As medical educators reflect on and evaluate the rapid changes that occurred out of necessity during 2020 (12-17), it will be important to evaluate what changes can and should remain, what the impact of various changes is on student learning and how these changes affect other parts of the student experience, such as wellbeing and engagement. This is particularly relevant to the teaching in the early campus-based years of medical programs, where there can be many benefits of shifting educational activities to an online format. These include flexibility (geographical and time-related), scalability, interactivity, and quality control (12, 18). Students have given us feedback that all these things are better in the online environment, if appropriate effort is put into the design of educational resources (12, 19). Online teaching in medical programs is not new, but has been expedited during COVID-19 (20). One very important finding in our data set is that the mode of learning (online versus f2f) did not actually have an impact on learning outcomes of students either from the student’s perception or objectively measured via the summative end-of-course examinations. This major finding has also been reported elsewhere (21, 22). Two meta-analyses that have examined learning knowledge gains, skill gains and satisfaction of medical students have also found no difference between learning in a f2f environment and slightly better performance in the online environment for some parametres (23, 24).
Our study found that the mode of teaching was much less important than the social outcomes (engagement with peers and facilitators, making friends) on both learning outcomes and student wellbeing. Learning outcomes and knowledge gains can be maintained and optimised if appropriate work is put into educational design (24). In fact, the opportunity (and need) to develop learning materials for online delivery of healthcare education, may have enhanced these activities by supporting instructional design and embedding opportunity for rapid feedback.(25, 26) One of the challenges in e-learning is that not all activities work well in the online environment and this needs to be taken into consideration, when designing the activities (18).
Our study found that the social processes which include engagement with peers and facilitators and making friends was affected by the mode of delivery. This is not surprising, given that the small group learning such as SGS are the main learning activity during which these social processes can occur for the students. The group work arising out of SGS often require students to organise study sessions in addition to formal timetabled ones, allowing friendships to flourish and more informal communication. This is more constrained when all these activities must occur online (27).
Wellbeing was affected by both learning outcomes and social outcomes but not independently by mode of learning. The impact of social outcomes such as making friends and engaging with peers and facilitators had double the impact of the learning outcomes. It has also been shown elsewhere that the development of supportive relationships with peers and staff is very important for student wellbeing.(28, 29) Issues which impact the building of peer relationships and friendships, such as the constraints of an entirely online environment, have a negative impact on wellbeing (12, 18, 28). Other studies have also shown that stress relating to academic performance has also been shown to have a negative impact on mental health in medical students and many medical programs are now being proactive in efforts to address this (28, 30).
Our qualitative data also tells us that in both environments, the impact of the facilitator on the student experience is very important. In the online environment, the facilitator has an even greater role in keeping students engaged and focused (31). It is also likely that they benefit from specific training on how to best teach in this environment, as there are issues to manage that do not arise in the f2f environment, such as the online etiquette, building physically-distanced community for collaborative learning, and the use of specific online tools (14, 32, 33).
Limitations of this study
It was beyond the scope of this study to assess the impact of mode of delivery on the development of a range of individual skills and competencies taught across courses in medical programs and gradually developed by students, that may be more affected by mode of learning such as teamwork, communication, professionalism, and cultural safety. As mentioned in the meta-analysis by Pei (21) there are many items and factors that could be used in the analysis of online learning, in this study we have only looked at a limited number of items.