foundation for Biomedical Research in Córdoba, Spain) (29). REDCap (Research Electronic Data Capture) is a secure, web-based software platform designed to support data capture for research studies, providing 1) an intuitive interface for validated data capture; 2) audit trails for tracking data manipulation and export procedures; 3) automated export procedures for seamless data downloads to common statistical packages; and 4) procedures for data integration and interoperability with external sources (30, 31). REDCap is HIPAA (Health Insurance Portability and Accountability Act) (32) and 21 CFR Part 11 (33) compliant, which means that it meets the minimum level of security for data in clinical investigations. However, no personal data were recorded on REDCap, in compliance with the European General Data Protection Regulation (GDPR) (34), as the participants were European citizens.
Primary outcomes measurements. Usability and acceptance data.
The feasibility of use of the system and motivation were evaluated by the patients using semi-structured interviews and different usability questionnaires with Likert scales during the clinical trials, which lasted for 3 weeks. The validated scales used were: the System Usability Scale (SUS) (35), the Adapted Intrinsic Motivation Inventory (IMI adapted) (36), the Quebec User Evaluation of Satisfaction with assistive Technology (QUEST) (37), and the AA Usability Assessment Questionnaire (18).
The SUS scale was used to evaluate the usability of the system. The scores ranged from 0–100%, where a higher score means better usability, with a threshold of 68%.
The IMI scale is a multidimensional measurement method designed to assess participants' subjective experience related to a given activity. The full version of the questionnaire includes 45 items and 7 subscales. Each item is used to rate the statement on a scale ranging from 1 ‘strongly agree’ to 7 ‘strongly disagree’ [36, 37]. In accordance with the self-determination theory, this scale allows the researcher to decide which items to use in order to create a shorter version of the questionnaire [36]. The version used in the current study consisted of twenty items divided into six subscales: interest/enjoyment, perceived competence, effort, pressure/tension, perceived choice and value/usefulness. The version used can be found in the complementary documentation [see Additional file 1] and is very similar to the IMI questionnaires used in other usability studies with robotic devices [38, 39].
The purpose of QUEST is to evaluate the patient’s satisfaction with the device and with the services they have used. It consists of 12 questions: 8 related to the device and 4 related to the services, which must be rated on a Likert scale from 1 ‘Not satisfied at all’ to 5 ‘Very satisfied’. The AA Usability Assessment Questionnaire consists of a 17-item survey and was specifically designed for the AA device used in MERLIN system. The questions are rated by patients and therapists from 1 ‘strongly agree’ to 7 ‘strongly disagree’ to evaluate the satisfaction with the system and the therapy. It also includes 3 open-ended questions about the participant’s subjective opinion, such as the aspects liked most, any negative aspects identified, and any proposals for improving the system.
In addition, two short questions were added to ask the participants about their willingness to pay for the MERLIN system as therapy.
Secondary outcome measurements. Clinical information.
With the aim of quantifying general arm function and any effects the system has on it, clinical standardized scales were used, before the patients started with the therapy using MERLIN and after finishing the clinical trial. The Fugl Meyer Upper Extremity Assessment Scale (Fugl-Meyer) (40) and the Modified Ashworth Scale (MAS) (41) were used to evaluate the patients’ clinical condition before their enrolment in the study to confirm their participation according to the inclusion criteria. The same scales were repeated at the end of the therapy using MERLIN to confirm the safety of the system and that no negative effects had been caused in the patients such as reduction of arm function. Fugl-Meyer and MAS could also be used to measure the effectiveness of the system, although only small improvements were expected due to the short duration of the intervention, in which only limited clinical evidence could be obtained.
The Fugl-Meyer is an index to assess the sensorimotor impairment in individuals. The MAS measures muscle tone during passive soft tissue stretching by rotating a joint and estimating the resistance, and it is used as a simple measure of spasticity.
Statistical analysis
The statistical outcomes were analysed using IBM SPSS Statistics© (42) software for Windows© Operating System. Descriptive summary statistics (mean with standard deviation, SD) was used to process the quantitative data provided by the Likert-scale items in SUS, QUEST and Adapted IMI. The qualitative data obtained in the open-ended questions were analysed using thematic analysis.
For the clinical assessment, a one-tailed paired t-test with a significance level of p < .05 was used to compare pre- and post-intervention Fugl Meyer and MAS outcome measures.3.